When you return a product to Apple, where do you write the RMA number?
I'm returning a 13-inch MacBook Pro with Retina display, and I need to know which box or where to write the RMA number.
Thanks in advance!
Outer box, on the bottom of the label, or on the bos below the label.
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Hello. I am a new Mac user. A couple days ago, I purchased a brand-new MacBook Pro, and have become very fond of it. So fond of it, I have become quite obsessed and protective of it as if it is my own child. Lol. Anyways, the only thing I am trying to figure out is how do I make a password come up as soon as I turn on my computer? I already have it set where whenever it goes asleep it asks for the password, but how when I turn the Mac on?
Open the "System Preferences" app and click on "Accounts".
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You should now get the login window when you start the computer. -
I bought my iphone 4s in usa apple store
ihave trouble with my iphone wifi that is gray and cannot connect any wifi network.
i want to support for this issue.
but when i write my serial number to support center i see warning like that. What is the problem ?
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.Nobody here would know. Contact Apple and ask them
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I wanted to know explain my problem down package cc2014 where I put the serial number of the problem that I have is that when you open the program asks me start of session in which he put it and go but back inside and it drives me to request the start of session and I take 3 weeks or more with this problem if they can support me solve it was the number of seire wearing this being installed at a private university
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
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Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page -
Hi. NOT CALL ME FOR I AM DEAF BETTER U WRITE ONLY EMAIL.
When I run the app ALLMYMUSIC FROM WONDERSHARE after installing I get this window up.
When I log in with my Apple ID I just get:
The Apple ID you entered couldn't be found or your password was incorrect. Please try again.
I have however made sure that this is the correct Apple ID and password that I am putting in. In the Mac App Store it works.
Do you have any solution?
I am running Mavericks 10.9.2.To post a screenshot click on the "Camera" button at the top of the reply box and upload it there.
MtD -
Since upgrading to ios6, all the family's apple devices (new ipad, 2 iphone4 & itouch) are having difficulty reconnecting to the home hub wifi network. I.e, every time the lock screen comes on, the wifi connection is lost when you reopen the device and we have to reconnect through settings. This appears to be an ios6 software issue.
Is there a solution to this wifi connection issue or do we wait for a software fix?
I'd hate to think Apple is going down the Microsoft path, of passing untested software onto the user. What ever happened to Regression Testing, to ensure the existing functionality remains intact?
I bought into the Apple dream, because it was intuitive, reliable & enjoyable to use, all the things that Microsoft windows isn't.
Other issues we are experiencing are, Games are stuttering and the kids really miss the old YouTube app.
Please Mr Browett, sort these issues out.iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
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YouTube is not now part of iOS 6.
However, you can go to the App Store and do a search using YouTube. You can download several YouTube apps: YouTube (for the iPhone, a IPad app is in work), several users like Jasmine and YouPlayer.
Cheers, Tom -
I've MacBook Pro 2009 model... from last few days my airport is not functional. This happened when I deleted plist of com.apple..... from systems folder from library-> preference->system. Now, when you check the status of Airport hardware it says "Not Associated". One more thing that came to my notice is that 'com.apple.internetconfigpriv.plist' this file is missing from system folder. Any help would be appreciated.
ThanksThank you for your reply......
I have tried using different OS 10.7, 10.8... further OS doesn't suit my MacBook, so currently I am on 10.6. I did reinstallation twice using 10.6 but the files were not restored.
Yes.. I am talking about internet wireless card.
I don't have back up files for files which i deleted and they are not in trash as well.... the reason I deleted files was from the image attached from OSXdaily.com
I have tried resetting the PRAM, NVRAM, SMC but to no use.
now what do I do.?? -
The 'items' I refer to are the various articles in the blog 'The Corner'. The 'problem' occurs on any of NRO's blogs, i.e. 'Bench Memos', 'The Campaign Spot', etc.
The point is that if I, from the NRO home page, select 'the Corner', the back arrow key should point then to NRO home, no matter how far down into 'the Corner' I read. As it happens, however, every discrete item inside the blog posts its own pointer to the history and one ends up with multiple repetitive pointers to the Corner, rather than to one NRO home.All,
I haven't looked at that tutorial for quite a while but just gave it a quick look.
Further down in the tutorial, it directs you to set the value of P7_PREV_PAGE, under Add Functionality to Support Adding Multiple Issues Sequentially - have you done that? There is also a mention that there is more branching to be done - "The branch you just created is looking for a value in P7_PREV_PAGE. Since the page was not called from another page, the value has not been set. You need to fix that next." It goes on to have you define that value from other places.
Can you describe what you are doing when you get the error? There could be something missing from the tutorial. A way around it would be to create a default value for P7_PREV_PAGE so that if it is not set, a default page will be used.
-- Sharon -
When returning my rMBP to Apple should I cover/remove the original shipping labels?
Hi,
I'm just wondering if keeping the original labels visible was neccessary or if they can be removed to avoid confusion?
Thanks in advance!Hi,
Thanks for your quick reply. I do not have a shipping label as I have not been provided one by Apple's nominated carrier as of yet, however it may be given one upon collection? Also, yes I do have the RMA number which was supplied to me by Apple.
Thanks! -
In iphoto how to get the gold you delete a photo warning message when you check the box not ask
in iphoto how to get the gold you delete a photo warning message when you check the box not ask
Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder.
(On 10.7 or later: Hold the option (or alt) key while clicking on the Go menu in Finder to access the User Library)
(Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
What's the plist file?
For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101. -
Help! We have a form with more than 200 entries and when I looked at it yesterday it had one! When you download the form to excel they all show up. However, when I added another record today it disappeared. Can you tell me what's happening? I've been using adobe forms for 2 years with mass response feedback and have never had this problem.
Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M. -
How do you delete songs that you purchased through iTunes but don't show up when you connect the iphone to iTunes? They don't show up in the music section when you click on "On this phone". Side Note: I have my phone setup to manually manage music. Please help.
Hi, Mrs.Frankie57.
Thank you for visiting Apple Support Communities.
If you want to delete a song from your iOS device on iOS 7, tap Songs, swipe the song from right to left, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
iPhone User Guide
Cheers,
Jason H. -
My iphone 4 when you upgrade the firmware on ios7.0.2 produced an error 3194
my iphone 4 when you upgrade the firmware on ios7.0.2 produced an error 3194 ... now my phone is not working ... every time an error 3194 ... I can not update ios and drop naturally I do not Pogue. hosts cleaned, cut off the antivirus ... did everything I recommend in this case ((what do I do? (
on other machines the same ...Some additional suggestions here that may help if you haven't tried them:
http://support.apple.com/kb/ts4451
Regards. -
Hi there. I have a problem with sound on my 4s. When you move the volume slider up, it sounds well. But when I move the volume slider down I will hear barely and unclear sound in my headphone.I tried different headphones but result is same as old one.Help
Try A and B
(A) Restart iPad
1. Hold down the Sleep/Wake button until the red slider appears.
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3. Turn iPad back on, hold down the Sleep/Wake until the Apple logo appears
(B) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
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