Whenever I log into Facebook and someone has sent me a video I get a green screen and I can't see the video. Please help.

You're welcome. And thank you for marking question as answered. To prevent it from happening again, go to Settings > General > Accessibility, turn off Zoom.
Stedman

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I am running Safari on my mac. I also am using Hotmail. Whenever I click on a URL someone has sent me it won't do anything. Its blue like I can click it but I just can't. Is there any settings I can change or check? Thanks

I am running Safari on my mac. I also am using Hotmail. Whenever I click on a URL someone has sent me it won't do anything. Its blue like I can click it but I just can't. Is there any settings I can change or check? Thanks

Maybe you copied the icon show in the window to your application and into your dock directly. Try closing your Firefox again. Eject the disc again. Then go to your application folder. You should see Firefox with a circle and cross through it. Open it. It should open without the blue icon appearing on your desktop again.

Greetings, I am working in Final Cut Pro 7. In the timeline some clips show as offline. I tried going to sequence and reconnecting to media but it does not work. I can still see the video in the timeline and work with it. It just has the red box.

Greetings, I am working in Final Cut Pro 7. In the timeline some clips show as offline. I tried going to sequence and reconnecting to media but it does not work. I can still see the video in the timeline and work with it. It just has the red box. Thanks! Olga

If the clips are not actually missing, you could try to refresh the timeline by using cmd-0 and then going to the timeline options tab. Then select name only where it says "thumbnail display". Press ok to accept the change, then repeat the process to add thumbnails back to your timeline.

I use Safari as my browser. When on a site and I click on a PDF file I get a black screen and a notice that "Adobe Reader blocked for this website". However, this does not happen if I use Firefox.

I use Safari as my browser. When on a site and I click on a PDF file I get a black screen and a notice that "Adobe Reader blocked for this website". However, this does not happen if I use Firefox.

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print PDF's displayed in Safari, you may be able to print by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar may appear under the cursor. Click the printer icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 3 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

Importing AVCHD and DCIM folders into iMovie that someone has sent me. They live on my desktop. How do I bring them into an event library?

Someone has sent me the AVCHD and DCIM folders to import into iMovie. They live on my desktop. How do I bring them into an event library?

DCIM contains only stills.jpg ...
AVCHD is a highly complex file structure:
the 'video iself' is within STREAM as .mts, plus corresponding .cpi files in the CLIPINF ...
if the structure is intact, you go via File/Import/Camera Archive …
WITHOUT such a complete structure, the mts are not readable for iM and the automatic conversion routines don't get triggered. you have to manually convert/rewrap with 3rd party tools.-
the pics/jpegs can be imported via Finder/drag'n drop.-

Im new to after effect and my composition screen is black and I can't see the video. Any Ideas?

I just bough after effect cs6 and I have installed it on my laptop but my composition screen is black and I'm not able to see the video. These are the following info about my computer. 1366x 768 resolution, referesh rate 60, graphoc memeory 1792 MB. 1 TB Hard drive, 12 GB RAM
Thank you

tony deban wrote:
1366x 768 resolution,
The system requirements for CS6 (which can be found here: System requirements | After Effects) specify a screen resolution of at least 1280 x 900

I am trying to use my netflix and when i try to play a movie i get a green screen and the audio

i am trying to play a movie and i aget the audi but i also get a green screen

iTunes Store: Accepted forms of payment
Apple accepts different payment methods in different countries.
follow the steps listed in the link to see, it may not let you use a debit card.

I might have messed up my files and now have the big exclamation mark on a lot (but not all of my iphotos) My document folder was full of photos and I tried to organize it by putting it into a separate folder but now I can't see my photos :-( please help?

Hi there, I have the same problem as I've read on some of the questions posted although the answers hasn't been much help to me with regards to the big exclamation mark on iphotos when I try to open my photos. For some reason my photo files was stored in my document folder and you can imagine how that must have looked, very unorganized. When I tried to move the photos from there to another file that is just for my photos. Now I can't open them in iphotos and although I tried to undo my mistake it still doesn't want to work.. is there any way I can find all the images on my computer and fix my problem by storing them somewhere else without damaging the files?
Please help me find all my photos as I would be shattered if I were to loose any...
Thank you.

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

Can't see the video's and guided tours on Apple site in safari.

When I try to see the guided tours on de Ipad on the Apple site. The video starts, I can hear the video, but can't see it. I've tried video's on other sites and they work fine.
I run Safari on a Windows Vista (Dell) laptop. I run Safari 5.02 and have also downloaded and installed the last version of Quicktime to try to solve this problem.
Tried resetting everything in Safari and installed all windows updates.
Can someone help me?

am i the only one getting this?
i can't work with imovie like that its not useable like that at all

Whenever I play videos, I get a green screen. How do I fix this?

Hi,
I have an iPod Touch 4th generation running on iOS 6.1.6. Whenever I try to play a video of any kind (via Youtube, Vine, videos I've taken, etc), only the audio works and I can only see a green screen (sometimes black). This problem happened to me before, but the videos worked normally after about a week. But now it's been like a month. Does anyone know how I can fix this? I tried to reset settings, turning it off/on, erasing all website data, but nothing is working....

- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

How do I view the Horizontal Scrolling bar and status bar at the bottom of the screen. I can only see the top menus, toolbars and vertical scroll bar?

Before the most recent upgrade, the bottom horizontal scrolling bar and status bar appeared on my screen. Now since upgrading, I cannot see the. Anyone ideas how to restore them?

If you haven't already, you could force-quit Quicktime by using the menu option from the desktop (finder) and choose Quicktime.
Not sure what you have frozen on the screen, be it a failed movie, or some unusual screen shot. If you can find by date (created) you may be able to look for .mov or quicktime suffix name or other video file content to delete it.
And you may have to restart your computer and perhaps run repair disk permissions from Disk Utility's first aid on the hard disk drive in your computer.
Not sure if all that would help now, but it is something a few days late...!
Good luck & happy computing!

Trying to play videos from my iPhone, i.e; news videos and TED videos. Can hear audio but can not see the video.

Trying to play videos from my iPhone 3G, i.e; news videaos and TED videos. I acan hear the audio but the video is not showing. Any ideas on what I might be doing wrong?

Did you ever solve this. I have not figured it out yet. best.

I can't see the video on youtube my javascript is enabled and my flash player also upto date

My Mozila Firefox web browser is upto date and my java script enabled and flash player also upto date but youtube video dosn't play online but Mozila's older version play all the video online, so please tell what's the matter

If you have problems with current Shockwave Flash plugin versions then check this:
* see if there are updates for your graphics drive drivers
'''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration'''
* disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
'''https://forums.adobe.com/message/4468493#TemporaryWorkaround'''
* disable hardware acceleration in the Flash plugin
'''https://forums.adobe.com/thread/891337'''
See also:
* '''http://kb.mozillazine.org/Flash#Troubleshooting'''

I have an iPod touch 32gb 3rd gen (model A1318) and am unable to update it to iOS5. When I try, I have to update iTunes first, and when I do that, it will no longer recognize my iPod (so I can't update the iOS). Help?

If it matters, I'm using a PC that's still running Windows XP, but this isn't my first rodeo, and I know both how to use the software and what applications are and aren't compatible with my computer.
I searched the web for answers, most of which amounted to a shrug and a "Meh." I called Apple support, who took a couple days to look into it, then had a supervisor call me back. His response, essentially, was a shrug and a "meh." So I'm kinda stuck. Any help you folks could give me would be much appreciated.
In addition, I've been reading a fair amount on how iOS 5 will cause a whole host of problems with the 32gb 3rd gen touch... is this true? And has Apple resolved it, or are they essentially force-retiring this model?

Dear Re_trace,
Don't you feel cheated and conned by this product. I am 50 years old and from what you write I can see you know a lot more about your computer than I do about mine. Additionally I live in southern Africa (in fact I live in one and work in another, neither of which appear on the drop down list when you start looking at asking Apple directly for help) and feel they shouldn't allow people to sell their products here (I bought it in a shop that sells i-Macs etc. - not off a guy on a street corner!)if they can't offer support.
I have just been going from error code to another, losing my music that took me hours and hours to install and catalogue/modify in the library etc. and now I've had enough of it.
Essentially it seems to me we have bought faulty products, and made Apple richer than Microsoft in the process.
I'm turningmy back on this bloody iPod Touch, giving it to my son to see if he has the ability and interest to get it working, and if he hasn't I'm just goinbg to have to sell it to a sucker who also wants to buy into the dream, until he wakes up to the reality of shoddy product. hours in front of a computer screen, a fortune in downloads (here I only have about 5 to 10 kb per second download speed), trawling the internet looking for people than have also suffered at the hands of an obviously fatally-flawed system.where every time Apple just recommends to install the latest version of iTunes.
I for one would rather have my money and my wasted time back............
I know I didn't help, but really I don't have any axe to grind against Apple, it's just that the hype in no way lives up to the reality. Look at all the people begging for anwers to their problems on this web-site! I know the shop in Mozambique won't give me my money back, but Apple should, and if Ford sold cars as reliable as these iPods, they'd be banned from selling them........
Or am I just too old to realie how exciting it is internettingf all over th eplace to try to fix what is actually an inferior Walkman........
Good luck solving your problem, and I hope you think that all the effort you are putting in (and which I have now given up putting in), is worth it.
Hope you solve ht eproblems!
Nick

HT1414 i wanted to reset my iphone from the phone settings and i started with no problem but now my i phone got stuck i can only see the apple logo and my phone does not start what to do please help

i wanted to reset my iphone 4 from the phone settings and everything started okay until i realised it was not working at all now my phone is tuck with the apple logo and won't start can not connect to the itunes store as well what to do please help

Place your iPhone into recovery mode as described here. You may have to try to enter recovery mode more than once to succeed.
http://support.apple.com/kb/HT1808

Whenever I log into Facebook and someone has sent me a video I get a green screen and I can't see the video. Please help.

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