Whenever I try to sync my ipod touch, it doesn't work.  The computer seems to get hung.  What could be happening?

Whenever I try to sync my ipod touch, it doesn't work.  The computer seems to get hung during the back up stage.  It says it is backing up the ipod but nothing happens, for hours.  I eventually have to interrupt it and give up.

I have the latest itunes.
I tried resetting sync history.
For this section:
If the issue persists, and you know all your contacts, calendars, bookmarks and notes are on your iPhone, iPad, or iPod touch:
Remove all of the contact and calendar information from Outlook.
Select the device in iTunes and click the Info tab.
Scroll down to the Advanced section, and under "Replace information on this iPhone/iPad/iPod touch" make sure Contacts and Calendars are not selected.
Click Apply.
This doesn't seem to make sense for my situation.  I don't sync anything between outlook and my ipod touch. 
I have no other USB devices connected to my computer.
I have no other Windows users on my computer - only me and I am the administrator.  However on my diagnostic, it said this user is not the administrator.  Weird.
So I have tried to follow that you referred me to, but still I haven't got it working yet.  Do you have any further suggestions?

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