Whenever I try to open After Effects I get the message "You can't use this version of the application "Adobe After Effects CC" with this version of OS X?
All of my other programs will open in Creative Cloud but whenever I try After Effects I get that error messaged. I have everything updated and I have tried uninstalling and installing again but I still get the same error message.
Your AE is not up to date. 12.0 will not work on OSX 10.9.3
Mavericks broke some things.
You need the latest update to CC which is 12.2.1.5 (although they're releasing another update later this month).
Although, technically you don't need the latest update as the 12.0.1 update made AE work with Mavericks
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When I try to open iPhoto (9.2.1) it says 'You can't use this version of the application iPhoto with this version of OS X. All my photos are on there. Please help. Thank you.
Did you upgrade to a new MacOS X version? Then you need to update iPhoto as well.
Only iPhoto 9.6 is compatible with MacOS X 10.10 Yosemite. Update from the Mac App Store.
Backup your iPhoto library, if you do not have a current backup.
Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
Check the "Updates" tab of the App Store for an iPhoto update and run the update.
When you laugh iPhoto after the update, it will warn you, that the library needs upgrading, That may take a while.
Just in case that you see a warning, that the update is not possible because of an error message: "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
Uninstall iPhoto by deleting it from the Applications folder, but do not empty the Trash, so you can put iPhoto back, if need be.
Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
Open the main page "Featured" of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/ -
after migration to a new macbook i cannot open photoshop. I get error message "you can't open this application "adobe photoshop cs" because powerpc applications are no longer supported"
You cannot run Photoshop CS on a new Intel-based Mac running OS X Mavericks. CS is far too old.
You'll have to buy Photoshop CS6 or Photoshop Elements 12. Or subscribe to CC. -
I had downloaded and installed one of those automatic Windows update and now whenever I try to open my Firefox I get an error message, "Platform version 6.0.2 is not compatible with minVersion >6.0.1 maxVersion <6.0.1
If you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]] -
After just installing OS10 Yosemite v10.10.1, I try to open Photoshop CS5 and get a message saying 'To open "CS5ServiceManager", you need to install the legacy Java SE 6 runtime.' I updated to Java 8 update 25 and I still get the same message when I try to open CS5. What do I need to do in order to open and use Photoshop CS5 using Yosemite? Thank you for your help
Here it is: Apple Java 2014-001.
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when i try to open the iPhoto app, i getting a message "you can't open the application because it is not supported on this type of mac"
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always. -
Having installed Aperture, iPhoto won't open. When I try it fails with the message "You can't open the iPhoto.app because it may be damaged or incomplete. Any help please?
OK, fixed it. Found that iPhoto is now BACK in the App store.
Found iPhoto app in Finder and dragged it to Trash.
Downloaded iPhoto from App store and all now back working again.
Didnt expect to find iPhoto in App store as last time I looked it wasn't available.
Nige -
I uploaded an rtf (word) document to icloud, but when I try to open in Pages, I get a message that it does not support rtf format. What is going on?
Supported file formats for iOS Pages
Import:
Pages ’09 for Mac
Microsoft Word - Office Open XML (.docx) and Office 97 or later (.doc)
Plain Text files (.txt)
Export:
Pages ’09 for Mac
Microsoft Word (.doc)
PDF
As you can see - .rtf is not supported. -
when i try to open logic x i get a message sayingLogic Pro X unexpectedly quit while trying to use the Audio Unit “Kontakt 4” by “Native Instruments”. This plug-in may require an update. how can i fix that?
Update the plugin or delete it.
Kontakt 4 is a 32 bit plugin, it won't run in Logic Pro X
You need Kontakt 5 -
why do i get this this message whenever i try to purchase or update i get a message saying contact itunes support
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I'm trying to install CS2 on a mac OS X version 10.9.4. When I try to open the installer file I get a message "You can't open the application Adobe Installer because PowerPC applications are no longer supported. Does anyone know what I should do?
It means what it says - it's not compatible with modern Macs. You need to buy a current version.
Mylenium -
I am trying to install Final cut pro 5 studio V1.0.1 (2005) on OS X lion. I get a message "You can't open the application final cut studio.mpkg because power pc application are no longer supported. My computer is New. Is their a link I can go to get tech support?
You won't find any help at tech support ... other than telling you the facts: Intel processor Macs require FCP 5.1 or higher. FCP 5.0 and earlier were written for PowerPC processor Macs, long before Apple switched to using Intel processors.
And then there's the issue of the OS. OS 7 will allow FCP 7 (and sometimes even FCP 6) to work OK, but versions earlier than that have spotty operation on Lion.
Here's a brief history of full FCP versions and recommended OS compatibility:
* = requires PPC ** = works with both PPC and Intel *** = require Intel
FCP 1.0* OS 9
FCP 2.0* OS 9
FCP 3.0* OS 9, OS 10.1, OS 10.2
FCP 4.0* OS 10.2, 10.3
FCP 4.5* OS 10.3
FCP 5.0* OS 10.3 (OS 10.4?)
FCP 5.1** OS 10.4, 10.5
FCP 6.0** OS 10.4, 10.5, 10.6 (OS 10.7?)
FCP 7.0*** OS 10.6, OS 10.7
FCP-X*** OS 10.6, OS 10.7
Essentially, you have a newer Intel processor Mac with a new OS and very old, incompatible software. You might be able to find a used version of Final Cut Studio 3 on sites like ebay or craigslist as it is no longer offered by Apple as an upgrade.
Alternatively, you could purchase and download FCP-X, but it is an entirely different application, sharing virtually nothing with previous versions of FCP.
-DH -
What can I do?
I try to install i cloud on my new HP desk top and i get the message"you can't sign in because of a server error"I also have the same problem. I've tried all fixes listed in other forums and nothing works. Running windows Vista 32 bit. Any working solutions yet? Tried every solution listed for the cmd prompt. Turned off antivirus and spyware. Rebooting about 100 times. Nothing works.
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When I try to sign into iCloud from Windows PC I get the message "You can't sign in because of a server error." When I check the iCloud status, all is Green. What is the fix?
Hi spillgar,
If you are having issues signing in to iCloud from your Windows machine, you may find the following articles helpful:
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
iCloud: If you can’t sign in to iCloud.com
http://support.apple.com/kb/ph2611
Regards,
- Brenden -
I get the message "You can't open the application iPhoto because it may be damaged or incomplete." This is a currently support iPhoto'11. Purchased and installed prior to OS X Lion upgrade. Was working, and now it is not. What might have happened? I saw that Apple updated iPhoto in the App Store, but that is not where I purchased this. I tried Software Update, but it said all the software was up to date.
Suggestions?GrandmaGG wrote:
I get the message "You can't open the application iPhoto because it may be damaged or incomplete." This is a currently support iPhoto'11. Purchased and installed prior to OS X Lion upgrade. Was working, and now it is not. What might have happened? I saw that Apple updated iPhoto in the App Store, but that is not where I purchased this. I tried Software Update, but it said all the software was up to date.
Suggestions?
Do you have iLife '11 Discs or did you download it from the App Store?
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