When your two year contract is up, do you automatically go onto a month-to-month basis, or is your service terminated until you renew the contract?

My contract on my family's plan is up today and I am switching to another carrier, but my new phone isn't in yet, so I haven't activated my service with the new carrier. Will I still get service through Verizon until then on a month-to-month basis, or will I just get cut off unless I start a new contract with them?

As long as you pay your bill you will have service. The 2yr service contract is simply because you requested a phone at a discount which means you have to keep VZW for 2yrs. Once you complete the 2yr agreement you are no longer under a contractual obligation to keep using VZW. You are month to month for that line and also have the ability to upgrade or utilize the Edge program if your account qualifies. If you do nothing your service will stay active as long as payments are made in a timely manner.

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    Hope this helps!
    Best Regards
    Elytis Cheng
    TechNet Subscriber Support
    If you are
    TechNet Subscription
    user and have any feedback on our support quality, please send your feedback
    here.
    Elytis Cheng
    TechNet Community Support

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