Whenever I try to redeem my gift card it tells me it was not activated properly, what do i do??

i bought an app store card for $25 and when i tried to put it in itunes it told me it was not redeemed properly. the activation from the cashier was successful but this keeps happening. please help, thank you.

To Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact
Note:  iTunes Gift Cards are only Valid in Country of Issue.

Similar Messages

  • I have redeemed a gift card and says the code was not properly activated what do i do?

    i have redeemed a gift ccard and it said the card was not activated properly what do i do

    Are you able to take the card back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • TS1424 my i tunes gift card won't activate.Keeps saying not activated properly.Frustated and wasted money!

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    I'm having the same problem? Did you get help with resolving the issue?

  • HT201209 I keep getting an error code (5002) when I try to redeem my gift card.

    I keep getting an error code (5002) when I try to redeem my gift card.

    Hi StuNYC,
    Welcome to Apple Support Communities.
    It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that  cause an alert like that to appear in when starting the Mail app.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
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  • When I try to redeem my gift card it gives me a four digit number??

    When I try to redeem my gift card it gives me a four digit number??

    Maybe here:
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  • When i try to redeem my gift card it says apple I.D. disabled. what do i Do?

    When I try to redeem my gift card it says apple I.D. disabled. What do I do?

    Welcome to the Apple Community.
    When your account becomes disabled, Apple provides the following recommendation:
    "This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
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    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
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  • Itunes gift card message indicates that it was not properly activated. What should I do?

    Itunes gift card message indicates that it was not properly activated. What should I do? I've verified the "gift number" that I input three times already and each submission was ascertained to be correct. What should I do next?

    GM Clay,
    The activation is supposed to be done at the Point Of Sale.  If you know the retailer that sold you the card, take it up with them.  If that doesn't work, contact iTunes Customer Service:
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  • When I try to load my iTunes card it is saying it has not been properly activated.  What do I do?

    When I try to load my iTunes card it is saying it has not been properly activated.  What do I do?

    Are you able to try taking it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • I can't purchase an iTunes email gift card. It says account is not eligible. What should I do?

    When I try to purchase an iTunes gift card sent via email, it says not eligible for this account.  What should I do?

    Are you both in the same country?  You can only gift to someone in the same country as you who uses the same country's iTunes store.

  • How can I redeem anitunes gift card when the redemption code was partially scratched off when removing label?

    Can I use the gift card number somewhere to still redeem the itunes gift card?

    If this page doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • I tried redeeming my itunes gift card and it says it hasnt been activated properly??

    Hi
    Please help me find a way of doing this.

    If this does not help
    iTunes Store: Invalid, inactive, or illegible codes       
    Then contact iTunes by:
    Contact iTunes

  • I recently got a 25$ iTunes card that my mother bought for me. It was not activated properly and because I already removed the silver protective stuff for the code, they say it was not refundable. Is there some way I can get it activated over this site?

    I need your help, I don't want to go back out and get another 25$ card..

    iTunes Customer Service Contact
    http://www.apple.com/support/itunes/contact.html

  • I got an itunes card and it says it wasn't activated properly what do i do

    I entered the code and it says it wasnt activated properly what do i do

    Try Here  >  http://support.apple.com/kb/TS1292
    If no joy...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How do I redeem a gift card has not been properly activated?

    I recieved a 100 dollar app store gift card when I bought my mac for college. when I tried to redeem the card it said that it hadnt been "properly activated". I typed it in at least three times, double checking the letters, then I used the camera to get the code and the same message kept coming up. I'm not sure how to "properly activate" my card.

    Typically if the card was not activated properly you would want to check with the merchant. Since in this case you received it from Apple, you would want to contact Apple Support. http://www.apple.com/support/contact

  • I redeemed a gift card, the amount shows up in the top right corner but when I try to purchase music it goes to the account that I have loaded. How do I use the gift card?

    I redeemed a gift card, the amount shows up in the top right corner of my account but when I try to purchase music it goes to the account that I have loaded previously. How do I use the gift card?

    If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
    If you go beyond the credit from a gift card the balance will be billed to your credit card account.

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