Whenever an automatic update has run, I get this problem:XML-ontledingsfout: ongedefinieerde entiteit Ligging: chrome://browser/content/browser.xul Reëlnommer 233, kolom 5: key id="key_scratchpad" keycode="&scratchpad.keycode;" modifiers="shift" ----^

To solve the problem I re-install Ver 4.01 and Firefox runs without a problem.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

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HT4623 im trying to update my phone and have goggled how to but my phone does not have the option to click on software update has anyone else had this problem and if so how did you go about it. thanks in advance.

Im trying to update my iphone 4s as i can't dowload alot of thing as it says i need to update to IOS 5 i have googgled how to do it but my phone does not have software update option on it. does anyonw know how to fix this problem or had this problem? if so how did you go around fixing it and updating the phone. thanks in advance.

gemsmobiletans wrote:
my phone does not have software update option on it.
If you have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes Installed
iTunes free download from www.itunes.com/download
Note:
The Current iOS for the iPhone 4s is iOS 7.

After downloading the latest osx update I find that my speech alerts only work on things that need attention but won't work when I get mail. I am using Gmail and it was ok before I updated, has anyone else had this problem ?

After downloading the last OS X update ,I can no longer get the speech to work in my gmail account to tell me I have mail
It will alert me to anything that needs attention except mail
any ideas would be appreciated

bryan123 wrote:
After downloading the last OS X update ,I can no longer get the speech to work in my gmail account to tell me I have mail
It will alert me to anything that needs attention except mail
any ideas would be appreciated
imac, Mac OS X (10.6)
The last OS update for SL was OS 10.6.8. If that's the case you posted in the wrong forums. You should be posting in the SL forums.
If you are using Mail for your Gmail account, did you check the sound settings in Mail Preferences? Please detail what you have done so far in the way of troubleshooting? Need this info to avoid the "been there done that" scenarios.

Yahoo email stopped pushing after ios6.0.1 update, has anyone else had this problem? Iphone5

Yahoo email stopped pushing the day the ios6.0.1 update came out. Managed to get it back Saturday night, but stopped again last night. I have tried every trick I found in the forums short of restoring my phone, but don't really want to do that if I can help it, since Yahoo push has been sporadic in the past with all my iPhones & don't know if it will even help. Just curious if anyone else has experienced this as well. Thank you.

I haven't tried anything as of yet. I just had this happen like an hour ago n haven't had time to troubleshoot. I did however do a soft reset but haven't written another email to see if its still going on. Im at work n dont have much time until morning.

HT204380 I have 8 mb of broadband and am unable to use facetime as it loses the connection. The same happens with Viber. This seems to have happened since the last software update. Has anybody else had this problem.Regards, Kevin

I have 8 mbs of broadband but it does not seem to be adequate for using Facetime or Viber. I lose the connection via Facetime every few minutes and Viber doesn't work at all. It always says that the network connection is poor yet it's showing a full signal on the phone. It was a lot better before the last software update. has anybody else had this problem.
Regards,
Kevin

CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O.

HT1222 Every time I try to install an update for iTunes 11.0.2, I get an error message 103. Has anyone else had this problem and found a way to fix this?

Every time I try to install an update for iTunes 11.0.2, I get an error message 103. Has anyone else had this problem and found a way to fix this?

I did it the .dmg way alone and has problems with itunes crashing. This is a better way to ensure that there is not anything left behind to cause issues.
You need to backup your computer then uninstall I-tunes and reinstall itunes.
Delete iTunes
Deleting iTunes is not recommended unless you know what you’re doing.
Launch Terminal from the UTILITIES within Applications
Type the following commands:
cd /Applications/
This brings you into the Applications directory, the next command deletes iTunes itself:
sudo rm -rf iTunes.app/
Enter the Administrator password to confirm
There is no warning or confirmation other than entering the admin password, iTunes will immediately be deleted, effectively uninstalling it from the Mac.
Deleting the iTunes application will NOT delete the ITUNES or music, and any purchases bought through iTunes will still remain tied to the Apple ID used to originally buy them.
You can download the newest version from Apple, and running their installer will bring iTunes back to life on your computer.
http://www.apple.com/itunes/download/

HT201210 When trying to update iOS 7.0.4 I get a message saying that the update has failed. Has anyody else had this problem and if so, how did you get round it?

When trying to update to iOS 7.0.4 I get a message saying that the update has failed. I've followed the instructions on Apple Support. Has anybody else had this problem and if so, how did you get over it?

Check For Updates.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%204/deb765f74dc0acb6038 d1fc55eed7fce_zps9330117d.jpg

Recently updated to 3.8.2 v1.1 and since then my mac crashes a lot, and can't handle simple tasks. Has anyone else had this problem?

I recently got told about the new software update for OS Yosemite. It was version 3.8.2 v1.1 and since then my mac crashes a lot, and can't handle simple tasks. Like playing a 3 minute song, checking emails, and even whilst typing this its crashed so many more times than i've lost count. Has anyone else had this problem? And what do you recommend I do?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Since I downloaded Lion I can't sign-on to FaceTime? I get an error that my apple ID is already being used. Has anyone else had this problem?

Since I downloaded Lion I can't sign on to Facetime. I get an error message telling me my Apple ID is already in use. Has anyone else had this problem?

Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software.

HT1338 i am unable to update my aps i get this message...There was an error in the App Store. Please try again later. (18)... i deleted the cashe.db from the com.apple.appstore folder...

i am unable to update my apps i get this message...
There was an error in the App Store. Please try again later. (18)...
this has been happeing for weeks

http://www.apple.com/support/mac/app-store/contact.html?form=account

I keep getting banner that there is 8 apps to be updated, when i go to the App Store it says all app are updated, how do i get this to stop?

i keep getting banner that there is 8 apps to be updated, when i go to the App Store it says all app are updated, how do i get this to stop?
It seems that every time I start up the IPad the banner over ITunes shows 8 or more in the banner. I have completly signed off of the ipad and it still comes up. Any suggestions? It seems to have coincided with IOS 7 being released, I have not downloaded IOS 7 to my IPad or my Iphone at this time.

I"m not sure exactly what to do because once I got mine sorted out I can't exactly replicate it to test it, but it's like somehow your ID gets messed up.
I tried to download an app, then Apple thought that I'd never bought anything from my device so went through the whole 'give your secret questions' thing and ended up having to call apple to get them to reset.
Long story short, the inability to update has something to do with the App Store not recognizing your device, even though part of it does recognize your device (which is why you get the little badges)
You could try downloading a free app and see if you can verify your ID. Or you can poke around in here
http://www.apple.com/support/appleid/
and see if you can manage your account and see if that helps.

I recently updated my iTunes to the new version. For some reason the titles and details of songs on the SONGS page do not appear, although the songs will play. Has anyone else had this problem? Every other page seems to be ok.

I recently updated my iTunes to the new version. When I opened it I found that there were no details listed on the SONGS page. On all other pages the relevant pictures/details appear. Although there are no details showing on the songs page, the songs are obviously there as when you click on a line it plays the song that should be listed. Has anyone else had this problem? (I am using a Windows XP Pro system on my Laptop).

Did anyone ever suggest you reset your PRAM?
http://docs.info.apple.com/article.html?artnum=2238
Also might want to try resetting the SMC, although I
doubt there's an issue there.
http://docs.info.apple.com/article.html?artnum=304123
I'm getting tired of people who supposedly know what
they're doing simply guessing that resinstalling the
OS might solve the issue. It's like trying to dissect
a frog with a sledge hammer, and wondering why you
didn't learn anything about anatomy in the process.
These sorts of things, although bizarre, should be
(and probably are) fixable without major surgery.
Thanks for the suggestion... but I think my first question would be why these parameters would need re-setting? This is a new machine... It has never been shut down hard. It is used at most 10 hours per week... mostly using Office 2004 for MAC. I need to figure this out as I will soon need it as a Cs2/CS3 - Aperture workhorse.
I too agree that it is best not to use a sledge when a scalpel is needed... but as a novice to the MAC world I may have been misled by Apple support. I seems to have fixed the symptoms ( some) but appears NOT to have addressed the cause... which is what I am after.
Would TechTool Pro detect a bad HD or RAM?
Thanks....

HT203554 MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video. Can I still get this problem resolve by Apple or I'm screwed because the MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video Quality Program has en

MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video. Can I still get this problem resolve by Apple or I'm screwed because the MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video Quality Program has ended?

You can have Apple replace the logic board, but it will be at your expense. The free replacement program has ended.
As a band aid you may try the following:
https://gfx.io/
This will allow you to run on only the integrated GPU.
Ciao.

I am trying to use firefox as the web lauch for citrix ica but when I go to login into remote site - I get the message waiting to find website but it nver finds the website. Has anyone else had this problem?

I am trying to use firefox as the web lauch for citrix ica client but when I go to login into remote site - I get the message waiting to find website but it nver finds the website. Has anyone else had this problem?
When I installed firefox, it asked if I wanted to use safari settings and I said yes but I think this might be causing the problem. Safari is no longer compatible with citrix ica client. When I reinstalled firefox it automatically installs the safari info. Does anyone know how to re-install firfox without installing safari info?

Did anyone ever suggest you reset your PRAM?
http://docs.info.apple.com/article.html?artnum=2238
Also might want to try resetting the SMC, although I
doubt there's an issue there.
http://docs.info.apple.com/article.html?artnum=304123
I'm getting tired of people who supposedly know what
they're doing simply guessing that resinstalling the
OS might solve the issue. It's like trying to dissect
a frog with a sledge hammer, and wondering why you
didn't learn anything about anatomy in the process.
These sorts of things, although bizarre, should be
(and probably are) fixable without major surgery.
Thanks for the suggestion... but I think my first question would be why these parameters would need re-setting? This is a new machine... It has never been shut down hard. It is used at most 10 hours per week... mostly using Office 2004 for MAC. I need to figure this out as I will soon need it as a Cs2/CS3 - Aperture workhorse.
I too agree that it is best not to use a sledge when a scalpel is needed... but as a novice to the MAC world I may have been misled by Apple support. I seems to have fixed the symptoms ( some) but appears NOT to have addressed the cause... which is what I am after.
Would TechTool Pro detect a bad HD or RAM?
Thanks....

Adobe creative cloud is asking for a serial number for updates - where do I get this from?

Adobe Creative cloud is asking for a serial number for updates - where do I get this from
we have recently Bought 5 x 1 year licences and been using this a month
Michael

Hi Mick,
Please refer to the below link.
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Thanks

Whenever an automatic update has run, I get this problem:XML-ontledingsfout: ongedefinieerde entiteit Ligging: chrome://browser/content/browser.xul Reëlnommer 233, kolom 5: key id="key_scratchpad" keycode="&scratchpad.keycode;" modifiers="shift" ----^

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