Whenever I receive a call on one iPhone, it also rings on the other iphone. How do i make this stop?

Whenever I get a call on my iPhone, it also rings on
my grandmothers iPhone. How do I fix this? It's very frustrating.

On both devices, go to Settings>Facetime and turn off cellular calls.
~Lyssa

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Apple recently merged all my devices so that if I miss messages or facetime calls on one device, they get forwarded to my other devices. how do I UNDO this so this no longer happens?

Apple recently merged all my devices so that if I miss messages or facetime calls on one device, they get forwarded to my other devices. how do I UNDO this so this no longer happens?

If you don't want them to be unified, don't use the same Apple ID for FaceTime and iMessage on our devices. Go to Settings>Messsages>Send & Receive, tap the ID, sign out, then sign back in with a separate ID. Do the same thing in Settings>FaceTime.

I have viber installed on my iPhone. But whenever I receive a call from Viber, it would not ring. How do I fix this problem? How do I make it ring with incoming call?

I have viber installed on my iPhone. But whenever I receive a call from Viber, it would not ring. How do I fix this problem? How do I make it ring with incoming call?

Bring your phone into Apple for evaluation

Just restored my iPhone from iCloud. My wife and I have always shared one iCloud ID. But since my restore, when a call comes in, it rings on both my phone and hers. How can I make this stop?

Just restored my iPhone 5 from iCloud. My wife and I have always shared one iCloud ID. But since my restore, when a call comes in, it rings on both my phone and hers. How can I make this stop? We had it all set up fine before the restore, and there was a trick to it in the settings. I've noticed that since my restore, her phone has picked up what looks like the symbol of a phone in the upper right corner of the display, right next to the Bluetooth symbol.

Hi Big Slick,
Welcome to the Apple Support Community!
It sounds like your iPhones may be using a new feature in iOS 8 called Continuity. The following article and information explains how to set up this feature for phone calls. You can review the information on the setup to reverse this effect. My suggestion would be to turn off FaceTime on one of the devices.
Connect your iPhone, iPad, iPod touch, and Mac using Continuity
Phone calls
With Continuity, you can make and receive cellular phone calls from your iPad, iPod touch, or Mac when your iPhone is on the same Wi-Fi network.
To make and receive phone calls, here's what you need:
Sign in to the same iCloud account on all your devices, including your Mac.
Your iPhone and your iPad or iPod touch need to use iOS 8 or later. Your Mac needs to use OS X Yosemite.
All devices must be on the same Wi-Fi network.
All devices must be signed in to FaceTime using the same iCloud account. This means any device that shares your Apple ID will get your phone calls. Look below for instructions on how to turn off iPhone cellular calls.
Wi-Fi Calling needs to be off. Go to Settings > Phone. If you see Wi-Fi Calling, turn it off.
Cheers,
Joe

HT1349 I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?

I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?

From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Just wait for Apple/iTunes to reply

2 different iphones have the same Apple ID, how can I change the apple ID on one of them but not delete the other iphone's data and media?

2 different iphones have the same Apple ID, how can I change the apple ID on one of them but not delete the other iphone's data and media?

You don't have to do anything with the first iPod that you don't use anymore. If you are planning on keeping it, put in a drawer in your house and forget about it.
You don't need a second account to use with the new iPod. I use one Appl e ID and iTunes library for two iPods, and two iPad. I have different content on all four devices. You can select exactly what you want to sync to each device and it can be different content on all devices.

My imac is duplicating contacts by the 100's. to the point that is fill my iphone until it freezes becauseit so much information. how do i make it stop?

My address book is being filled with hundreds of duplicates of the same contact. My Imac then is filling my iphone with so much informatoin it freezes. How do I make it stop, i just wanted to share my contacts through icloud.

They both use AT&T and it is not jailbroken. I have figured out that you need to wipe it and reset it. The big part I have a question about is reading different posts here and other sites say you need the original sim card to make it work, and you cant use a different one. If thats the case I need to know basically the steps after the reset to get the phone to have only my friends info on it.

My husband made the mistake of "upgrading" to IOS 7 last night. Now he is receiving every text message that I send or receive. How do I make this stop?

My husband made the mistake of "upgrading" to IOS 7 last night. Now he is receiving every text message that I send or receive. How do I make this stop. We have always shared the same Apple ID in the past and never had any problems. I've seen posts where they say to create separate Apple ID's, but that means that whichever one of us does that, is gonna lose access to everything that is in our current ITunes account, correct?

My husband made the mistake of "upgrading" to IOS 7 last night. Now he is receiving every text message that I send or receive. How do I make this stop. We have always shared the same Apple ID in the past and never had any problems. I've seen posts where they say to create separate Apple ID's, but that means that whichever one of us does that, is gonna lose access to everything that is in our current ITunes account, correct?

I receive a lot of emails when i start to setup the account . How can i deactivate this option ?

i receive a lot of emails when i start to setup the account . How can i deactivate this option ?

I opened settings and selected mail,contacts, calendar option
but on my iPhone 4 (v 6.1.3) I did not see that option.
Does anyone else have any ideas how to fix this? Thanks.

I downloaded a program to be able to open docx diles and now every time I try to open one there are endless new tabs that read "new Tab" scrollomig across the top of the screen. How do I make it stop?

I had an old version of office so I tried to install a free download that will allow me to open docx files. Now when I try to open one and endless stream of tabs that say "New Tab" scrolls across the top of the page. How do I make it stop. I already went and got office 2010 but it is still doing it. It does not do it if I use Internet Exployer for the browser.

See [[Firefox keeps opening many tabs or windows]]

HT1473 My girlfriend and I both have iTunes account with our own music libraries and we want to combine our two libraries into one icloude accounts so can both then access our one shared libary at anytime in the cloud. How do we do this?

My girlfriend and I both have iTunes account with our own music libraries and we want to combine our two libraries into one icloude accounts so can both then access our one shared libary at anytime in the cloud. How do we do this?

No it is not possible. Content purchased from the iTunes Store is permanently tied to the account from which it was originally purchased, and Apple does not provide a way to change it.

I need to back up and sync multiple iPhones to a single iMac. Each iPhone has a separate Apple ID and the data from each iPhone needs to be backed up separately from the others. How can I do this without getting all of the contacts, etc. mixed? Tnx

I need to back up and sync multiple iPhones to a single iMac. Each iPhone has a separate Apple ID and the data from each iPhone needs to be backed up separately from the others. How can I do this without getting all of the contacts, etc. mixed? Tnx

This might help: http://support.apple.com/kb/HT1495.

Whenever I open the browser, the check plugins page always opens in a second tab. How can I make this stop?

Whenever I open my browser, the check plugins page keeps opening, even after I have updated all of my plugins.
How can I make this stop?

That is a bug with blocklisting plugins that has been fixed.<br />
You can correct this issue by forcing the file blocklist.xml to update or wait until Firefox updates the file.<br />
That update will remove the severity="0" flags in the file that cause the problem.
See:
* [/questions/832793?page=2#answer-198407]
* http://forums.mozillazine.org/viewtopic.php?p=10899869#p10899869
* [https://bugzilla.mozilla.org/show_bug.cgi?id=663722 Bug 663722] - The blocklist output is including severity="0" where it shouldn't be

My iPad email is showing all emails in my "important" not just the ones I put there. How do I make this stop?

My iPad email is showing all emails in my "important" not just the ones I put there. How do I make this stop?

Its problem saving.
*http://kb.mozillazine.org/Preferences_not_saved
*https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

After plugging my ipod into my mac mini, my screen split into 2 duplicate screens, one on top of the other. How do i make that go away?

after plugging my ipod into my mac mini, my screen split into 2 duplicate screens, one on top of the other. How do i make that go away?

I am not sure about everything, but there is something that may fix some of your problems. Go to System Preferences, and choose the "Universal Access" preference pane. In Universal Access, turn off VoiceOver, Zoom (seeing tab), Sticky Keys, Slow Keys (Keyboard tab), and Mouse Keys (Mouse tab). Make sure the "Enable access for assistive devices" checkbox, which is at the bottom of the preference pane. From there, look at other options and see if they are things you want turned off, or changed from how they are set. If you don't know what different options do, click on the help icon at the bottom left corner of the window. And if you are still baffled, ask here and someone will tell you what it does.
If you use any of the universal access options or think they could be useful, feel free to leave them on.
Also, go to the Keyboard and Mouse preference pane, choose the Keyboard Shortcuts tab, and make sure there are no strange keyboard shortcuts set that may interfere with the keys you are having issues with.
Did you install any new software before this started happening, and if so, how many days before it started happening?
Let us know if these tips get you anywhere.

Whenever I receive a call on one iPhone, it also rings on the other iphone. How do i make this stop?

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