When will you fix the "can not updating credit card" issue??

I've got my credit card hacked 2 weeks ago so my bank gave a new one with new number. Adobe charged my monthly payment on the 8th and haven't been able to do that because I CAN NOT UPDATE MY CREDIT CARD NUMBER. I've tried for days. I've asked online chat and he/she only told me to clear cookies and use another browser. Done and done. But STILL can't do the updating. My Photoshop trial will last in 4 days. This is very frustrating. I've read loads of discussions dated since last year about this matter but apparently the issue still here. Anyone can help!?? -Thanks.

Hi YuliaY,
We are sorry for the inconvenience that it has caused to you, to update the credit card kindly contact us via: Contact Customer Care.
Thanks,
Atul Saini

Similar Messages

  • Can Not Update Credit Card Info

    Skype, get with it!  There have been several threads pointing out there is no way to update credit card expiration date.  We keep getting these warning emails that account (along with accumulated credit) is about to expire due to expired credit card info.  But having chased every blind alley in "My Account" and elsewhere, there is absoluetly no way to do this.  The so called "solutions" from prior forum posts refer to an interface that does not exist - at least for some users.  Specifically, it describes a path that starts with click "subscriptions" but this option does not always exist.
    Very unhappy with web services that waste time due to lousy coordination within the organization that does not keep instructions in synch with actual product evolution.
    Fix this, please!
    Unhappy  user.

    Hello,
    I have exactly the same experience as the Unhappy user here quoted.
    Cannot update my current card.
    Cannot delete my expired card.
    Was compelled to add another bankcard just to keep the account current.
    Support pages reference menus which do not appear under any menu sequence.
    Using Mac OSX 10.6.8  with Firefox browser.
    Lorob1 wrote:
    Skype, get with it!  There have been several threads pointing out there is no way to update credit card expiration date.  We keep getting these warning emails that account (along with accumulated credit) is about to expire due to expired credit card info.  But having chased every blind alley in "My Account" and elsewhere, there is absoluetly no way to do this.  The so called "solutions" from prior forum posts refer to an interface that does not exist - at least for some users.  Specifically, it describes a path that starts with click "subscriptions" but this option does not always exist.
    Very unhappy with web services that waste time due to lousy coordination within the organization that does not keep instructions in synch with actual product evolution.
    Fix this, please!
    Unhappy  user.

  • When will Apple fix the 10.5 update? I'm droid shopping today.

    This update is awful! I've waisted several hours trying to get my phone and ipod and ipad working. Apple has 2 days before I'm done with them all forever.

    NCcarguy wrote:
    actually...I didn't ask for any help.
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    Actually, you did.
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    -> http://www.apple.com/support/iphone/contact
    -> http://www.apple.com/feedback

  • WTF Blackberry, WHEN WILL YOU FIX THE DOUBLE TYPING ISSUE

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  • U44M1P7 ERROR. UPDATES IMPOSSIBLE. WHEN WILL YOU FIX THIS????????

    WHEN WILL YOU FIX THIS? YOUR INDIFFERENCE IS SPECTACULAR!

    Hi,
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    http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
    and
    http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html
    Thanks
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  • FOURTH TIME: After your latest upgrade, all pages SLANT with Mac OS 6.0 -- WHEN WILL YOU FIX IT? Or even reply?

    Upgraded to Mac OS 10.6 because you told me FireFox would no longer support 10.5, tho I had never had a problem.
    OK until you upgraded to FireFox 18 -- then all pages SLANT. Impossible to use, and have had to switch to Safari.
    Your forum shows MANY with the same issue, yet no response from Mozilla. Seems like it ain't our problem but yours -- so when will you fix it????

    If you are updating, might as well go all the way to .8, as it includes important security and stability updates for your mac.

  • Help me. I can not add credit card in the AppStore  iPhone 4

    Hi
    I use the Iphone 4 , iOS 4.3.1, but recently I can not use my credit card with the iPhone appstore. itunes store with online payment and credit card is used as normal, but I can not use credit cards to buy the game directly in my iPhone. please help me find the cause of it ..
    Thanks

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT1918 I can not purchase credit card. In the game Clash Of Calns please help

    I can not purchase credit card. In the game Clash Of Calns please help

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT1918 hello i have moved countries from uk to australia  i can not change credit card and address information nas it says 1 incomplete pass? i dont know how to delete that so i can move forward on this subject please can you assist me? thanx jason buckha

    hello i have moved countries from uk to australia  i can not change credit card and address information nas it says 1 incomplete pass? i dont know how to delete that so i can move forward on this subject please can you assist me? thanx jason buckham  [email protected]

    You'll need to contact support to have your account checked
    https://expresslane.apple.com/GetproductgroupList.action

  • When will Apple fix the "Show my caller ID" glitch that effects service reception? IOS7 has done nothing if not made it worse

    I have downloaded IOS7 specifically to try and solve this annoying glitch that disables the "Show my caller ID" and effects my service reception, I know it effects it as when I have no service I can guarantee that the "show my caller ID" selection is disabled, when I turn it on miraculously I have service once again.
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    When will Apple fix this????

    Thanks for that but unfortunately been there, got the T-shirt, they replaced the phone with a new one, and still happens. I believe from what I have read, it's a software glitch that quite a few people have had problems with.

  • Itunes account not updating credit card

    Hello all, i just purchased iphone however i have updated my account information but it is giving me an error msg and not using my updated credit card information

    Create an iTunes App Store account without a credit card

  • Now that I was sent by Microsoft to your download update site to get the latest version 4.0.1, Firefox crashes (becomes non-responsive) before opening any site page I try. When will you fix this problem?

    For two weeks I have tried to use your automatic download of the latest version 4.0.1. It would sit there telling me it is trying to connect to the download computer for hours, several times overnight. Then, it became non-responsive and error messages were sent to Microsoft who directed me to your download site. After downloading your latest version several times, the new page would open. After selecting a bookmarked site, it would open (sometimes only partially) but when I tried to scroll down, it would freeze up and become non-responsive, again prompting error messages to Microsoft. They must be getting a kick out of this. I'm running a Gateway 7200S desktop with Microsoft XP and Intel single range Pentium 4 processor. I have been using your Mozilla Firefox as my default browser for several years with much satisfaction. Unfortunately, whatever upgrades were made have rendered it useless for me.

    I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
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    At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
    I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

  • Can you and will you fix the "plug-in container" using so much memeory problem? I like using firefox, but if this keeps going on I am going to have to start using something like Chrome or going back to I/E.

    I use the latest version of Firefox, I run Windows XP on an older computer and the last two updates have included a "plug-in container" that use way too much memory when running a Flash based app. Can and will you be fixing this soon, I have "Googled" the problem and it seems pretty rampant, there are a lot of people having the problem and some who have left Firefox for Chrome, I enjoy using Firefox but if the problem continues I will have to find something else myself.
    == This happened ==
    Every time Firefox opened
    == After downloading the last two versions of Firefox.

    <u>HOW TO TURN OFF PLUGIN-CONTAINER.EXE</u>
    https://support.mozilla.com/en-US/forum/1/706123?

  • When will Apple fix the iTunes update msvcr80.dll issue?

    Just for the records, my Windows iTunes has become unusable, too. The buggy update 11.4.1 ist still offered to my other windows installations. At least, it should be immediately pulled back.
    When will Apple deliever an automated bugfix to this update-mess? I do not intend to de-install and reinstall all my Apple-programs on my Windows machine (in fact, I don't use iTunes on Windows  anymore, my Macs run flawless and there I have the actual database). Apple: you broke it. You fix it.
    So far, no official Apple statement to this problem?  (Monday, 27.1. 2014 10:15 MET)
    It is getting time...
    Greetings
    Joachim Neudert

    Search the forums for similar issues and I feel quite certain you will find a resolution.
    joachimfromherrsching wrote:
    So far, no official Apple statement to this problem?  (Monday, 27.1. 2014 10:15 MET)
    These are user to user support forums.  There is no logical reason to expect a response from Apple here.  Frankly Apple rarely releases statements, only software updates.

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