Whenever i open itunes on my iphone it shows "Cannot connect to iTunes" even when my internet connection is fine.

Try restarting the iPhone.
If that doesn't do it, one thing that others have done to fix this is manually set the date and time a few months out (Settings > General > Date & Time), test it again, and then set it back to the correct time.
You can also take a look at this Apple doc for other ideas -> Can't connect to the iTunes Store

Similar Messages

What should I do if whenever I open Itunes it freezes my whole computer and the mouse doesn't move?

How can I prevent my mac book pro from freezing whenever I open Itunes. (Whenever I open Itunes my whole computer freezes and I can't move or do anything) What should I do??

iTunes
http://www.apple.com/support/itunes
you might need help with OS X more than iTunes though.

My iphone 3G has been dying and acting funny. Today is prompted me to plug it into my computer and open itunes. When I did it took me to through the steps to restore my phone. Now ALL of my contacts are gone, as well as some other things. Help

My phone died randomly and prompted me to plug it in and open itunes. When I did that it took me through the steps to restore my iphone. Now all of my contacts are gone as well as any text messages since May 19th (since my last sync), and most of my apps. How do I get it back to the way it was before?

Restore it from a back up. But I understand your last one is may 19 th...

Whenever i open itunes after installation it says error 7 itunes was not installed correctly

whenever i open itunes after installation it says error 7 itunes was not installed correctly

For general advice see Troubleshooting issues with iTunes for Windows updates.
The section Install missing components may allow you to install Apple Application Support.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2

Hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!

hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!please help!

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Whenever I open itunes in my ipad a message comes "cannot connect to iTunes Store"...help to get it right please

Whenever I open itunes in my ipad a message comes "cannot connect to iTunes Store"...help to get it right please, I have the new I pad and I was able to connect to iTunes before,and I use 3 g network..there is no network problem for sure because I could use safari and App Store perfectly...

Make sure cellular data is turned on..I checked and it was on
Tap Settings > General > Cellular
Switch Enable 3G to off then back on.
Same for Wi Fi. Tap Settings > Wi-Fi. Switch off then back on.'
Then restart the device.
edited by: cs

Whenever I open ITunes it automatically tries to connect to the store. It does not connect but freezes iTunes so I can't access my own music. Help.

Whenever I open iTunes it automatically tries to connect to the itunes store. But it cannot connect and it freezes evrything so I cannot listen to or access my music. What is wrong?

post in the iTunes for Mac forum.

Whenever I open itunes, I lose the touchscreen feature on my Acer R7 laptop??? How do I fix?

Whenever I open itunes, I lose the touchscreen feature on my Acer R7 laptop. I then must restart the computer to get it back. How do I fix this?

You can try to click the "Restore Defaults" button in the Customize palette.
Make sure that toolbars like the "Bookmarks Toolbar" are visible.
*"3-bar" Firefox menu button > Customize > Show/Hide Toolbars
*View > Toolbars<br>Tap the Alt key or press F10 to show the Menu Bar
*Right-click empty toolbar area
Open the Customize window and set which toolbar items to display.
*"3-bar" Firefox menu button > Customize
*check that "Bookmarks Toolbar items" is on the Bookmarks Toolbar
*if "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the Customize palette into the Customize window to the Bookmarks Toolbar
*if missing items are in the Customize palette then drag them back from the Customize window on the toolbar
*if you do not see an item on a toolbar and in the Customize palette then click the "Restore Defaults" button to restore the default toolbar setup
*https://support.mozilla.org/kb/customize-firefox-controls-buttons-and-toolbars

Whenever i open itunes, my laptop shuts down

I am using lenovo G560 laptop, windows7 ultimate 64 bit. Whenever I open itunes, laptop shuts down. Pls provide a resolution, I am not being able to use my itouch. pls help

Hello msleuen,
Thanks for using Apple Support Communities.
To help troubleshoot this issue where iTunes is unexpectedly quitting on your PC running Windows 7, I'd like you to please follow the directions in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Take care,
Alex H.

HT203200 Whenever i open iTunes it tells me that 2 of my downloads cannot be completed because the file may be corrupted. I cannot get rid of this message or complete the downloads. Other downloads worked. What can i do to get rid of this warning message

Whenever i open iTunes it tells me that 2 of my downloads cannot be completed because the file may be corrupted. I cannot get rid of this message or complete the downloads. Other downloads worked. What can i do to get rid of this warning message or complete the downloads?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

Why whenever I open iTunes store, I see iTunes U in the screen?

Why whenever I open iTunes store, I see iTunes U in the screen?
I never get to iTunes store. It always directs me to iTunes U. Can anyone tells me what does that means?

Kuwait is one of the countries where music, films and TV shows are not available from iTunes, so you won't get those categories in the iTunes store app - if/when they might be available there we won't know until if/when Apple announce something.
Are there other music purchase download sites available in Kuwait ? You can also copy your own CDs via your computer's iTunes and sync them to your phone.

TS3694 I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

How to "Open iTunes automatically when iPod is connected"....

...without having them sync automatically? I'm able to do this on my MBP just fine. The solution on my MBP is to uncheck "prevent ipods, ipads, iphones from syncing automatically" under Devices Preferences. Then I'm able to check "Open iTunes when Ipod is connected" under my iPod's Summary Options. After that i can then go back a uncheck "prevents Ip.... from syncing automatically".
Unfortunately, this option doesn't seem to be available to Windows users. or is it?
Thanks,
Mike

this will solve half of my issue while coincidentally causing the other half of it.
I want to be able to:
Open iTunes automatically when iPod is connected
AND
Prevent my ipod from syncing automatically *(when this is enabled the prior feature becomes disabled)

TS1277 Devices show 'Cannot connect to Itunes Store' when try to purchase via device, however able to purchase via computer, this has only happened today on both devices iphone and ipad. Purchased a film via ipad yesterday no pronlem. I have tried turning

Devices show 'Cannot connect to itunes store' when try to purchase via device. However able to purchase via computer therefore password is correct. I purchased a rental film yesterday via ipad so this has just occured today. I've tried rebooting both devices and re sincing with itunes, but the problem remains. I back up via computer not icloud if this makes a difference, which it shouldn't. Any ideas??

I had this exact issue. However, I was not even able to "see" the pending downloads when I tried fixing them using the solution above.
In another thread, I saw that someone mentioned an issue with the use of the "&" (ampersand) symbol in your appleID information. I had recently changed my name and it did include the & symbol in my name (not the appleID itself). I replaced the ampersand with the word "and" and saved. I then went to the iTunes store and logged into my account there and made the same change on my billing name.
Voila! I could now access the 7 pending downloads on my desktop Mac and download them, and all iPhone/iPad/Ipods were again able to download from the app store.
incidentally, I had several support tickets open on this issue and never once did the Apple person even suggest that this might be the issue.

HT1338 I cannot open itunes. When I try, a popup says I need quicktime 7.5.5 but I cannot download it. Can someone help??

I cannot open itunes. When I try, a popup says I need quicktime 7.5.5 but I cannot download it. Can someone help??

Quicktime 7.5.5 can be downloaded from this link.
http://support.apple.com/downloads/#quicktime

Whenever i open itunes on my iphone it shows "Cannot connect to iTunes" even when my internet connection is fine.

Similar Messages

Maybe you are looking for