Whenever backup starts, Internet disconnects, for a while!

I notice that after upgrade 7.7.1 on the Airport Time Capsule 802.11ac, whenever a time machine backup starts on any Mac, the Internet connection disconnects for all Mac and iOS devices, at least for a minute.
But the ADSL2+ modem is still connecting to Internet without disruption.  Airport Utility shows Internet disconnection until a few minutes after the Internet connection re-established.
Any explantion or similar experience?

The new AE and TC use a broadcom SOC .. that means it is a full processor and router on a single chip. .it runs at 1100mhz.. ARM based. A9 core.
The previous Generation TC and AE ran a Maxell processor of 1200mhz.. and actually was faster at least on the disk transfer side.
See ifixit for the breakdown of the TC and AE so you can see the processor.
http://www.ifixit.com/Device/AirPort_Time_Capsule_A1470
This links to the AE as well.
You can also see the review of the AE Gen6 here.. as well as earlier versions if you set the charts to show earlier hardware.
Gen6 AE http://www.smallnetbuilder.com/wireless/wireless-reviews/32158-apple-airport-ext reme-80211ac-reviewed
cf Gen5 AE http://www.smallnetbuilder.com/wireless/wireless-reviews/31564-apple-airport-ext reme-gen-5-reviewed
The new version products are much closer now to the standard AC routers by dlink and Asus than previous ones.. which were more NAS design.

Similar Messages

  • Frequent internet disconnects for over a year

    I have been suffering frequent disconnects from the internet for over a year. Each disconnect lasts for up to two minutes, rarely longer. Sometimes the disconnects have been as frequent as thirty or more times per hour. Sometimes I have no problems for many days.
    I'm using HH5 and have Infinity 2 with a typical speed of circa 60mbps. Speed isn't an issue but the frequent disconnects are a pain. BT Broadband support have been unable to see the disconnects happening. As far as they are concerned, the line is fine.
    If the disconnect happens when I'm using Google Chrome, I get a status message "Resolving Host" in the bottom left and, after a short delay, a screen appears saying "This webpage is not available. DNS Probe Finished. No Internet." Other devices, including BTTV, either give a message to the effect that there is no internet connection or just "hang". As far as I can tell, all devices, whether wired or wireless, 2.4GHz or 5GHz,, disconnect simultaneously.
    I have tried disconnecting every device from the hub except the BTTV and the disconnects still happen.
    BT have checked the line countless times, sent an engineer to my house, replaced my home hub three times, I have replaced all cables, replaced the phone/broadband socket, done countless resets etc all to no avail. The HH5 lights don't change colour when the internet connection drops.
    After checking the BTCare Community Forums and discovering the event log in the HH5 I discovered that, when the disconnects occur, an "IN: BLOCK [16]..." message appears in the event log for the Firewall of the hub. At the end of this message I have copied a 12 hour firewall event log from today. Every "IN: BLOCK [16]..." event seems to coincide with an internet disconnect so that amounts to circa 40 disconnects in the past 12 hours.
    What are these "IN: BLOCK [16]..." messages and why does my internet connection drop every time one of these messages appears? I checked the IP addresses for some of these "IN: BLOCK [16]..." messages. The first IP address in each message I checked was in China. The second IP address for each event I checked is BT in Boston, UK. My suspicion is that the BT server is logging me out every time one of these "IN: BLOCK [16]" events occurs. Logging back into the server then takes up to two minutes and, in the meantime, I have no internet connection.
    BT Broadband support in India say that there is nothing they can do to address these internet dropout issues. They can only deal with line or hub faults. Their only suggestion was to disable the firewall on my HH5 but, given all these potential attacks from Chinese IP addresses, I refused to do this.
    BTW, the HH5 IP address ending in 65 is my BTTV box.
    I'd be grateful for any help and advice to resolve this issue. Here is the Firewall event log;
    20:44:07, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.131]:46973->[86.182.86.9]:22 on ppp3)
    20:35:11, 18 May. IN: BLOCK [16] Remote administration (TCP [119.82.226.82]:50172->[86.182.86.9]:443 on ppp3)
    20:05:44, 18 May. IN: BLOCK [16] Remote administration (TCP [37.247.36.123]:12152->[86.182.86.9]:443 on ppp3)
    19:27:54, 18 May. IN: BLOCK [16] Remote administration (TCP [115.239.248.2]:6000->[86.182.86.9]:8080 on ppp3)
    19:07:56, 18 May. IN: BLOCK [16] Remote administration (TCP [121.88.5.177]:8888->[86.182.86.9]:22 on ppp3)
    19:01:12, 18 May. IN: BLOCK [16] Remote administration (TCP [80.82.78.186]:39434->[86.182.86.9]:80 on ppp3)
    18:51:30, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.133]:45824->[86.182.86.9]:22 on ppp3)
    18:41:46, 18 May. IN: BLOCK [16] Remote administration (TCP [183.136.216.3]:9090->[86.182.86.9]:22 on ppp3)
    18:40:30, 18 May. IN: BLOCK [16] Remote administration (TCP [117.21.225.3]:10708->[86.182.86.9]:22 on ppp3)
    18:27:50, 18 May. BLOCKED 1 more packets (because of Remote administration)
    18:27:50, 18 May. IN: BLOCK [16] Remote administration (TCP [37.247.49.253]:35420->[86.182.86.9]:80 on ppp3)
    18:22:25, 18 May. OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.182.86.9->216.58.208.46 on ppp3)
    18:22:22, 18 May. BLOCKED 2 more packets (because of ICMP replay)
    18:22:22, 18 May. OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.182.86.9->216.58.208.46 on ppp3)
    18:09:52, 18 May. IN: BLOCK [16] Remote administration (TCP [39.115.40.60]:44439->[86.182.86.9]:80 on ppp3)
    17:31:58, 18 May. IN: BLOCK [16] Remote administration (TCP [61.240.144.65]:60000->[86.182.86.9]:161 on ppp3)
    17:30:18, 18 May. IN: BLOCK [16] Remote administration (TCP [198.20.69.74]:20012->[86.182.86.9]:443 on ppp3)
    17:25:05, 18 May. IN: BLOCK [16] Remote administration (TCP [185.35.62.13]:60643->[86.182.86.9]:80 on ppp3)
    17:22:10, 18 May. IN: BLOCK [16] Remote administration (TCP [61.160.224.129]:56517->[86.182.86.9]:8080 on ppp3)
    17:00:08, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.131]:50338->[86.182.86.9]:22 on ppp3)
    16:49:05, 18 May. OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.182.86.9->216.58.208.36 on ppp3)
    16:49:03, 18 May. BLOCKED 3 more packets (because of ICMP replay)
    16:49:02, 18 May. OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.182.86.9->216.58.208.36 on ppp3)
    16:37:49, 18 May. IN: BLOCK [16] Remote administration (TCP [218.77.79.43]:43469->[86.182.86.9]:22 on ppp3)
    15:54:37, 18 May. IN: BLOCK [16] Remote administration (TCP [71.6.216.62]:443->[86.182.86.9]:443 on ppp3)
    15:43:28, 18 May. IN: BLOCK [16] Remote administration (TCP [221.235.189.245]:38235->[86.182.86.9]:22 on ppp3)
    15:31:23, 18 May. IN: BLOCK [16] Remote administration (TCP [183.136.216.4]:9090->[86.182.86.9]:22 on ppp3)
    14:39:50, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.133]:49483->[86.182.86.9]:22 on ppp3)
    14:37:40, 18 May. OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.182.86.9->216.58.208.74 on ppp3)
    14:37:36, 18 May. BLOCKED 2 more packets (because of ICMP replay)
    14:37:36, 18 May. OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.182.86.9->216.58.208.74 on ppp3)
    14:03:46, 18 May. IN: BLOCK [16] Remote administration (TCP [183.136.216.3]:9090->[86.182.86.9]:22 on ppp3)
    14:00:11, 18 May. IN: BLOCK [16] Remote administration (TCP [82.102.180.11]:10469->[86.182.86.9]:22 on ppp3)
    13:57:17, 18 May. IN: BLOCK [16] Remote administration (TCP [82.221.47.5]:48212->[86.182.86.9]:22 on ppp3)
    13:49:16, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.135]:59887->[86.182.86.9]:22 on ppp3)
    13:43:33, 18 May. IN: BLOCK [16] Remote administration (ICMP type 8 code 0 198.20.99.130->86.182.86.9 on ppp3)
    13:08:25, 18 May. IN: ACCEPT [57] Connection closed (Port Forwarding: TCP [192.168.1.65]:7457 <--> [86.182.86.9]:1024 - - - [91.235.132.236]:443 SYN_SENT/SYN_RECV ppp3 NAPT)
    13:08:25, 18 May. IN: ACCEPT [54] Connection opened (Port Forwarding: TCP [192.168.1.65]:7457 <--> [86.182.86.9]:1024 - - - [91.235.132.236]:443 SYN_SENT/SYN_RECV ppp3 NAPT)
    13:02:30, 18 May. IN: BLOCK [16] Remote administration (TCP [221.235.189.245]:58370->[86.182.86.9]:22 on ppp3)
    12:55:09, 18 May. IN: BLOCK [16] Remote administration (ICMP type 8 code 0 178.124.19.8->86.182.86.9 on ppp3)
    12:07:45, 18 May. IN: BLOCK [16] Remote administration (TCP [104.233.142.242]:6000->[86.182.86.9]:8080 on ppp3)
    11:58:49, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.131]:54076->[86.182.86.9]:22 on ppp3)
    11:26:03, 18 May. OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.182.86.9->31.55.184.239 on ppp3)
    11:23:14, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.132]:37275->[86.182.86.9]:22 on ppp3)
    11:07:40, 18 May. BLOCKED 3 more packets (because of ICMP replay)
    11:07:40, 18 May. OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.182.86.9->216.58.208.46 on ppp3)
    10:39:08, 18 May. IN: ACCEPT [57] Connection closed (Port Forwarding: TCP [192.168.1.65]:7457 <--> [86.182.86.9]:1024 - - - [23.62.53.9]:443 SYN_SENT/SYN_RECV ppp3 NAPT)
    10:39:08, 18 May. IN: ACCEPT [54] Connection opened (Port Forwarding: TCP [192.168.1.65]:7457 <--> [86.182.86.9]:1024 - - - [23.62.53.9]:443 SYN_SENT/SYN_RECV ppp3 NAPT)
    10:17:56, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.132]:54983->[86.182.86.9]:22 on ppp3)
    09:29:53, 18 May. IN: BLOCK [16] Remote administration (TCP [61.240.144.64]:60000->[86.182.86.9]:443 on ppp3)
    09:25:48, 18 May. IN: BLOCK [16] Remote administration (TCP [183.136.216.3]:9090->[86.182.86.9]:22 on ppp3)
    09:25:21, 18 May. IN: BLOCK [16] Remote administration (TCP [196.12.153.45]:42739->[86.182.86.9]:22 on ppp3)
    09:25:15, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.130]:36950->[86.182.86.9]:22 on ppp3)
    08:58:58, 18 May. IN: BLOCK [16] Remote administration (TCP [222.186.56.178]:28384->[86.182.86.9]:22 on ppp3)
    08:37:28, 18 May. IN: BLOCK [16] Remote administration (TCP [118.244.130.34]:6000->[86.182.86.9]:22 on ppp3)
    08:17:59, 18 May. IN: BLOCK [16] Remote administration (TCP [222.186.31.208]:6000->[86.182.86.9]:22 on ppp3)
    08:12:22, 18 May. IN: BLOCK [16] Remote administration (TCP [141.212.122.151]:45461->[86.182.86.9]:22 on ppp3)
    08:02:56, 18 May. IN: BLOCK [16] Remote administration (TCP [218.77.79.43]:35046->[86.182.86.9]:8080 on ppp3)

    Ectophile - thank you for your reply. I tried the quiet line test and the line sounds good. There's no crackle or static. Just a very faint hiss if I turn the volume on my handset up full.
    I've had three replacement hubs in the last year or so and they have made no difference to the frequency of the internet drop-outs.
    The only fault that has been detected in all of this time was back in January when BTTV 2nd line support in the UK establish a link with my PC and monitored the connection. (They had a lot of difficulty establishing this connection and they were convinced I had no internet connection even though I did at that point). As a result of this monitoring and other testing, they diagnosed a very brief, intermittent drop out in the fibre-optic link between the surface box and the exchange. The 2nd line support engineer commented that this was a very strange fault because the fibre-optic connection normally either works or it doesn't.
    He called out a BT engineer to investigate the fibre fault. This engineer told me that he had "reset" the fibre-optic link at the surface box. Having done this, he couldn't find a fault so visited my house, undertook line checks, replaced my HH4 with a HH5, checked out all wiring, tested the socket etc monitored for 20 minutes, couldn't find any further fault and left. The problems have continued however and BT India support just keep running their standard line tests and finding no fault.
    I tried running a repeating ping test today using a tool called “WinPing”. I was using my BT email server for the ping test. The ping was set to 1 second intervals with the time-out set to a high level of 3000ms. I wasn’t using the internet at the time so I have no idea whether there is any correlation between the "timed-out" and/or slow response pings and the internet drop-outs that I have been suffering.
    The eight and a half hour test gave an average ping time of 45ms but there was a lot of variability;
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    6 pings were between 2000ms and 2999
    23 pings were between >1500ms and 1999ms
    87 pings were between 1000ms and 1499ms
    139 pings were between 500ms and 999ms
    66 pings were between 250ms and 499ms
    428 pings were between 50ms and 249ms
    680 pings were between 40ms and 49ms
    12,296 pings were between 32ms and 39ms
    There were no periods of more than a few seconds where WinPing couldn’t ping the server so this test doesn’t explain why I get the frequent drop-outs of up to 2 minutes unless perhaps the problem is caused by short drop-outs causing my connection to reset? The message I get on my Laptop / Google Chrome when the internet connection drops-out is a “Resolving Host” message at the bottom left and, after a short delay, a screen appears saying "This webpage is not available. DNS Probe Finished. No Internet." Other devices come back with various message to the effect that there is no internet connection, even though the HH5 light remains blue.
    Do the ping test results indicate any particular issue or are these results normal?

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      Speed:          Up to 12 Mb/sec
      Manufacturer:          Mitsumi Electric
      Product ID:          0x0204
      Vendor ID:          0x05ac  (Apple Computer, Inc.)
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      Version:          1.00
      Bus Power (mA):          100
      Speed:          Up to 12 Mb/sec
      Manufacturer:          Brother
      Product ID:          0x0008
      Serial Number:          L9J286292
      Vendor ID:          0x04f9
    Basic Optical Mouse:
      Version:          0.00
      Bus Power (mA):          100
      Speed:          Up to 1.5 Mb/sec
      Manufacturer:          Microsoft
      Product ID:          0x0084
      Vendor ID:          0x045e
    Apple Pro Keyboard:
      Version:          1.22
      Bus Power (mA):          250
      Speed:          Up to 12 Mb/sec
      Manufacturer:          Mitsumi Electric
      Product ID:          0x0204
      Vendor ID:          0x05ac  (Apple Computer, Inc.)
    SuperDisk USB 120MB drive:
      Version:          0.0e
      Bus Power (mA):          500
      Speed:          Up to 12 Mb/sec
      Manufacturer:          Imation
      Product ID:          0x0002
      Vendor ID:          0x0718
    USB Bus:
      Host Controller Location:          Built In USB
      Host Controller Driver:          AppleUSBOHCI
      PCI Device ID:          0x0026
      PCI Revision ID:          0x0000
      PCI Vendor ID:          0x106b
      Bus Number:          0x19
    LaCie d2 DVDRW USB:
      Capacity:          451.76 MB
      Removable Media:          Yes
      Detachable Drive:          Yes
      BSD Name:          disk2
      Version:          0.00
      Bus Power (mA):          500
      Speed:          Up to 12 Mb/sec
      Manufacturer:          LaCie
      OS9 Drivers:          No
      Product ID:          0x1011
      Serial Number:          FFFFFFFFFFFF
      S.M.A.R.T. status:          Not Supported
      Vendor ID:          0x059f
    LaCie d2 DVDRW USB:
      Capacity:          451.76 MB
      Removable Media:          Yes
      Detachable Drive:          Yes
      BSD Name:          disk2
      Version:          0.00
      Bus Power (mA):          500
      Speed:          Up to 12 Mb/sec
      Manufacturer:          LaCie
      OS9 Drivers:          No
      Product ID:          0x1011
      Serial Number:          FFFFFFFFFFFF
      S.M.A.R.T. status:          Not Supported
      Vendor ID:          0x059f

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