Whenever I try to open Firefox to any website, or open a new tab, I get a blank tab that will not redirect to a website entered in the URL bar. Help?

Question

I am on an HP pavilion running Windows7, and for the past couple of days, whenever I try to open the FireFox browser, or a new tab, all I get is a blank screen. The URL bar is empty, and gives the prompt: type an address. When I try to type in the address, and hit either the enter button, or the go button on the browser, I get a spinning circle, and then no response.

Answer 1

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
'''Note''': ''This will cause you to lose any Extensions and some Preferences.''
*Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.