Whenever i turn on ipad mail i get a message cannot gt mail the connection to the server failed
when i turn on ipad mail it says cannot get mail the conenction to the server failed
I had connection to my email last night when I went to bed. When I woke up this morning, my "hotmail" account wouldn't connect to the server. My other emails are fine but I cannot get my email to connect to the server. I called microsoft and asked and my email works on my computer but it's the strangest anomaly that my email of all days stops working now. I need it so bad to do work. I've already tried deleting the email and resetting it up twice but I just don't know what to do.
Thanks,
John
Similar Messages
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When I try to connect to the wi-fi net work at my work place on my new iPad 3 I get a message, "unable to join the network". I have verified the password, so I know it is correct. I know the wi-fi works, because I can connect at home. I have already tried the following:
turn wi-fi off and on again
did a hard restart of my iPad
reset network connections back to factory settings
verified wi-fi is working as my computer accesses internet without issue.
verified that my software is up to date.
Does anyone have more suggestions?Couple of suggestions.
First, many companies have a gateway on their networks that block non approved devices. I work in such a place. You might check with an IT guy , and see if they have a block in place.
Second, the message you are getting means that you have not negotiated the security settings. So either the password is wrong ( case sensitive), or, in some cases, they want a network key as opposed to your normal password.
Again, if you can find one, talk to an IT guy and see if he has some suggestions. -
i am getting the error message "cannot communicate with the server" when i try to sign into my apple account on my ipad - any ideas???
Welcome to the Apple Community.
The following article(s) may help you.
Photo Stream ToU's -
When trying to sync my iPad I am getting a message stating that iTunes could not connect to the iPad "iPad " because an error occurred while reading from the device
Hi Centreless,
If you have difficulty with your iPad not being able to connect to iTunes in order to sync, you may want to try the troubleshooting steps in this article -
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for using Apple Support Communities.
Best,
Brett L -
Today, whenever I try to use Firefox I get a message about Problem loading page. Cannot connect to internet, yet I can connect without any problems if I use Internet Explorer.
See https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox
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I recently had to have a migration done on my Mac Desktop. Since then I keep getting this message on my MacBook regarding my calendar: "The server responded with an error." Its been asking me to check my ID and password, which I did not change. What do I do to correct the problem?
That's probably the MobileMe or iCloud password.
Go to System Preferences > Mobile Me (or iCloud). If you're not logged-in, do so. If you are, log out and back in again. -
I tried to transfer back to Mac but message says they are not on iPad. Now they have disappeared from both Mac and iPad. Help!
I tried to transfer back to Mac but message says they are not on iPad. Now they have disappeared from both Mac and iPad. Help!
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HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through. It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed." I Tried everything, rebooting, reset all iPhone, etc. All Apple devices work perfectly expect mine. Please advise
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
I have been emailing pictures from my ipad to my computer and have been going along nicely and now when I went to send 5 pictures to my computer from my ipad I am getting a message that says " cannot send mail The message was rejected by the server" cannot understand why this is happening and have not been able to fix. Now when I try to send pictues even to another email address I am getting the same message.
Help.Email may not be the best way to move pictures.
There are lots of ways of moving files.
A simple and popular way to copy files and share files among your devices.
https://www.dropbox.com/
"Box lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices" Rated the most secure cloud storage by SkyHigh Networks.
https://www.box.com/
Using iTunes to transfer files:
http://support.apple.com/kb/HT4094?viewlocale=en_US&locale=en_US
Files Connect -- "Cloud Storage services like Dropbox, MobileMe iDisk, Google Docs/Picasa, Facebook photos, FTP, SFTP, WebDAV ... AFS (Apple File Shares) SMB (Windows shares) protocols"
https://itunes.apple.com/us/app/files-connect/id404324302?mt=8
Windows File server
http://itunes.apple.com/us/app/filebrowser-access-files-on/id364738545?mt=8
"The kiteworks mobile file sharing solution provides secure creation, viewing, and sharing of enterprise content on smartphones and tablets while providing IT and security teams the administrative controls to manage user privileges and access rights necessary to ensure enterprise security and compliance." " Includes choice of private cloud on-premise."
http://www.accellion.com/solutions/mobile-enablement/mobile-file-sharing
"Dukto is a simple application that allows you to share files between devices connected to the same (wireless) LAN network."
http://www.tidal.it/?page_id=309&lang=en
http://www.msec.it/blog/?page_id=11 -
I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu
Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason -
When I turn my Ipad3 on I get a message that states IPad is disabled.. connect to ITunes. I have done this and nothing happens. What else might I try?
Force iPad into Recovery Mode
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times. -
I got an iPad mini over Christmas and have had no issues setting up/managing my email until yesterday. I've had my Exchange email working for almost a month, and yesterday I stopped getting emails and getting the error: "Cannot Get Mail. The connection to the server failed."
I tried resetting the device (multiple times) and deleting and recreating the Exchange account (multiple times). This is getting annoying because it worked fine up until yesterday. I'm not aware of any updates to the device, or any changes that have occurred since yesterday.Due to a screen issue, I had my iPhone 5 replaced two days ago. I repeated deleted the mail account and kept adding it but this did not make any difference. When I attempted to setup the new phone with my Google (Gmail via exchange active sync) accounts I was receiving this same "Cannot Get Mail" error. From what I was able to gather, this problem should be affecting Gmail accounts set up via Exchange. When originally purchasing the phone I was assisted and directed to set up my Gmail account through Exchange because it had the ability to use "ActiveSync" and push not only mail and calendars, but all of my contacts as well. I found this article regarding the subject.
http://www.pcmag.com/article2/0,2817,2413283,00.asp
What it came down to was having to delete my Gmail via Exchange account and separate it into two different accounts, a regular gmail account for my mail and a CardDAV account for my contacts.
Here is what I did. Google is changing their system and for new registrars Exchange ActiveSync will not work so you will be unable to register your account via Exchange and have your mail, calenders, and contacts all pushed together. I find this change really annoying. If you are having problems accessing your contacts after deleting the mail account, like I was, here is the work around.
To circumvent this issue go to Setting > Mail, Contacts, Calendars > Add Account > Other > Add CardDAV Account: Under server ender google.com, then your email user name and password, then click next to verify the information.
I hope this helps. -
Each time I start iPhone or iPad I get a message: 'Password required/ Enter the password for the CardDAV account'. Can anyone tell me what that is about and how to eliminate.
Also this began happening the same time my Yahoo mail account was hacked which resulted in my mail program (on mini) to fail. It crashes on startup.
ThanksThanks Steve that did it on my iPad. It was the yahoo account. Im beginning to think that Yahoo is dangerous. It was the hacking of my Yahoo mail account that started these problems. My mail account on my mini still does not work. I posted the problem here and got real professional advice but to no avail it still doesnt work and I cant re-install the OS because Im in China and their Great firewall keeps the net too slow.
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I purchased a new iPad 128gb but I get an error message " can not get mail the connection to the server failed"
Can anyone tell me what this means?Hi there Paradise bound,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
-Griff W. -
I previously was able to access my e-mail using my iPad; however, recently, I have been getting a message that I cannot get mail - the connection to the server failed. Any suggestions?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom
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