When will training videos for creative cloud be updated?
Please let us know when new videos will be posted?
I will need good videos for new people on my team.
In general, videos (that as of a few days ago were available through the "Training" link from the Creative Cloud) are old and out of date. They are still advertised in a link to the right as "New Tutorial Videos."
-All videos are for previous interface
Videos with entirely unusable information?
"Recovering Deleted Files in Creative Cloud"
"Selecting, Moving, and Deleting Files in Creative Cloud"
Videos that are mostly accurate, though interface remains different:
"Managing Individual Creative Files in Creative Cloud"
"Sharing and Downloading Files in Creative Cloud"
I have not seen any answers on this topic. Let me know if they already exist.
There were no results for when will training videos for creative cloud be updated?
I posted with screenshots how to Archive and Permanently Files here http://forums.adobe.com/message/5087298#5087298.
If you have questions about how to do specific things let me know and I will post screenshots.
Similar Messages
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I didn't get a redemption code when I signed up for Creative Cloud?!?!?
I didn't get a redemption code when I signed up for Creative Cloud?!?!?
Hi there,
Your order for Creative Cloud Photography plan has been completed. Please login to www.adobe.com to download your order.
See help here to download the applications Creative Cloud Help | Install, update, or uninstall apps
^Ani -
Double-charged for Creative Cloud Membership - I need a refund!
My student subscription was automatically cancelled and switched to a regular subscription. Adobe never told me, but I saw on my bank statement that I had been charged $24.99 instead of $14.99.
When I first contacted Adobe and asked for a refund, the customer support rep told me to simply cancel my old subscription and create a new student subscription with my student account. I did this, and then I was charged a FURTHER $14.99 under this new subscription, for the 'new month' that I had already been charged for (that was the original $24.99 payment).
I have now tried twice to contact Adobe's support service, and both times I have heard excuses such as 'There is a technical fault with our systems - when I try to refund you $24.99, it only lets me refund you $14.99' or 'I will escalate this to a higher team member'. I have yet to hear back from Adobe and it has now almost been a month since the double charge, and I am worried I am going to be charged AGAIN (or worse, twice again) in the next month if I don't get this resolved.
Please assist, and in future, please tell your customers before you start charging random balances to their credit cards.Hi aagirlz
An email is sent 30 days prior to the annual renewal date with details of the renewal price. Sometimes this might go to your spam/junk folders so it's worth checking there.
When you signed up for Creative Cloud at the promotional price, the offer terms would have explained that the promotional price is valid for 12 months and then you renew at the standard price for that plan.
The current student/teacher offer terms can be viewed here: Creative Cloud free trial & plans : Adobe Creative Cloud
Kind regards
Bev -
Hi, If I have 1 license for creative cloud, will it possible to install in 2 computers (1 laptop and 1 desktop)? When I am in the office I can use desktop and at home I can use laptop? At the same time I will be using only one devise. Will that be possible? Thanks
Yes. Yes. Yes.
Mylenium -
Am i the only one who when trying to enter the code for creative cloud activation ?
I give up,i have been trying to activate a 3 month subscription for CS6 from Staples and every time i try the code it will not work. I have used the chat live and spent about 3 hours already going nowhere. I do not like talking on the phone to some help desk overseas and the only thing i think left to do is to return the junk.
I tried all that and even took a picture of the numbers and blew them up so a blind person could read them and had 3 others read them off. A simple way to fix the problem is get someone on Adobes staff to find a font that most people can read from whatever product the stick it to.
John McDonough
Date: Wed, 1 Aug 2012 18:33:58 -0600
From: [email protected]
To: [email protected]
Subject: Am i the only one who when trying to enter the code for creative cloud activation ?
Re: Am i the only one who when trying to enter the code for creative cloud activation ?
created by David__B in Adobe Creative Cloud - View the full discussion
Hey John,
Not sure if it helps or not, but I know sometimes with codes like that its really hard to tell certain characters apart, O - like in Oscar versus 0 - number and number 1 versus lowercase L like in Lima.
Might test entering it both ways if you have any suspect characters?
-Dave
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I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?
The system requirements for Photoshop can be found in the following page. You can see where YOur system falls out of meeting the requirements and what systems will suffice.
Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html -
I need to pay my monthly 15 dollars for creative cloud. i have had 15 dollars in my bank since last saturday when it was supposed to paid i spoke to someone on tuesday and that after noon 3 dollars was taken out of my bank and nothing more i need this for school and its about to expire. i have reset my bank details 8 times already.
You may buy any or all of CS6 for a one time payment Creative Suite 6 - BUT be aware that CS6 is End of Life and will not receive updates
Cloud programs receive updates, but you rent, not buy - so your Cloud programs stop working when you stop paying rent
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Cloud Plans https://www.adobe.com/products/creativecloud/buying-guide.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html -
I have Lightroom 6 (not CC) on a Windows machine. I'm prompted to log into Creative Cloud when I restart my computer (I don't have, use, or pay for Creative Cloud), and then when I launch Lightroom, it tells me to use the application I have to log into my Adobe account...AGAIN! And then to further add insult to injury, I'm prompted to enter in the license number of my product. I've gone through this process a dozen times now...SCREAM!!!
Paulou12 what type of a Creative Cloud Membership do you have? You can find details on how to update Lightroom using the Creative Cloud Desktop application at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
Finally if you are in a managed environment then please work with your I.T. department to apply the update. -
I have received an error message when trying to install 13 new apps for Creative Cloud. It reads: "Error There was an error with this action. Try again later. 7b1f5f56-79b3-4a0d-8fd2-137b1a3e6b67" I don't know what to do.
AppTrial1 where are you seeing this error exactly? For information on how to install the Adobe Creative applications included with the Creative Cloud please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks -
Paid my subscription for Creative Cloud Student and when I sign in, I can only use the trial versions..
What do I do?Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I made a payment with my credit card for Creative Cloud. I have confirmation of payment on my phone by on the name to Digital River Luxembourg. Did the payment went to the right place?
When I enter my Adobe account doesn't show any order purchase or any order pending?
What can I do?Moving this discussion to the Adobe Creative Cloud forum.
Tumaaka if you are facing difficulties placing your order then please contact our support team directly at Get help with orders, refunds, and exchanges. -
Launch time for Creative Cloud will be TODAY at 8:00 PM PDT
The statement above... has been provided via an on-line response to an Adobe representative.
Hopefully, the servers will stand strong for the influx in upgrading to all CC members! Fingers crossed!MY SOURCE!
Your Adobe ID:[email protected]
Your Case Number:0184406648
Case Description:Chat:release info (CH79977930)
The new version of of creative cloud is not yet released yet. The launch time for Creative Cloud will be on Monday 6/17 8:00 PM PD T. Please wait till that time and then you are able to download the software through the Creative Cloud webpage.
If you have any issues with Adobe software, please do contact us back.
We are available Monday to Friday 1am PST to 8 pm PST for Live chat
I'd like to clarify, I am no way connected to Adobe in an official capacity, I am a user of the Creative Cloud services and am awaiting with just as much anticipation as you all. I simply contacted support this morning (UK) and recieved the responce above via an on-line chat with an Adobe representative. Adobe then sent the confirmation of the communication to my email inbox. -
How can i get a free download, i tried but its impossible, now, and when i sign up on creative cloud for logging in, said now you are exit .
If you have exhausted your free trial period on your computer, even if you didn't actually get to try it, short of wiping and reinstalling your entire system from scratch you're not going to be able to extend the trial period. If there was a way, there would be people who would take advantage and just never subscribe.
-Noel -
I used to own CS2. If I sign up for Creative Cloud, will I still be able to open my CS2 data (content) files?
yes.
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