Whenever I try to enter the "apps" section of Itunes it crashes

Whenever I try to enter the "apps" section of Itunes it crashes. I cant figure out why, but it started after the update.
Tried to restore the phone and reinstall Itunes. Sitting on Windows 8 and an Iphone 4s. Every other page works fine.
I've seen posts about "Store" not working as it should but that is not the problem for me, just the "apps" section of Itunes.
Any kinda help is appreciated.

Should probably add to say that it's when I've connected my phone and using iTunes.

Similar Messages

  • Connection failed whenever I try to access the App Store

    Whenever I try to access the App Store from my iMac, after a second or two I just get 'Connection failed.'
    It isn't my password or login as I am able to access this perfectly from my iPad and iPhone.
    What I have tried:
    Different connections (ethernet/wireless)
    Connecting to iTunes first (this works fine), then going into the App Store and trying it again
    Deleting ~/Library/Preferences/com.apple.appstore.plist, ~/Library/Preferences/com.apple.storeagent.plist, ~/Library/Caches/com.apple.appstore/Cache.db
    pretty much everything on "connection failed" mac app store
    I am using Mavericks 10.9 if that is any help.
    Thanks

    To give some more information:
    In the console app I had a look at some of the messages I am getting when I try to access the app store. I get 20-odd lines of:
    02/08/2014 12:29:40.000 kernel[0]: Sandbox: App Store(1017) deny file-write-data /private/var/db/mds/system/mds.lock
    Anyone know what this means? Obviously I am being denied access to something! I have only had this Mac for a few days and don't profess to be that knowledgable about them at all so any info is appreciated.
    Thanks

  • I just recently downloaded iTunes and whenever I try to access the store It says "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80096004)

    I just recently downloaded iTunes and whenever I try to access the store It says "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80096004). I have windows xp and it's running on service pack 2. I have downloaded and redownloaded iTunes many times. I'm getting very frustrated!  Please help!

    I have the same error for Windows Vista.  I read all the community posts and followed the suggested fixes including numerous uninstalls and installs, clearing cache, choosing various SSL TL options, turning off all spyware and nothing has worked.  My internet works fine for all my other programs so not sure what is going on with Itunes.  I will not buy anymore products through
    Apple Itunes.

  • I recently just downloaded dead trigger 2 but now whenever I enter the app about 5secs later it crashes and puts me back at the main screen. Any help would be appreciated and this is happening on an ipad 2 and I have plenty of gigabyte space

    I just downloaded dead trigger 2 and every time I enter the app it crashes 5 secs in. If you guys know a way to stop the crashing please tell. Any help is appreciated

    I'm not able to follow the program flow from your post. Please create a small standalone program that exhibits the problem and post that back here.
    Your assumption re a NPE is correct, that's the only way they're generated.
    There are no "canned" methods to resolve NPEs. The best solution is to put System.out.println statements for all of the involved objects and variables immediately preceeding the error line (in this case, 110) and something will show null. Usually that's enough info to backtrace to the real cause.

  • I have updated to a new windows computer, and after transfering itunes library via iphone, the app section of itunes is locked and I cannot access it. How can I fix this?

    I have updated to a new windows 7 computer, and after transfering my itunes library via iphone, itunes has locked me out of the app section of my phone. I can not add or remove apps using itunes. Is there a way to fix this? I have authorized, deauthorized, restarted, rebooted, and reset both my computer and iphone. Anyone got any ideas?? Thank you!

    The safest way to do this would be to copy your itunes library to an external drive. For the purposes of this excersize the new Laptop would be the external drive 
    Here is the support article
    http://support.apple.com/kb/ht1751
    Then you could erase the iPhone and resync it without losing any content.
    If this option is not open to you then this article contains ways to get your content off your iPod
    https://discussions.apple.com/docs/DOC-3991

  • Why does my iphone 3gs always load newstand when i try to enter the app store

    When i try to get into the APP store my phone always loads newstand so I cant get the apps i want,anybody got any ideas which would help

    Hi DashyEdge,
    When you say you "changed my apple id", does that mean you renamed it to your new email address?
    See "How to change the name you use for your Apple ID"
    That is what you want to do so you still only have one Apple ID and it now has the new name and email.
    It sounds like you may have created a new Apple ID instead and started purchasing stuff with that.  Just because an old email address expires, doesn't mean the Apple ID it is based on goes away.  Apple IDs can't be deleted.  The only way for them to change is to rename them to a new "ID" (name/email).
    It is best to stay with only one Apple ID for purchases.  As you are seeing, Apps need to be updated with the ID they were purchased with. If you don't have many purchases with your new Apple ID, you might want to rename it to something else so you can rename your old ID to this new name (email).  Then stick with your old, but renamed ID.
    You don't remember the password for your old Apple ID?  Can you access your old Apple ID using the security questions instead of the email verification?
    See also http://www.apple.com/support/appleid/
    ivan

  • IMovie on iOS 8 crashes whenever I try to export the video project to iTunes

    I need to transfer several iMovie projects from iPad to iMac to free lots of disk space.
    But whenever I atempt to export an iMovie project to iTunes, the iMovie iOS app crashes.
    Is there any other way how to transfer the project file?

    I'm sorry, but it still doesn't work. I deleted all Apple software off my computer and redownleaded the latest version of iTunes, but when I tried to sign in I still got this error:
    Source
    iTunes
    Summary
    Stopped working
    Date
    1/11/2012 4:15 PM
    Status
    Report sent
    Description
    Faulting Application Path:          C:\Program Files (x86)\iTunes\iTunes.exe
    Problem signature
    Problem Event Name:          BEX
    Application Name:          iTunes.exe
    Application Version:          10.5.2.11
    Application Timestamp:          4ee0844d
    Fault Module Name:          MSVCR80.dll
    Fault Module Version:          8.0.50727.6195
    Fault Module Timestamp:          4dcddbf3
    Exception Offset:          00026b72
    Exception Code:          c000000d
    Exception Data:          00000000
    OS Version:          6.1.7601.2.1.0.768.3
    Locale ID:          1033
    Additional Information 1:          efd8
    Additional Information 2:          efd88cbfd00a9ce0b0d647b39da62ec8
    Additional Information 3:          8aaa
    Additional Information 4:          8aaa4df80c1c69cc54d9f7ecd1699852
    Extra information about the problem
    Bucket ID:          2632024235
    Any suggestions?

  • So recently, the iOS 7.1.1 firmware came out, and i tried upgrading, but now my ipod 5 is stuck in the "connect to itunes" stage and everytime i try upgrading, near the 11 minute mark, itunes would crash, any help?

    iPod 5
    7.1 upgrading to 7.1.1
    Itunes crashes near the 11 minute mark.

    Temporarily disable any security software on the computer.
    Try restoring/upgrading on a different computer.

  • Whenever I try to download an app [from the app store on the computer], a popup message appears saying 'A server with the specified hostname could not be found'. What could I do to resolve this?

    Whenever I try to download an app [from the app store on the computer], a popup message appears saying 'A server with the specified hostname could not be found'. What could I do to resolve this? I am using a MacBook Pro laptop. There is around 250 gb of free space. Please help

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then try to update. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.
    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • Whenever I try to open an app on my Mac it just bounces on my dock and then settles. At first it bounced the disappeared, and then I had to reinstall it, but now it just bounces. Any help?

    Whenever I try to open an app on my Mac it just bounces on my dock and then settles. At first it bounced the disappeared, and then I had to reinstall it, but now it just bounces. Any help?

    Try one or more of the following:
    > Restart Your Computer
    > Uninstall and Reinstall iTunes
    > Reset iPod (nothing will get deleted)
    > Look in My Computer (Windows 98, XP) OR Computer (Windows Vista or 7) and see if your iPod is in there.
    In some cases (and this happened to me before) plug your iPod in and out your computer a few times. It should get it going. If not, then I strongly recommend starting your computer.

  • While updating my apps, I lost my wi-fi connection.  I have since tried to update the apps several times...but none of them are updating.  Each time I try to update the apps, I enter my password, but then nothing happens.  Thank you - Chris

    While updating my apps, I lost my wi-fi connection.  I have since tried to update the apps several times...but none of them are updating.  Each time I try to update the apps, I enter my password, but then nothing happens.  Thank you - Chris

    Hold the power button and the home button down until the screen goes black and the apple logo appears. This will do a reset and you should be able to update your apps then.

  • TS1424 Whenever I try to update an app or download a new one I get an error message stating "unable to connect to iTunes"....I have reset my iPad and router but still get the error message

    Whenever I try to update any apps or download a new one I get the following error message "unable to connect to iTunes". I have reset my iPad and router and also done the same with my iPod but get the same issue.....need some support please?

    There are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works, but it probably won't until Apple's fixed it

  • The App store application crashes whenever I try to open the application. What can I do?

    The App store application crashes whenever I try to open the application. What can I do?

    - Try restoring the iPod from backup
    - Next restore to factory defaults/new iPod.

  • Whenever I try to download an app, the IPAD stays WAITING

    whenever I try to download an app, the IPAD stays WAITING

    I turned off and restart the IPAD.....The IPAD said that it was imposible to buy these three apps and invited me to try latter...I try again only one, and it woked fine...thank you......

  • HT4314 Whenever I try to load the Gamcenter App on my 4th Gen iPod Touch, it just says Loading... And nothing happens. It is very annoying because for pretty much every game I try to play it requires Gamecenter, and it pops up and I just can't play the ga

    WHenever I try to load the Gamecenter App on my iPod it just says Loading... and nothing ever happens. I can't log into my Gamecenter account, to play games and it is extremely annoying. Over 90% of the games on my iPod require Gamecenter and I can't play them because when I click cancel on the Gamecenter pop-ups nothing happens. Please help me!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

Maybe you are looking for

  • Is it possible to use 2 external monitors?

    Hi, My name is Joe Chaplow, and I am new to the forum. Hello all. I want to set my Macbook Pro 15inch Mid 2009 model (2.8ghz with 512 dedicated vid ram and 256 for power saver mode) up so that I use two external monitors. I want to mirror the desktop

  • Truly required keys in launchd plist file

    I am trying to get a launchd plist to work and run all the time. I want it to shut down my Mail.app on a certain day of the week (when I am not there). Of course, I want another one to turn it on when I get in the next day. The only plist keys that a

  • I bought my iphone4 in singapore. Can i used it in the philippines with my globe postpaid plan?

    I bought my iphone4 in singapore. Can i used it in the philippines with my globe postpaid plan?

  • Problems with bridge

    I just bought the creative cloud and have a brand new mac that has no previous versions of any program.  Went to open up bridge and it says operation can not be completed and then went to photoshop to open it from there..photoshop opened but not brid

  • Import Metadata for Composite Form

    Hi, using Smart View for Office Ver 11.1.2.1 i've downloaded a composite form ( that contains 3 simple form and the composite itself) from one (Development) environment on an excel file. Now i'd wish to use the same  excel on a different (Test) envir