Whenever I connect my iPhone to iTunes, it comes up with an error message
Okay so my brother received his new iPhone 5s a couple of weeks back and we share an iTunes account so I connected his iPhone to my macbook because his laptop has broken USB ports. Everything was fine and all, but I went to connect my phone to my MacBook this morning as I am expecting my upgrade in a couple of days so I wanted to restore it all. Except as soon as I connect my phone to my MacBook my iPhone goes crazy (I have the 4s), like I was taking the charger in and out incredibly quickly, and then iTunes comes up with the message "iTunes could not connect to this iPhone. This device is no longer connected." and I have no idea what's happened or how to resolve it? I have updated my MacBook and my iTunes and reinstalled iTunes but no result, what can I do?
Hey eventsjordan1,
I believe this article has some information that will help you address this issue:
iOS: Unknown error containing '0xE' when connecting to a Windows PC
http://support.apple.com/kb/TS3221
Thanks for being a part of the Apple Support Communities!
Regards,
Braden
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