Whenever I load you tube I get a black screen where the video is supposed to be. I have tried clearing Cache, history and cookies but to no avail

I am running latest versions of firefox, flash and using windows 7

Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
Try to disable the hardware acceleration in the Flash Player.
See:
* https://support.mozilla.org/kb/Cannot+view+full+screen+Flash+videos
* http://www.youtube.com/swf_test.html (right-click the player: Settings)
Flash "Display settings" window:
* http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

Similar Messages

I cannot watch You tube. I get a black box where the video should play with no bar underneath to

Please I don't know how to deal with this as I'm not at all technically minded. I have Windows Vista Business 32 bit operating system. I cannot watch Youtube since earlyier today, I just get the full page but no bar underneath the video screen which is just a black box now. I am using Windows internet explorer and recently downloaded latest Adobe Flashplayer for Windows Vista. I do not know any other technical information but depend a lot on Youtube as I am semi-housebound and don;t watch tv - just old tv shows. Thank you and please help me with this, as I feel lost without Youtube. I have http://WIN 10,2,152,26 Flash Player ( think the http/ isn't relevant it just appeared)

It's an Adobe 10.2 issue. All that is being said is "turn hardware acceleration off". Well 1) that doesn't work, and 2) what's the po
int of having it if it doesn't work?
Gramaqueen, I have the same problem, and it will only be fixed when Adobe fixes this issue
Good luck.

I just updated my Firefox, and now whenever I use Youtube, I only see black screens where the video should be, but I can still hear the sounds; what gives?

The Youtube pages load as normal, but as stated above, the player contains only a black screen, and the progress bar moves as usual when playing the clip, but I can only hear, and not see, the actual video.
Firefox version: 3.6.14
Windows Vista

Thanks so much for your reply fanboy20.
Yes, just made sure of that. I do have the latest version of Flash player. But I have just staggered upon the answer. Chalk it up to being a newbi. I was not putting my apple tv to sleep and it would not allow me to see
you tube on my computer while it was still operating on my TV. When I realized that, I put the apple tv to sleep and bingo, my computer runs you tube fine. Thanks again for your response.

I am having trouble printing cd inserts since i upgraded to iTunes 10.2.1.1, I get a black block where the artwork is supposed to print... help!

Anyone have an answer for why since I upgraded to iTunes 10.2.1.1 I can no longer print artwork on my CD inserts - the text prints fine, but I get a black block of ink where the artwork should be...

This problem disappeared with a later version BUT it has reappeared with 11.02.26 again. Maybe they put the old code back! This really is getting quite ridiculous where iterations are not fully tested before they are released. Very poor professionalism indeed.

You Tube videos don't play. The site comes up, but a blank white screen where the video should be.

When I try to play videos from You Tube, I get a blank white screen where the video should be. When I go to full screen the whole screen is white. Originally the white screen happened on the expanded view only.
IE doesn't have the problem, but Google chrome and Firefox 4.0 do.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Try to disable the hardware acceleration in the Flash Player.
See:
* https://support.mozilla.com/kb/Cannot+view+full+screen+Flash+videos
* http://www.youtube.com/swf_test.html (right-click the player: Settings)
Flash "Display settings" window:
* http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

I get a grey screen, or the video just won't load on some sites

http://www2.sportsnet.ca/video/latest/20070820_Georges_St_Pierre_one_on_one
http://shoutfan.com/2007/07/31/kendall-grove-%E2%80%98road-to-ufc-74%E2%80%B2-video/
here are two examples of sites which have videos that I can't
see. It shows a grey screen where the video should be playing in
the first link, and the second link I can see the start of the
video, with a white circle loading and that's it.
I've uninstalled/reinstalled flash player but I still get the
same thing, does anyone here know what's wrong? I get this result
in both IE and Firefox.
thanks in advance

Have you had a look here,
Can't connect to the iTunes Store
From here
http://www.apple.com/support/itunes/troubleshooting/

Same thing is happening to me. Adobe has not responded to anyone about this error. It appears that Abobe XI is not compatible with IE 11. I do not get this error when I use Chrome or Firefox. Only IE 11 does this. I have tried clearing cache and cookies.

Same thing is happening to me. Adobe has not responded to anyone about this error. It appears that Abobe XI is not compatible with IE 11. I do not get this error when I use Chrome or Firefox. Only IE 11 does this. I have tried clearing cache and cookies. I even uninstalled and re-installed IE 11. It is still doing it. I am surprized that a company like Adobe would just ignore our posts and leave us hanging this this.
Error message is FAILED TO GET DISPATCH FROM IBRWSR2. Then when you click on it the next error message says: PHTML IS NULL. You have to click this error message twice and then the PDF finally loads. Happened every time
Does anyone have a solution since Adobe will not respond?
As a last resort I will try uninstalling the Adobe Reader XI and install Adobe Reader 10 instead. It seems to work ok. But when I try to install version 10 the Adobe site tries to install XI. Any ideas?
JimP08758

It worked just fine for me.
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.

I made the mistake when configuring a external monitor, of changing the mhz to 75. When I close the MBP I now get a black screen on the monitor. How do I change it back?

I made the mistake when configuring a external monitor, of changing the mhz to 75. When I close the MBP I now get a black screen on the monitor. How do I change it back?
I have a MacBook Pro with the latest operating system, trying to configure a Gateway flat monitor with vga.
Thanks

Apple menu -> System Preferences -> Displays.
System Preferences can also be found in the Hard drive -> Applications folder.
Resetting the PRAM can help bring displays back to factory settings if you can't find what you need:
http://support.apple.com/kb/ht1379

I get a black screen on the camera app on my iPod touch? Is there a solution? Resetting only helped for a few days, problem comes back.

I get a black screen on the camera app on my iPod touch? Is there a solution? Resetting only helped for a few days, the problem comes back.
Camera works, with the side buttons it takes pictures.
Although I'm not able to see on the screen.
Mike

First try a restore from backup
If problem still occurs try a restore to factory defaults/new Pod.
If still occurs likely a hardware problem and an appoitment at the Genius Bar of an Apple store is in order.

I am having problems installing new software for my ipod i keep getting a message that the network has timed out. I have tried two different computers and networks what else can I do?

I am having problems installing new software for my ipod
I keep getting a message that the network has timed out.
I have tried two different computers and networks what else can I do?

Try temporarily disabling your firewall and anti virus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

Macbook Pro OSX 10.8 and Epson WF 7525 will no longer print. It did until quite recently . Now I get Filter failed and RastertoescpII when i try to print ( test sheets ok) . Have tried to to uninstall and reinstall but nothing. Any advice, please.

Question ?
Macbook Pro OSX 10.8 and Epson WF 7525 will no longer print.
It did until quite recently . However now I get filter failed and RastertoescpII and pages of items when i try to print .
Print head test sheets/head cleaning etc ok .
Have tried to to uninstall and reinstall but nothing.
Any advice, please?.
ps
The printer deos not show up on Epsons site but i think I have the software from Apple.
Not an ideal situation.

Try a reset > OS X Mountain Lion: Reset the printing system

I have a 3rd generation ipod that will not connect. I keep getting an error message that says "USB Device Not Recognized". I have tried 3 seperate cables and none of them are working. Please help!

It keeps telling me that one of the USB devices for this computer has malfunctioned and windows does not recognize it. I have tried all of the ports and still am not having any luck. I have purchased 3 brand new cables and none of them are working. I have tried to update the driver but it says I am using the most up to date. I have tried to reset the Ipod by holding the center button and menu button until the apple appears. I am not sure what else to try. Any help would be greatly appreciated. My computer is Windows Vista!

Hello butterflygirlie,
Have you tried uninstalling the driver for your iPod from within Device Manager? After uninstalling it, go ahead and unplug your iPod and plug it back in. Doing so should cause your system to locate the proper driver for it.
B-rock

Yeah when i go on youtube all i get is a black box where the video is and it was workin yesterday

i try every thing i know to try to get ride of that black box on youtube where the video is sposed to be

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Why i tried everything but you tube will only appear black screen, why i tried everything but you tube will only appear black screen

pls help me i tried everything but you tube will play but only with a black screen

It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions. Your model computer? Your profile is a complete blank!!!
Since you tried everything what more can we do other than suggest taking your computer to the repair shop? Especially do so, if you are still under warranty.Please describe in detail all you have attempted to do in order to resolve the issue.

Flash videos are not loading on the gametraielrs website. I just get an empty spot where the player is supposed to be.

Videos not loading on some sites like gametrailers.com. I updated flash reinstalled firefox and cleared all my cache. All did not work
== URL of affected sites ==
http://www.gametrailers.com

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Whenever I load you tube I get a black screen where the video is supposed to be. I have tried clearing Cache, history and cookies but to no avail

Similar Messages

Maybe you are looking for