Whenever I try to sync my iPod touch, a window appears and says that my iPod wasn't synced because an unknown error has occured (13019). Help?
Any suggestions on what I can do to fix the problem?
I've also noticed that it started deleting some of the music on my iPod touch, and so everything on it is screwed up.
I don't want to restore it because then I'll lose all the information on my apps. (Is there any way to recover that information along with the apps?) If I do restore it, will there be a chance that the error will occur again, otherwise I would have lost everything for nothing.
By the way, the software version of my iPod is 3.1, it's 2nd gen., and my iTunes version is very far behind from the new version currently available. Could that be part of the problem, too?
Try here:
iTunes: Error 13019 during sync
Not updating the iOS should not effect your problem.
As long as all the apps are in the iTunes library, you will not lose app data by updating the iOS.
Similar Messages
-
I've never ever had this problem before; it's only been the last few days. Every time I try to take music from my library and put it on my iPod, the message always comes up that says, "iPod cannot be synced. An unknown error has occured (13019). What should I do? This has never happened before!
Did you already try to restore your device? Restoring iPod to factory settings
Other solutions for this errror are mentioned here: iTunes: Error 13019 during sync -
i get an error message when i try to sync my ipod that says it cannot sync because an unknown error has occured and then it gives a number like this "(13019) someone please help me!!!
@ Jolly and IIIaass
Nothing like being on the same wave length at the same time. -
My daughter's ipod nano shows up in "devices" when I plug it in...but it disappears. Right away it says it needs to update, but then after extracting the files it comes back and says that it can't be updated because it can't be unmounted. help?!
When in DFU mode and connected to the computer iTunes does not say anything but iTunes will see the iPod and you can restore the iPod via iTunes. When in recovery mode and you connect, iTunes will say it found an iPod in recovery mode.
-
When i try to connect my iphone to itunes it comes up with a message saying "itunes could not connect to this iphone, an unknown error has occured (0xE8000012)
i have recently bought new laptop and downloaded/installed the newest itunes and this has happened.. any ideas?read
Error -50
Delete Storm Video, QuickTime, iTunes, then reinstall iTunes. See also KB TS1583for error -50 -
"The iPod could not be restored.An unknown error has occurred (1418)" Help!
Hope someone can please help me.
iTunes is asking me to restore my iPod, but an error occurs each time. This is the chain of events.
1) I connected my iPod to iTunes and it asked if I wanted to update iPod software. I clicked yes.
2) The iPod then changed from a colour screen to a monochrome screen.
3) I then had problems with my USB Connection/Driver which I have now resolved.
4) My iPod asked me to connect to iTunes and restore.
5) I connect to iTunes and the following message appears
"iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes" So I clicked the restore button.
6) The restore progresses until the following message appears
"The iPod 'iPod' could not be restored. An unknown error has occurred. (1418).
Basically I have read everything I could get my hands on to try and solve but nothing seems to work.
Really looking forward to some solution.
Cheers.
iPod 5th Gen Video (80GB) Windows 2000Have you had a chance to look at this troubleshooting page? It may be of some help: Error 1415, 1417, 1418, or 1428 when restoring or updating an iPod in iTunes 7 or later
-
im going on holiday on saturday and really need some new songs! its an old generation ipod touch, when i put it onto itunes it looks like its syncing and before it finished it come up with this message: the ipod "ipod touch" cannot be synced. an unknown error occured (13019).
please help me!Have you seen this support article yet?
http://support.apple.com/kb/TS2830
See this article for other possible solutions if necessary.
https://discussions.apple.com/thread/2046768?start=0&tstart=0
B-rock -
I recently got a new computer and got rid of my old one. I am trying to put the music from my ipod touch onto my new computer but keep getting a message saying that my ipod is already synced with a library and cannot be synced with more than one. How do I access that library on my new computer and if I can't are their other ways for me to put the music on my ipod into my new computer?
Syncing to a new iTunes library or computer will erase your ipod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your ipod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your iPod for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the ipod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved: http://support.apple.com/kb/HT4946
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device -
ive had this problem for quite a while, itunes wont let me add songs or movies to my iPod. anybody know why? how can it say "UNKNOWN ERROR"? if they dont know what error it is, how did they detect it?
First try here:
iTunes: Error 13019 during sync
Then this previous discussion:
Help Unknown Error 13019 (Updated) -
Hi
I've been able to sync in the past but recently get an unknown error 13019 and the sync is stopped - so new music i've loaded up and other stuff doesn't go across - my ipod classic syncs ok as usual - but my ipod touch has the error.
Please let me have any ideas to fix
thanks
BillHave you seen this support article related to your error message?
http://support.apple.com/kb/TS2830
Or see this older thread with a number of other potential solutions.
https://discussions.apple.com/thread/2046768?start=0&tstart=0
B-rock -
Ipod Cannot Be Synced. An unknown error has occured (13019).
PLEASE HELP!! My ipod will charge in the computer and open up into itunes and everything. but when i go to sync it, it like says completing sync and then that error message pops up. i don't know what to do. I've restarted my ipod and nothing seems to work ):
please help (:Try the suggestions mentioned here: iTunes: Error 13019 during sync
-
hi my ipod sais that its full of "other" and is not able to be restored so i cant update it or buy music please help me pleeeeeeaaaaasseeeeeee! oh and yeah its a 7 day old apple ipod touch 8g please!!1
Have you had a chance to look at this troubleshooting page? It may be of some help: Error 1415, 1417, 1418, or 1428 when restoring or updating an iPod in iTunes 7 or later
-
When trying to download to download Firefox 4, the following message comes up: Downloading/Volumes/Firefox/05weDe.part. could not be saved because of an unknown error. Try saving to a different location. I have a Mac OS X Version 10.4.10. I think I should be able to download Firefox 4. I have Firefox Version 3.6 now.
I am often getting this kind of error, although I believe it's less frequent with Firefox 4 than with the previous version. I do not know a proper solution, but I have noticed this:
* If I simply try to re-download, it will fail again.
* If I clear the list in the download window, I can download the same file without any trouble.
I believe the problem may be related to the antivirus software. The file is downloaded completely, and instead of moving it to the final position Firefox gets confused and deletes it. -
i cant sync my i phone, there was an update and in the middle of the update it came up with an unknown error and now everytime i plug my phone in it comes up with an unknown error (13019), i have uninstalled i tunes and re installed but it hasnt fixed the problem i cant do any updates please help
Here are Apple Steps
http://support.apple.com/kb/TS2830 -
This prevents me from creating a new folder
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extension (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extension+and+themes
Maybe you are looking for
-
ITunes 8.2.1(6) upgrade deleted music content - help!
I recently upgraded to 8.2.1(6), and subsequently had trouble sync'ing my iPod Touch. iTunes would go through the process, and then hand up. I found that a significant amount of my music and videos are GONE after the update. The album folders exist i
-
Free Hard Drive Space on a new MB
I'm about to get a Black MB and was wondering how much of the hard drive is being used with programes and the OS and how much free space can i expect?
-
I purchased a album and only the first part of each song plays, even though the entire length is listed in the file properities. Any Ideas?
-
POSSIBLE BUG on page 0 in 3.1.2 and 3.0
Hi, Could one of the APEX developers have a look into this bug for me? How to replicate it? 1. Create an application with 2 pages and one page zero 2. On page zero create a html region and create a button and select "Create a button in a region posit
-
IPhoto Event Description "Backup"
Is there a way to backup the Event Descriptions I've made in iPhoto to the appropriate folder's Spotlight folder comments? I use a referenced library for a variety of reasons, and each Event is also a folder of the same name, so it would be a nice ba