Whenever i tried to watch a movie, it kept freezing at the same spots
Whenever i tried to watch a movie, it kept freezing at the same spots. When the movie resumed, it skipped about 2 minutes every time it froze. The movie kept freezing every three minutes and i wasn't able to enjoy the movie, let alone get 10 minutes into it. I want to see if i could get some kind of refund because i didn't pay $20 for nothing. What should I do?
Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing, Wall Paper, Sound etc will be reset
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SharmFarm wrote:
Good ev Ning Mario49 firstly I would like to say a great thank you for your attention to trying to help me,,,,, i have looked at the links and will try everything stated first thing…
Hi Mario,,,,
I tried everything in your reply,,, thank you again,, I had done that once before and all was working great,,
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Still just a bunch of lines, maybe 5 or 6 so small writing,, I personally can not read what it is telling me, someone said it reads, incorrect shutdown,,,????????
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I tried renting a movie last night but was unable to. Tonight I was able to rent the same movie & have been watching it but now it is frozen on my TV. I can rewind it but it continues to freeze in the same place. I cannot forward it at all. Thank you in advance for any help.
I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport -
I rented a movie from iTunes and it freezes at the same spot every time.
Help!
Try to reboot your computer. If that doesn't work, try deleting the movie and redownloading it (assuming no other AppleID is associated with your computer).
If neither of those work, try contacting the iTunes store. -
Does anyone know what can be done with a rented movie that freezes up at the same spot everytime? I tried to go forward and it wont let me and when I play it back it just freezes at the same spot again when it plays forward
Hello sara199417,
I would recommend reporting the issue to the folks in our iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
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You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
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