When you release a new phone you need to make sure than any updates you make for the old phones make them BETTER - Some of us are not eligible for the upgrades and until we are our old phones need to work just as good as they WERE working!!!!

Very dissapointed in the upgrades for the old phones

They can't support every phone forever. Eventually, the software gets to a point where it can no longer be handled by old hardware(iPhone, iPhone 3G), and support for those devices must be dropped. It's the exact same way everything else in the world is handled, from TV's to computers.

Similar Messages

  • HT1933 my 9 year old used my password to make a purchase that she thought was $0.99 and it was really $99.00 and I just got the email. It tells me that this purchase is not eligible for a refund so am I screwed?

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    If the iTunes Store has replied to your request and told you that they cannot refund your money, then yes, I'm afraid you're out of luck as regards this purchase. To prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your iPhone. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:
    http://support.apple.com/kb/HT4213
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  • HT201210 Hi, cant update IO6. After downloading the update and processing it through Itunes on my mac.... and I have a factory unlocked Iphone 4S. Cant update the software. Waring message is say this devise is not eligible for build. Please help.

    Hi, cant update IO6. After downloading the update and processing it through Itunes on my mac.... and I have a factory unlocked Iphone 4S. Cant update the software. Waring message is say this devise is not eligible for build. Please help.

    Download iTunes using the tab at the top of this page. Then run the update with iTunes closed.

  • Can you trade in your iphone5 for the iphone 6 if you are not eligible for an upgrade?

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  • HT201210 My imac says my idevices are not eligible for restore.  Works fine on my macbook air

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    I need to be really sarcastic here.  Duh..really?  Wow, that is such an amazing response.
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  • HT1296 I'm having difficulty syncing my iCal between my home computer and iPhone.  New entries from my home are not syncing with the phone and vice-versa.  I didn't have any problems with this before until the latest phone update.  Any suggestions?

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  • I have an iphone4 and that I have had for four years and they are saying that I am not eligible for an upgrade until the end of July 2015. That is four years and 3 months after I purchased this phone. "Customer service" said I had an upgrade at the end of

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  • Hi. I just got the iPhone 6, plugged into itunes and made the mistake of putting an OLD back up on my new phone resulting in losing all contacts after 2013. They are not saved on the cloud. Is there any way to go back to before I screwed up?

    Hi. I just got the iPhone 6, plugged into itunes and made the mistake of putting an OLD back up on my new phone resulting in losing all contacts after 2013. They are not saved on the cloud. Is there any way to go back to before I screwed up?

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  • Tried to do upgrade and lost everything but contacts. Phone wont sync with computer. Do I need to register it as a new iphone?

    Tried to do upgrade and lost everything but contacts. Phone wont sync with computer. Do I need to register it as a new iphone?

    You should copy everything from your old computer to your new one, then sync.
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  • I have a pop up saying new software for Iphone available;however when I try to downlaol it says"you are not connected to the internet"

    I have a pop up saying new software for Iphone available;however when I try to downlaod it says"you are not connected to the internet"
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    Mike Hillyard

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
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  • I have tried this many times.  Our iPOD is not doing what it is suppose to.  When we go under GAMES put everything in it comes up You are not conected to the internet.  Online functionality is not available.  Please someone help us.

    We can not get this thing working.  Done everything through the computer, got confirmation of everything and a sheet for payment on iTUNES for games.  When we go under the icon for games when were put Apple ID and the password it come's up,"YOU ARE NOT CONNECTED TO THE INTERNET.  ONLINE FUNCTIONALITY IS NOT AVAILABLE."  We have been trying for over a week to get this thing going.  Can someone please please help us.

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  • I am trying to send photos to the cloud from my phone to my iPad but they are not appearing in the stream. I have read the instructions and I think I am doing it right or am I missing a part of the process?

    I am trying to send photos to the cloud from my phone to my iPad but they are not appearing in the stream. I have read the instructions and I think I am doing it right or am I missing a part of the process?

    HI,
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    If you're new to this, you might want to do some research. Photo stream is different from camera roll and albums. Many have been on this sight looking for their photos stored in icloud after restore, etc. and they're not there. Also, after thirty days icloud deletes your photos from photo stream.
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  • HT201210 My partner updated iphone 5, and it now shows 'Connect to iTunes'. Then we get 'iTunes could not contact iPhone software update server because you are not connected to the internet'. Please help.

    iPhone 5 was updated (version unknown), and now screen shows 'Connect to iTunes.  When we try to do this, we get message 'iTunes could not contact the iPhone software update server because you are not connected to the internet'. 
    Please tell me how I fix this problem.
    Thanks

    Yes, the reason you are getting the error is the phone cannot provide internet for the laptop and then update itself. It would lose connection as you erase the firmware and try to update. You need to connect the computer to the Internet in some other fashion before you connect the phone to try and fix the update problem. As Ocean20 says, and I completely agree, how would you think you could use the Internet connection of a device that is not only going to turn off and on, but is going to get completely wiped of firmware and restored? It would completely remove the device from the equation here. Does that make sense to you?

  • What does it mean if I get blank text messages from someone but they are not coming from number they appear and disappear they are not coming over the network also emails have been moved around, has my phone been hacked?

    I Have been getting blank texts from a number, but the person who owns the niumber is not sending them, they appear then disappear, they are not coming over the network, they come even though number has been black listed, also emails have been moved, I believe by someone who is cyberstalking me but don't know how to prove it, what can I do ?

    Hi,
    When a Mac is "registered" for iMessages account with an Apple ID the Serial Number of the Mac is used to create an Auth Token as it is called for the Messages app that allows that Mac to work.
    I would guess a similar process of linking the Number of the iPhone to a Hardware fact about the device is also in place.
    I would contact Apple Support and check with them.  (you might need to speak to a Level 2 person as Level 1 people are script led and try to fit everything into Software or Hardware categories where as sorting and Apple ID (which the Number is in this case) is normally Free).
    I did find this iOS: Troubleshooting Messages - Apple Support
    It starts off about sorting SMS that is not working.
    This one has a bit on Unlinking an iPhone Number (with or without the iPhone) iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
    7:55 pm      Tuesday; January 6, 2015
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Can I use my new 4gs on a line different then the one it was upgraded on. I have many phones on my account. I am not eligible for upgrade but I had to buy two new phones for others. Can I give one of them my old iPhone 4 and take the 4gs.?

    I have many phones on my account. I am not eligible for upgrade but I had to buy two new phones for others. Can I give one of them my old iPhone 4 and take the 4gs? Thinking maybe switch sim cards? Thanks in advance for any help

    Yes.
    Just call your provider and tell them what you want and they will help you get it done properly.

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