When your PC won't recognize your Ipod -- solution!

How to Fix an Ipod that's not being recognized by Windows
When the "5 R's" don't do it, try this:
(Optional step beforehand: Try to reformat the Ipod -- this is sometimes possible if you connect it to a different computer. Format it as "FAT32" and NOT "quick format.")
Now, the main trick: Connect your Ipod to your main computer. Open the Device Manager, and, under USB devices, right-click "USB Mass Storage Device." Uninstall it. Once it's gone, disconnect the Ipod, wait a beat, and then reconnect it. Windows will recognize "new hardware," and re-install the correct drivers for your Ipod.
Open iTunes. You'll be prompted to name your "new" Ipod, and off you go.

I am having the same problem and this solution did not work. I had a broken Nano that I got replaced with a new one. I plugged the new one in the computer and the ipod is recognised but it says it can't install the hardware as the data is invalid.
I went to see if I could uninstall the USB Mass Storage but it's not there. I've updated to the latest itunes and quicktime from the website and am not sure what else to do. Does anyone have any other suggestions please?

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Possible Fix For When Windows XP Won't Recognize Your iPod

The fix detailed in this article worked for me when I couldn't get iTunes 7 to recognize my iPod in Windows XP. Sometimes when I force quit the iPodService.exe service, it worked the first time, but when I reconnected the iPod, it didn't appear in iTunes.
Here's the article:
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
Please reply to this thread if this article helps you get your iPod consistently recognized in iTunes.
If you discover anything new, be sure to share that too!

My issue was even more difficult;
I got a new 20 gb ipod photo, hooked it up to my computer, and ran updates. Afterward, it told me to unplug and reconnect my ipod. I did so, but it still just gave me the reeconnect logo on my ipod and did nothing else.
I tried changing the cable, nothing happened. I switched to my work laptop (windows XP pro, also), nothing happened. I tried my roommate's macbook, still nothing. I tried rebooting the ipod. It would still only show the reconnect icon.
No computer would recognize it and the ipod was also unrepsonsive, so I had no way to reset my ipod or anything.
I had realized that it never showed that it was actually hooked up to a power supply when it was plugged into anything, and I think this is because it was plugging into USB ports and not being recognized by me computer.
So, I took it out to my car, and plugged it into my cigarette lighter adapter.
Bingo, that did the trick, now it works with everything again.
Self-Built Windows XP Pro 20 GB Ipod Photo

What do you do when the computer won't recognize the ipod attached by the USB cord?

when I attach the USB cord to the computer it says that the device is not recognized. How do you fix that?

Can you try a different USB port?
Does iTunes recognize the iPod when connected under Devices?

TS1363 For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB. It has worked for years, now I get an error message stating "unknown device"

For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB....they have worked for years, now all of a sudden I get a message stating "unknown device". Any ideas for a fix?

HI @madymessyy
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that when you originally connected your IPhone about a year ago it was recognized properly.
Now when you connect your IPhone nothing happens but it does charger it, (until you used the last cable.)
Herei is a link from the microsoft.com that should help.Windows 8.1 and Apple iPhone 5
One of the posters states this resolved the issue for him. How to restart the Apple Mobile Device Service (AMDS) on Windows from Apple support.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Please Help - My iTunes library won't recognize my iPod classic

My iTunes library won't recognize my iPod classic 80gb. I try doing the trouble shooting steps on apple, but they still did not work. Any help would be greatly appreciated. I'd love to add some newer music to my old iPod for listening in the car or when travelling. Thanks a lot.

Hello dmbnewfie,
Welcome to the Apple Support Communities!
I understand that your iPod classic is not being recognized in iTunes when you connect it to your computer. I know you have tried some troubleshooting on the Apple website as well, but without knowing which steps you have completed, I would suggest working through the attached iPod classic Troubleshooting Assistant.
Apple - Support - iPod - iPod classic Troubleshooting Assistant
Have a great day,
Joe

New Computer Won't Recognize my IPOD

I have an IPOD mini and just got a new computer. When I plug it in, the computer says "usb device not recognized". When I look it up it says that there is no driver for the device. It still works fine on my old machine (a slower usb 1.1).

You may want to try these steps, Jacob, after you've installed and run the iPod Updater and your computer still won't recognize the iPod:
First, make hidden folders visible. Open My Computer and choose Tools/Folder Options/View tab. Click on 'Show hidden files and folders' and click OK.
In the Add New Hardware Wizard, have it search in C:\windows\inf for usbstor.inf. This file is required for windows to properly configure the driver. If Windows finds the driver there, you're done.
If Windows does not find the proper driver there, copy usbstor.sys from C:\windows\servicepack\i386 to C:\windows\system32\drivers.
If you can't find the usbstor.inf file on your system, you can get it here: usbstor.inf
After copying the usbstor.inf driver file to C:\Windows\inf, right-click on My Computer and choose Manage.'
Click on the button labeled 'Device Manager.'
Click to open the list under 'Universal Serial Bus Controllers.'
Right click on any mass storage devices with the exclamation icon next to them and select 'Update Driver.'
Check the option 'Install from a list or a specific location' and then click to continue.
Check next to 'Include this location in the search' and enter 'C:\windows\inf'.
Click on 'Next' and follow the steps to complete the driver installation wizard.

New version itunes (Dec 2012) won't recognize my ipod touch.

Since installing new itunes on computer, the program won't recognize my ipod. It does recognize my daughter's iphone. I've gone through several troubleshooting lists, restarting devices and doing everything recommended. I did a tutorial to help me recognize the new features and the one that's supposed to be there for my device just isn't.
Help?

I've had the same problem. Go in and unplug all devices.Go to Control panel> Uninstall programs> Uninstall all programs accotiated with Mac ****If you are Windows**** (Itunes,Itunes update,Ipod touble shoot). Just go into list a separt by Developer and click on each and uninstall each by apple/ Macintosh, what ever yours says. Restart Download the newest version of itunes then. It should work.
P.S. Where are you from? ( What state?)

Itunes won't recognize my ipod old or new one

Itunes won't recognize my Ipod classic. It woudn't recognize the old one, Apple store said it was the Ipod so I bought a new one but it won't recognizethat one either

Hello crickettspeed,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Try the iPod troubleshooting assistant:
If you haven't already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below.
2. Restart the iPod Service
3. Restart the Apple Mobile Device Service
4. Empty your Temp directory and restart
5. Verify that the Apple Mobile Device USB Driver is installed
6. Change your iPod's drive letter
7. Remove and reinstall iTunes
8. Disable conflicting System Services and Startup Items
9. Update, Reconfigure, Disable, or Remove Security Software
10. Deleting damaged or incorrect registry keys
Best of luck,
Mario

Help please? iTunes and my PC (XP SP3) won't recognize my iPod Touch. I aleady tried the Apple trouble site (recharged iPod; checked USB connections; restarted iPod; restarted PC; reinstalled iTunes; ensured no software conflicts)

Help please? iTunes and my PC (XP SP3) won't recognize my iPod Touch. I aleady tried the Apple trouble site (recharged iPod; checked USB connections; restarted iPod; restarted PC; reinstalled iTunes; ensured no software conflicts)

Finally got it working.. Ok so First read this
http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
Just start with verifying the Apple Mobile Device Support is up and working, Just follow the steps here:
http://support.apple.com/kb/TS1567
After Stopping it and Restarting and it is still not reconizing your device Then start uninstalling
Start with: Itunes, Quicktime, Bonjour, Apple Software Update, Apple Mobile Device.
I had an issue uninstalling Apple Software Update, and was unable to get it off my computer.
But after all that download and reinstall itunes.
After doing all that i was able to get mine to show up in itunes
Hope it helps

Slicked computer clean, downloaded itunes and now it won't recognize my ipod, says it is synced with another library. How do I correct this?

Slicked computer clean, downloaded itunes and now it won't recognize my ipod, says it is synced with another itunes library. It isn't. How do I fix this?

If no backup exists....
Recover media from iPod
See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
tt2

My car stereo, an Alpine CDE-121, won't recognize my iPod mini. I get an Error 02 message indicating that I need to update the iPod's software, but iTunes tells me that the software is updated.

My car stereo, an Alpine CDE-121, won't recognize my iPod mini. I get an Error 02 message indicating that I need to update the iPod's software, but iTunes tells me that the software is updated.

Is this particular car stereo stated as being compatible with your iPod Mini? If you aren't sure, check the manufacturer's support site or give the car stereo manufacturer a call.
B-rock

TS1425 itunes won't recognize my ipod

I worked with apple support to reload itunes. Now my computer won't recognize my ipod classic, at all.

Do you have any other USB devices connected to that Mac Mini? If so, properly disconnect them and reboot your PC and then reconnect your Shuffle with iTunes running.
If still no luck, try a reset of the Shuffle with it still connected to your Mac.
Resetting iPod Shuffle
B-rock

Itunes won't recognize my ipod touch 4g

I updated my itunes and now it won't recognize my ipod. I tried replugging the cord, resetting my ipod, updating my ipod to ios 6.1.6 but nothing seems to work. Can some help??

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes

HT1351 My computer won't recognize my iPOD Touch even though it dose recognize my Clasic and New Nano. Any suggestions?

My computer won't recognize my iPOD Touch even though it does recognize my Clasic and Nano. Any suggestions?

Well, now I feel like an idiot. I was using TWO CORDS. Ya, don't make my mistake. The one I had a problem with was made by a company that was not apple, and it was for CHARGING. I bought it with charger, and that's all it can do. It doesn't send data like the real cable. So, check your usb cables. :S

My iTunes won't recognize my iPod 3GS!!! HELP! I had recently updated my iTunes and now upon plugging in my iPod iTunes comes up with a error message. Leaving me unable to sync anything! :( HELP!

My iTunes won't recognize my iPod 3GS!!! HELP! I had recently updated my iTunes and now upon plugging in my iPod iTunes comes up with a error message. Leaving me unable to sync anything! HELP!

What is the exact error message you are receiving?
B-rock

When your PC won't recognize your Ipod -- solution!

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