Whenever emails received from friend's iphone, shows as "no sender"

I've searched for this problem and found lots of entries about "no sender, no subject, can't delete emails" on an iPhone. I haven't been able to find this one though...
A friend sends me emails from his computer, and from his iPhone. When they originate from his iPhone, they appear in my mailbox with "no sender". (If I reply, I have to enter the To address, as there is nothing that appears in that field.)
This occurs if I check the email (it's IMAP) on my iPad using Mail app, OR on my Macbook Pro using Mail application. However if I go into the webmail interface for my ISP and check my mail there, the sender DOES appear.
Any ideas what's happening, and how to remedy it? I'm thinking it's something to do with settings in his iPhone...

Try restarting all the devices.

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