Whenever i try to switch on my iPod it just gives me a message to go to ipod support and nothing else

whenever i try to switch on my iPod it just gives me a message to go to ipod support and nothing else

First, try doing a reset (to restart the iPod)
http://support.apple.com/kb/ht1320
If that just goes back to the error message, try putting the iPod into Disk Mode
http://support.apple.com/kb/HT1363
If that works, connect it to the Mac and run iTunes.  iTunes may say something about "recovery" and prompt you to do a Restore on the iPod.  That could mean the iPod's storage has some type of data corruption, and needs to be erased, and its software reinstalled.
Unfortunately, (if the iPod does not go into Disk Mode) the most likely cause for this on a "classic" iPod that uses a hard drive for storage, is a faulty hard drive. 

Similar Messages

Maybe you are looking for