Whenever I try to sync my iPod touch, it tells me that an unknown error has occured. (error no. 13019)
I need help! I want to sync up my ipod, but it won't let me. I recently got a new computer and transferred my music through homeshare. Some of my songs from my old computer don't show up in my library on my new computer (which is actually slightly older than the other I was using). Ever since my new computer, I have been having problems with syncing, but it hasn't been this bad. I can't add or delete songs from my iPod anymore. It says the problem is that this computer is not authorized to transfer certain songs, but when I try to authorize my computer, it tells me that this computer is already authorized. The error number that keeps popping up is 13019, if that helps. Thanks!
Have you seen this support article yet?
http://support.apple.com/kb/TS2830
See this article for other possible solutions if necessary.
https://discussions.apple.com/thread/2046768?start=0&tstart=0
B-rock
Similar Messages
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im going on holiday on saturday and really need some new songs! its an old generation ipod touch, when i put it onto itunes it looks like its syncing and before it finished it come up with this message: the ipod "ipod touch" cannot be synced. an unknown error occured (13019).
please help me!Have you seen this support article yet?
http://support.apple.com/kb/TS2830
See this article for other possible solutions if necessary.
https://discussions.apple.com/thread/2046768?start=0&tstart=0
B-rock -
Whenever I try to sync my iPod Touch 5th gen with iTunes I get an error message saying "The iPod "*****" could not be synced because the sync session failed to start". Is there any way I can fix this?
B-rock, thanks for posting the above. I actually have the same issue, running Windows XP and I don't have that backup location, \Application Data\Apple Computer\MobileSync\Backup\. When I go to Documents and Settings\(username)\ there's a AppData folder followed by:\LocalLow\DataMngr\ .
I have the latest update, 5.0.1 and I have the iPod Touch 3rd gen.
I have tried removing itunes and all that is associated with it then reinstalling and keep getting the same message. I've reset my ipod thinking that would help but still, no backup.
In iTunes, Edit, Preference, Device there are no backups.
What am I doing wrong, can you help?
Thank you! -
Whenever I try to sync my ipod touch, it doesn't work. The computer seems to get hung during the back up stage. It says it is backing up the ipod but nothing happens, for hours. I eventually have to interrupt it and give up.
I have the latest itunes.
I tried resetting sync history.
For this section:
If the issue persists, and you know all your contacts, calendars, bookmarks and notes are on your iPhone, iPad, or iPod touch:
Remove all of the contact and calendar information from Outlook.
Select the device in iTunes and click the Info tab.
Scroll down to the Advanced section, and under "Replace information on this iPhone/iPad/iPod touch" make sure Contacts and Calendars are not selected.
Click Apply.
This doesn't seem to make sense for my situation. I don't sync anything between outlook and my ipod touch.
I have no other USB devices connected to my computer.
I have no other Windows users on my computer - only me and I am the administrator. However on my diagnostic, it said this user is not the administrator. Weird.
So I have tried to follow that you referred me to, but still I haven't got it working yet. Do you have any further suggestions? -
When i try to sync my iPod Touch 4th Gen. it gives me an error message #1150. help?
when i try to sync my iPod Touch 4th Gen. it gives me an error message #1150. help?
Try:
iTunes Error 1150 while syncing music...: Apple Support Communities
Then try the previous discussions listed on the right side of this page under the heading More Like This. -
Any suggestions on what I can do to fix the problem?
I've also noticed that it started deleting some of the music on my iPod touch, and so everything on it is screwed up.
I don't want to restore it because then I'll lose all the information on my apps. (Is there any way to recover that information along with the apps?) If I do restore it, will there be a chance that the error will occur again, otherwise I would have lost everything for nothing.
By the way, the software version of my iPod is 3.1, it's 2nd gen., and my iTunes version is very far behind from the new version currently available. Could that be part of the problem, too?Try here:
iTunes: Error 13019 during sync
Not updating the iOS should not effect your problem.
As long as all the apps are in the iTunes library, you will not lose app data by updating the iOS. -
When I turn on itunes it starts to back up on step 2 and then just takes forever showing a candy cane bar thing.
Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert -
Transfered my music & video library from my laptop to my PC. Syncing my ipod classic and my ipad without incident to the PC. But when I try to sync my ipod touch, the only thing that will sync is music that I have purchased on that PC. Any ideas?
where on my computer am I suppose to make the individual picture files and have them to upload on my ipod touch.... I do have a photo library on my computer, but in the photo tab in itunes for the ipod touch and there is nothing checked for syncing, cause when I do check it it always says its going to replace everything i have in my photo library on my ipod touch..... So how am i suppose to have it checked and have it NOT replace pictures on it????
Also I cannot make more photo albums into my ipod touch, it just replaces the one album every time....
I am very frustrated cause I have tried the manuals and the apple support help etc and nothing pertains to my exact issue.....
Please if u could elaberate I would appreciate it alot.....
thank u -
Everytime I try to sync my Ipod touch I et the following message 'cannot be synced An unknown error occured (13019). Can anyone help
Try here:
iTunes: Error 13019 during sync -
what do i do when i try to sync my ipod touch to itunes and it shows me an error message that the sync session failed to start?
Hello brainiac08
Typically that error occurs because of a backup issue. Check out the article below to resolve it.
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Whenever i try to sync my ipod a message keeps coming up saying "1 or more items could not be synced", apparently its error -69. Please help, i've tried rebooting my laptop, installing the latest itunes and turning off the wifi but nothing seems to work.
Are you using security software on your PC? If yes, try to disable the software or check the settings. More info here: http://support.apple.com/kb/TS3125
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Whenever I try to sync my ipod, it'll say that it's syncing and then "waiting for changes to be applied" when it reaches step 5, then it closes and nothing happens. I don't know what to do
Hi, There
What do you mean nothing happends? because after step 5/5 the sync is complete and it should go back to the normal top screen of itunes. Is this what is happning? of is it freezing on step 5?
Message was edited by: Scott\'y -
Every time I try to sync my ipod touch it comes up "Cannot sync error 13019" can you help?error
Every time I try to sync my ipod touch it comes up "Cannot sync error 13019" can anyone help please?
I have the same problem but I still cannot get my itunes to work.
I've downloaded the latest itunes, I've unsynched voice memos, music, apps, movies and everything else. I've restarted itunes and my computer but still I cannot synch my ipod touch, I still get the error 13019. Any other solutions? -
Every time I try to sync my iPod Touch, iTunes freezes?
Well, it's pretty self-explanatory. Every time I try to sync my iPod Touch (5th generation), iTunes freezes. It starts syncing for a few seconds, slows down, stops, then iTunes becomes unresponsive. If I don't force quit it, after a few minutes, iTunes is fine, but my device still hasn't synced. Any solutions/suggestions?
See if this helps: https://discussions.apple.com/thread/4268912?start=0&tstart=0
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whenever i try to update my ipod touch to iOS 5 it downloads and then it say error timed out and to check my connection it is making me really mad and i'm tempted to take it back
i made sure my itunes was up to date
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