Whenever I try to sync my ipad or connect to the itunes store on my computer I keep getting this : "We could not complete your Itunes Store request. An unknown error occurred (-9808). There was an error in the itunes store. please try again later"
this also happens when i try to logon to the apple store on my itunes on the computer.
In the course of your troubleshooting to date, have you worked through the following document?
iTunes Store: "An unknown error occured (-9808)"
Similar Messages
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When I try to upgrade to Mountain Lion OS form Lion OS, after I select the "Buy App" option I get this "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed" message, what is causing this problem, how can I find a solution, is someone else having this problem?
The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Reminder: create full backup before you upgrade OS
Hope it helps. -
Does anyone have a solution to this problem, I can access my library.
I get the error
we could not complete your itunes store request unknown error occurred 50
I use Win 7 ultimate with a fresh install of itunes. My Win 7 has never had a installation of itunes before.
I have tried disabling my firewall, but nothing changes. -
can anybody help? Cannot connect on my Mac or pc
I'm getting the same messages. I'm wondering if there is something happening within the iTunes Store itself.
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I was using the program yesterday. I am just learning the program. I learned to download pictures by opening I-Photo and directing the edit process to Elements Editor. Then I stored the pictures in a album in Organizer. This morning when I turned the program on, I received the message above.
Oh, dear.
If you use PSE as your external editor for iphoto, you need to save the images back to iphoto by using Save, not Save As and not changing anything like the name or format that would bring up the Save As window. (You may need to adjust the editor prefs>saving files>on first save to save over existing.)
OR you can export the photos from iphoto to the desktop, use file>open in the editor and then change whatever you want and either import the saved image to the organizer or import it back to iphoto as a new file. What you are doing is extremely risky, particularly to the iphoto library which you may easily damage by your workflow.
I would start the organizer holding down the shift key, then create a new catalog and switch to the new one. Then try opening the editor without opening an image and see if you get any farther.
PSE and iphoto are not designed to be used as you've been doing. You are trying to write to the iphoto library from outside iphoto, which is the fastest known way to corrupt the library and lose all your photos. -
After downloading a film rental in itunes, and when pressing Play following message comes up: We could not complete your Itunes Store request, -42110 an unknown error occured
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
When I try to use the refine edge command I get this message could not complete the refine edge comm
when I try to use the refine edge command I get this message could not complete the refine edge command because of programe error
Quit the editor, then restart it while holding ctrl+alt+shift (command+option+shift on a mac). Keep the keys down till you see a window asking if you want to delete the settings file. You do.
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When I try to paste an CCI file into a PSD, I get this message… Could not complete the Paste command because the ICC profile is invalid.
I need the layer to be an editable smart object! What's the solution?
RonI received the file from my client. However, last week I had no trouble pasting the same file into a PSD file, as a smart object.
The color file is a label mechanical, which I place into a PSD file of the product. These are used for print ads and web graphics. The color is very critical and has worked really well for the last 4 years.
I have used the default color settings in Creative Suite and its been working fine. They are in synch and, I have no idea how to re-assign the color profile. I’m a graphic Designer, color correction is not something I would do normally.
Ron -
When I try to use the Smart Brush I keep getting this message "Could not use the Smart Brush tool because it is not a valid Photoshop document". Can someone please help me fix this? It's never done this before until now...
First go to the editor preferences>general and click this button, then restart the editor and try again. If that doesn't do it, more info, like your version of PSE and your operating system:
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hi,when ı work on photoshop suddenly my computer restart but i have saved my project before restart.and when ı want to open my psd , photoshop alert me with this messagge ;Could not complete your request because the file is not compatible this version of photoshop ..ı tried all versions but cold not open again.there was a very ımportant work for two days.can you help me please?
tworules wrote:
…photoshop need a recovery or auto save system.
tworules,
You haven't mentioned the exact version of Photoshop you are running. As the always helpful and knowledgeable JJMack told you, new versions of Photoshop do have auto save and recovery when enabled in your Photoshop Preferences.
However, no auto recovery and/or autosave is a match for a defective machine. As suggested by Mr. Cox, you should do a thorough inspection of all your hardware ASAP. -
I'm trying to use FaceTime on my new iPad but I keep getting this message could not sign in check your network connection.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
I have been trying to view my recent purchases for a month now and I'm finally frustrated. I can download, upload everything fine but I'm always getting the E-mails that I have paid Itunes 2.99 or .99 cents which is fine since three people in my family are using the account but I really want to be able to see my purchase history in the Itunes store. Any idea how to fix this issue. It's happening on multiple PC's as well. They all are running windows 7.
I am getting the error message while connecting my iphone with I-Tunes :-
Error message is "We could not complete your i-tunes store request. An unknown error occured (Ox80092013)
Please helpPPPPPPPPPPPPPPPPPPPPPPPPP -
Hi everyone. Every time I launch iTunes I get a message "We could not complete your iTunes Store request. An unknown error occurred (4002)." Anyone know what this is or what I need to do to stop it? Any suggestions much appreciated.
GeoffreyRe: An unknown error occurred (4002).
This might solve your problem.... -
Adobe Illustrator CS5 15.0.2 Update
There was an error downloading this update. Please quit and try again later
...along with all the rest of the program updates.
Any help would be very appreciated, thank you!download and install manually, Product updates
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Why am I getting this err -Could not complete the Split Extrusion command because of a program error
To recreate this error, draw 2 simple shapes in Illustrator CS6, copy and paste them together as a Shape layer in Photoshop CS6.
Then go to 3D > New 3D Extrusion from Selected Path. I just accept the defaults.
Then go to 3D > Split Extrusion.
The error is thrown at this point. No matter what I do, I can't get it to work.
I've tried rasterizing the shape, but then I get a different error. When I select 3D > New 3D Extrusion from Selected Layer, I get the error: "Could not complete the New 3D Extruions from Selected Layer command because the path is too complex." This is ridiculous. I can't get the 3D to work at all.
Is Photoshop just this buggy or am I trying to do something that should not be possible? If so, the error message certainly should be more helpful than what I'm seeing.You may have answered my question. I AM using the 64bit version of Illustrator CS6. I had no idea there were bugs in it that affected paths copied and pasted from Illustrator to Photoshop.
A bit more about what I'm trying to accomplish... I'm trying to follow Deke's tutorial (http://www.deke.com/content/dekes-techniques-018-creating-a-3d-pie-chart) which is already difficult since so much has changed between CS5.5 and 6, but then on top of that, I keep getting errors!
So I created the pie chart exactly as he shows and copied and pasted into Photoshop exactly as he does. Before submitting this post, though, I tried drawing just two very simple triangle shapes, copying them both and pasting them into Photoshop as a shape layer. The shapes weren't overlapping, but they were a part of the same shape layer just like the pie chart tutorial.
Thanks for your help. If there is anything else I should try before just giving up because of the 64bit bugs, please let me know.
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