When you purchased the cloud, shouldn't you supposed to have the serial number?
I just purchased Cloud 3 days ago, but why there's still "30 days trials" for me to use? Shouldn't I have the product serial number? Thanks.
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information
Log out of your paid Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
Similar Messages
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I have my iphone4 activated and working since 3days, i purchased it from ebay with 1year warranty, when i check the serial number from Apple store at Bangalore Forum mall, they say that it does not show anything and 'OUT OF WARRANTY'.
Now i have a problem in it, all icons just shake and system hangs, needs restarting.You need to go back to the person you bought it from. Sounds like they may have sold you phone that is not as described.
Did you check the warranty status before purchasing it? -
I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!
Error "The serial number is not valid for this product" | Creative Suite
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I want to buy a hard case for my macbook pro, but I don't know what year it is. When I use the serial number to try and find out, all it says is, "~VIN,MacBook Pro (15-inch Glossy)". When I type that into amazon for a case it gives me nothing!
Hi T,
Either of these will give you the info you seek:
http://www.appleserialnumberinfo.com/Desktop/index.php
http://www.chipmunk.nl/klantenservice/applemodel.html -
HI Team,
In ibase component when user change the serial number we need to set date time in Extra attribute filed..if we click edit ,User change serial number after save we need to set date time in Extra Attribute 4 field .
Component - PRDGENSET
In this component there is no attributes,so where we need to implement and how to implement please help.
Thanks
kalpanaHi Abi,
Thanks for your reply..see i debugged..i have put break point in method SET_S_STRUCT method if press enter in serial number ,debuggeris triggered..in SET_S_STRUCT method value getting serial number..so how to write the logic here...
In GET_S_STRUCT method iam getting all attributes but serial number is not filled..So could you please help here what to do..
in set_S_STRCUT method value iam gettin serial number...in collection wrapper iam geting zrealtions if i open attributes_ref -if i pass Attribute value in run time its getting displayed.so how to write the logic based on serial number please help some coding.
Thanks
kalpana -
When I enter the serial number for Photoshop CS6 on my second machine, I get the message, -Your computer seems to be off line -.... But it is on line. Can you help?
Please check your system date.
Any mismatch can lead to the error.
-Pragya -
Hi I'm having trouble downloading Adobe Creative Suite 6 teacher student addition on my mac i have downloaded it and i received a redemption coad and a serial number but when i entered the serial number it says its invalid... Please help!
i know extremely frustrating that there is no one to contact!
i got my friend to help not sure if your having the same problem but i had to download stuffit expander from the app store to expand the zip files that you initially download you should be able to open them and enter serial number from there
don't know if that helps theres no where that tells you how to do that so its extremely frustrating..
hope that can be of some help. -
I bought a refurbished Ipod touch, 3rd gen(link: http://store.apple.com/ca/product/FC086LL/A?mco=MjI4NjY2MTE)
The home button broke on me, so while setting up servicing for it, when I entered the serial number into the Apple site, my supposedly "3rd gen" Ipod showed up as a 2nd gen. Is this normal? And if not, what can I do about it?There are no 3rd gen 8GB models. They did not make them.
Identifying iPod models -
Hi,
Where can I purchase the serial number for Iworks, or purchase and download Pages for OSX 4.11?
Thanks so much in advance for your help!
AndreaYou can search Google, eBay, Amazon, and Craigslist to find an old version of iWork for a PPC Mac. Probably needs to be iWork 6 or earlier.
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I am installing CS6, for the first time, on a Mac, from a CD. I have a valid serial number that I just obtained. When I enter the serial number, it is not validated and I cannot continue.
Error "The serial number is not valid for this product" | Creative Suite
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i tried downloading my adobe premiere elements 13 on my computer, but when i insert the
serial number, the response is, that my serial number is invalid. i just bought my software yesterday at orms north.That may be a Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
-http://helpx.adobe.com/contact.html?step=PRE -
I have been using the trial of Lightroom 5 and decided to purchase it. In the box where you enter the serial number to license it, I am told the serial number I entered is invalid. Is there a way to rectify this?
Follow up from my post- I have resolved the issue I had. After several more attempts to get it to work, I finally had a chat with an agent. For all intents, I did not get a resolution for the problem, all she did was repost a link to download. What I ended up doing was uninstalled the trial of Lightroom, along with the creative cloud software, and then loaded Lightroom from the link I received when I purchased it. The program runs just fine...
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Does anyone know how to help me? Or know why Adobe chat is not working currently?
If you registered the older version of the software you might be able to find the serial number in your Adobe account online under My Products.
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Why when I enter the serial number Adobe, do not always succeed?
by the time I finished typing the serial number, and sign in, it always appears the message "not in the relaunch". What does he mean relaunch?
What exactly are you doing on what product running on what system? You need to be more specific.
Mylenium -
Premiere 12 wont change the program from trial when i enter the serial number
I have bought adobe premiere elements and Photoshop 12 . When i install the software i ad the serial number and it installs. However when i start using the program it says its in trial mode and i need to enter a serial number?
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium -
""
Bladdy blah it is unlikely your license for Acrobat is multi platform. This means that you either purchased a Windows or Mac OS license. You can verify which operating system your registered software license is for at http://www.adobe.com/. For additional details on how to locate your registered serial numbers please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
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