Whenever I click on my safari window, the dock and the bar at the top of the screen disappears, nothing is working, please help!

It only happens on Safari. I have checked the Dock isn't checked for automatically hide and show, it's just really bothering me! Safari is also not in full screen, it is the same size it has always been.

That bar you refer to is the "Menu Bar" with File, Edit, View, History, bookmarks, Tools, Help. The "Navigation Toolbar" contains the location bar (/address bar) and navigational toolbar buttons like back/forward.
To restore the menu bar use "Alt" to bring up menu bar temporarily then View > Toolbars > (check) Menu bar, and suggest you put tabs bar back to bottom of top toolbars instead of on top. This is items #2 and #3 in the following and you had better read about back/forward changes in item #5 using right-click instead of drop-down.
You can make Firefox '''Firefox 5.0''' look like Firefox 3.6.19, see numbered items 1-10 in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 5.0, or 4.0.1, look like 3.6)]. ''Whether or not you make changes, you should be aware of what has changed and what you have to do to use changed or missing features.''
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface

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HT201210 hi i just bought my new iPhone 4s yesterday and when u opened it was not updated so when i tried SO MANY TIMES to update it on the devise and on my new mac it said that there was a unknown error please help me :)

hi i just bought my new iPhone 4s yesterday and when u opened it was not updated so when i tried SO MANY TIMES to update it on the devise and on my new mac it said that there was a unknown error please help me

Please tell us what kind of computer you have, what operating system and what version of iTunes. Not just "the latest version of iTunes", the exact version number.

I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help

I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help

Hi chiekoo,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694#error21
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Best of luck,
Mario

I cant download anything including Updates, when i try to download a black box appears saying that i have to power off the laptop using the button, and it freezes, so i have no option but to power off. Please HELP

I cant download anything including Updates, when i try to download a black box appears saying in 4 different languages that i have to power off the laptop using the button, and it freezes, so i have no option but to power off. Please HELP

Well, at least it's good that there are no hardware issues - that's a relief and one problem area that you can check off.
OK, so let's summarize so I can get a clear picture of what's going on. If you try to download something from your web browser, what happens? What if you try to download a small utility such as "EasyFind" from the App Store? Or is the problem specifically linked to downloading updates?
I'm just trying to get a feel for if anything really means anything?
Usually what you download from, say, a website, goes into your Downloads folder. It's the default folder for things like that. Apps from the App Store are downloaded to your Applications folder. And software updates are generally, I believe, held in a temporary folder so that they can be installed (in many cases) when you're asked to restart.
It could be something as simple as repairing permissions on your start-up disk. You're running Snow Leopard, right? (That's what your profile says.) Try opening Disk Utility from your Utilities folder, selecting your boot disk and try verifying permissions. If you come up with some errors, try repairing permissions. After that, go ahead and verify your boot disk - you won't be able to repair it at this point, but at least you can see if you have any errors.
Let me know about the anything and get back to me after you've verified and repaired permissions and verified your boot drive.
Good luck,
Clinton

Firefox does not load 1/2 the time and in order to open it I have to reboot my computer. Please help, I do not want to use Bing or IE.

When I click on Firefox to open the browser window nearly 1/2 of the time it never opens. It shows that it is trying to open and then it does not. No matter how many times I click on it it will not open unless I reboot my computer.

'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Check for crash reports;
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in.

When trying to open any of the 4 apps in Adobe Creative Suite Design Standard I own outright, , I am unable to use the software and instead am being prompted to "Renew your Subscription to Creative Cloud". Please help me

I have purchased and used Adobe Products for 25+ years and I own CS6 Design Standard outright.
I had previously subscribed to Adobe Creative Cloud but did not renew the annual subscription.
The CS6 Design Standard serial number is listed in my Adobe user account. I have run the the Adobe Creative Cloud Cleaning tool, uninstalled the Adobe Creative Cloud App and all other CC apps from my iMac. I reinstalled fresh copies of the CS6 software two different times, first from my CS6 DVD disk and then from the Adobe Download page. During each installation of CS6, all seemed to run normally and I was prompted to enter the license number and it was accepted. However, when trying to open the software after completing the installation, I am being prevented from doing so without renewing the Creative Cloud subscription.
Who knows of a solution to this problem?
Contacting Adobe’s Chat support and Customer Support portal has not resulted in a solution, even though they have confirmed the license number as being accurate and linked to my account. After weeks of waiting on their responses, yesterday I was told to go to the Forums to find a solution….Please Help Me….Thanks

I am not familiar with the process involved with the link I am providing so please accept my apology if it is a repeat of something you have already tried...
How do I prevent Creative Cloud from taking over my CS6 perpetual license?
https://forums.adobe.com/thread/1584746

My ipod touch wont charge i have tried all of the chargers in the house and it still wont charge but my sisters does???? please HELP!!!!

My ipod touch 4th generaqtion wont charge and i have tried all of the chargers in
the house but it still wont charge but my sisters does??? please HELP !!!!!

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

Has there been a way to unregister a phone number so it doesnt get associated with imessage? i've tried the suggestions given in past posts, so far nothing has worked. please help

There are no products listed on my apple id support.
I have taken the phone number out of my apple id support, after which i signed out of the imessage and signed back in, but my phone number is still grayed out and ticked.
also, the sim card isnt even in the phone.
Does anyone out there actually have a solution for this?

This cannot happen this is like removing your phone number so no one can call it.

After going from firefox to another app. such as mail, I can't go to the dock and re-open my home page. The bar says firefox, but the previous app is on screen and douple-clicking the icon in the dock does nothing.

Problem seems to have started today after alothome.com hijacked my home page and I had to re-select original homepage as default.

I went to add-ons manager and removed ALOT and the problem went away. Post office recommended using ALOT to track a package but it screws up firefox.
Problem solved.

I accidentally removed the history and view etc buttons how do I get them back??? Please help I don't know how it happened :(

Well I was experimenting with stuff and then I tried something and then it removed them I have searched everywhere in the options but now I don't know where else to go can anyone help? :(

Thanks, that gets me so far. Following entering about:config, I get the usual page of links to various sites including links to browser.places.smartBookmarksVersion but clicking on these links just opens a website which doesn't help because no website gives any opportunity to double click on anything and change its value. How do I get browser.places.smartBookmarksVersion in a form where I can change its value?

My 7th gen ipod nano wil not show up on my laptop when I plug it in and neither will my brothers new ipad,they don't come up in my computher either and I've installed the new itunes twice but still no change,I really need to get this working,Please help

I need help

Thanks for a reply
The cable that I'm using came with my 5th gen nano. The 6th gen Ipod shows that it's connected but the computer doesn't see it, so I don't think that it's the cable.
I did try this before when looking at the troubleshooting guide and nothing happens. It just resets and then the Ipod screen tells me that it's connected to the computer. It still is unseen by Itunes and no where to be found in my computer.
I don't have another computer to plug it into at the moment but I may be able to visit a friend that owns a decent PC in a few days. If that doesn't work out I will be getting a new lap top in a week and I'm hoping that it will work on that, but it won't be a Mac. So, let's say it works when I plug it into one of these computers, should I reset my Ipod from there or is there something else I should do?

I purchased a QR reader from the apps store. The store shows the purchase and that it was downloaded, but Icannot locate it on my PC. Please help.

See above

Hi, oldhairbandrocker.
Thank you for visiting Apple Support Communities.
If you are wanting to download purchases not in your iTunes library, this article will walk through that process.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Cheers,
Jason H.

I have tried to set my homepage to a specific website. However, whenever I open a new Safari window, it always returns to the last page I was at before I closed Safari. Any ideas? I did this was Safari preferences, open new window to homepage...

I have tried to set my homepage to a specific website. However, whenever I open a new Safari window, it always returns to the last page I was at before I closed Safari. Any ideas? I did this under Safari preferences, open new window to homepage...

Safari is opening using the resume feature. To disable that, quit Safari using Command+Option+Q or Hold Option when choosing the menu item Safari>Quit.

My safari is not working. Every time i click on it says to reopen or dont reopen. i press reopen i gives me this long screen and it says reopen or press okay. when i press ok it closes the box and doesnt open. when i press reopen the long screen stay

. Every time i click on it says to reopen or dont reopen. i press reopen i gives me this long screen and it says reopen or press okay. when i press ok it closes the box and doesnt open. when i press reopen the long screen and stays like that.

If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

How can I get a pdf. to open in Safari, all i'm getting is a new window with a black, blank page, instead of the pdf., and I don't want to save the file to the desktop, Safari didn't use to do that, and I don't have Adobe in the internet plug in folder.

How can I get a pdf. to open in Safari, all i'm getting is a new window with a black, blank page, instead of the pdf., and I don't want to save the file to the desktop, Safari didn't use to do that, and I don't have Adobe in the internet plug in folder.

Hi
Please take a look to this thread Re: Can I refresh the browser rather than open a new tab?

Whenever I click on my safari window, the dock and the bar at the top of the screen disappears, nothing is working, please help!

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