Whenever i try to open ff, popup says another ff is already open, but it's not

i tried to fix the back button issue by renaming the profile folder( or whatever you call it). when i tried to restart ff, a pop up said i already had ff open, and i could not have two open. but it was not already open. now it is totally impossible to open ff at all.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

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I uninstalled and reinstalled and tried to restore my old profile, but I can't open Firefox, it says another copy is already open. How do I fix that?

I followed the steps to backup my profile and saved the file on my desktop. I uninstalled Firefox and reinstalled it. I tried to restore my profile by copying it to the "new profile" but it didn't work, my bookmarks etc did not come back. When I looked in the new profile my old one was there as a folder so I moved it out to the Profiles section. I now had 2 profiles. I deleted the new profile using the Profile manager, thinking the old one that was left would just take over. I then tried to open Firefox but it says
Close Firefox
A copy of Firefox is already open. Only one copy of Firefox can be open at a time.
Where is this other copy? How do I close it?
Thank you.

Did you check the File > Work Offline setting?
Press F10 or press and hold the Alt key down to bring up the "Menu Bar" temporarily.
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* [[Server not found]]
* [[Firewalls]]

When I click to open firefox it says that "firefox is already running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system" and I've tried to shut down and restart my computer but it keeps

when i click to open firefox it says that "firefox is already running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." and I've tried to shut down and restart my computer but it keeps showing the same message. I've even uninstalled Firefox and then reinstalled in the hopes that the problem would be solved but it this message is still popping up. What can I do to solve this problem?
== This happened ==
Just once or twice
== I was on facebook trying to upload pictures yesterday. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; InfoPath.1)

Do you have a profile lock file in your profile folder? If so, delete it and see if TB runs properly:
http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file

I can not put the updated IOS 7 because my ipod says my ipod is already updated, but it is not.

I can not put the updated IOS 7 because my ipod says my ipod is already updated, but it is not.

WHAT GENERATION IS YOUR IPOD? IF IT IS THE FOURTH GENERATION U WONT BE ABLE TO BECAUSE IOS7 IS ONLY AVAILABLE FOR IPOD TOUCH 5TH GENERATION.

I can not open itunes. it says another device has itunes open.

downloaded itunes 10.5 but I can not open because it says itunes is running on another device. what do I do, I want to sync my new iphone and can not even open my library.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99623)

ITunes says my computer is already authorized, but it's not

I noticed that iTunes wasn't updating my purchases on my MBP so checked and it's not listed as an authorized computer in my iTunes account. But when I click "Authorize Computer" it's telling me it's already authorized. You can see from the screenshots that nnone of the the 3 computers listed are MacBook Pros. It's an old MBP running 10.6.8, don't know if that has any bearing. Anyone have any ideas?

Have a look here > http://support.apple.com/kb/TS1389
( can't See your Screen shots )

Firefox says i have java already ..but java is not showing on my control panel what can i do to download the java

How can you help me clear this problem with Java, my system is windows 7

Java or JavaScript ?
To avoid confusion: http://kb.mozillazine.org/JavaScript_is_not_Java
Your above posted More system details list doesn't show the Java plugin.
*https://support.mozilla.com/kb/Using+the+Java+plugin+with+Firefox
*http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)

I bought a film on iTunes and whenever I try and play it it says "your computer is not authorised to play this" and so i type my password in and it says "your computer is already authorised" and then doesn't play the film. Can anyone help?

I bought a film on iTunes and whenever I try and play it it says "your computer is not authorised to play this" and so I type my password in and it says "your computer is already authorised" and then doesn't play the film. Can anyone help?

ah this is a simple fix. open itunes go to store on the top menu bar and click store. scroll down and click
"Authorize this computer" fill in the info requested and there u have it.

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working.

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working. Any ideas?

You need to install Office on the computer from the installer DVD or disc image you purchased.

I downloaded TunesGoWatch by Wondershare. I deleted the app. Every time I turn on my computer I get a popup saying "TunesGoWatch" can't be opened because the identity of the developer cannot be confirmed. I deleted the app, how do I stop this popup?

I downloaded TunesGoWatch by Wondershare. I deleted the app. Every time I turn on my computer I get a popup saying "TunesGoWatch can't be opened because the identity of the developer cannot be confirmed." I deleted the app, how do I stop this popup? Your help is truly appreciated

First:
 (Apple menu) > System Preferences > Users & Groups > select your account > Login Items.
Determine if that program appears in that list. If it does, select it and then remove it from Login Items with the "–" (minus) button.
Next:
Select the entire line that follows (triple-click to select it), then control-click, and from the contextual menu that appears, select Services > Open:
/Library/StartupItems/
If the program or an alias to it appears in that folder, drag it to the Trash.
Next:
When you log out or shut down your Mac, de-select the checkbox that begins with the words "Reopen windows... "

Whenever i try and download itunes it says it cannot read from specified device, what can I do?

Whenever I try to download itunes it says it cannot read from specified device, what do I do?

Honestly, these are WAGs but they're all that I can think of.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

I recently saved a draft email using mail, but now whenever I try to reopen it, it says loading but will not load. All my other drafts load fine except for this one. Is there a way to access the draft outside of mail?

I recently saved a draft email using mail, but now whenever I try to reopen it, it says loading but will not load. All my other drafts load fine except for this one. Is there a way to access the draft outside of mail?

Create a new profile as a test to check if your current profile is causing the problems. <br>
See '''Creating a profile''':
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem <br>
'''Profile Backup and Restore'''
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Hi In India whenever i try to make calls it says call failed, it is happening since last three days dont know what to do , please anyone help..

Hi In India whenever i try to make calls it says call failed, it is happening since last three days dont know what to do , please anyone help..Its urgent as I am unable to make calls...

Sir thanx for your reply, I contacted the Mobile Carrier and they say everything is fine at their end and even the sim card works fine in other mobile, but not in my iphone 4

TS1702 When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.

When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.

What you are getting is the AppleID (AppleID can be an email adress) used at the time of the purchase of this app. It is an identifiant allowing Apple to link your purchase to your account.
If you want to manage associated email, you can go at https://appleid.apple.com but the AppleID could never be modified.
I do not know if in your case, it is just that you no longer use your old email address or that you actually a 2 AppleID. In any case, you will have to remember the password related to the account used for your purchase. If you don't, just use the link above to try to retreive your password.

Help me i cant install itunes on my windows 7 enterprise i try installing 32bit and it says that i need the 64bit but then in need the 32bit to use the 64bit please help!!!!

help me i cant install itunes on my windows 7 enterprise i try installing 32bit and it says that i need the 64bit but then in need the 32bit to use the 64bit please help

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
-Griff W.

Whenever i try to open ff, popup says another ff is already open, but it's not

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