WHenever I update all apps, apple has me reset SOMETHING on my account. Why does this always happen?
Every time I update my apps, apple forces me to reset a password, or re-enter my credit security number, or just SOMETHING. Is there any way to set a password, give my credit card and just have it stay that for more than one week?
This is also happening to me every week and I guess there is no solution to it as no one has replied to me either.
Shelly
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After the latest update, all my apple products reverted to an old icloud account. As it no longer exists, I cannot get into it to delete it and add the correct id. How can I change this, especially on my Macbook pro? There is no p/w related to it and even though I tried to reset "password" it won't allow as the id does not exist, neither does the email associated with the old id. How do I switch it to a newer id?
It's all rather odd because the old account cannot 'no longer exist' - if you don't have the correct password you won't be able to get into it, but you can't actually delete an iCloud account from the server.
I'm afraid you will need the services of iCloud Support. If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee. -
If I buy Lion in the app store, can I ''reset'' my whole macbook (instead of doing this with the cd that comes with the macbook)?
With ''reset'' I mean, repair because it is from 2007 and so slow. So that all the data and programmes are gone and I can start over with Lion!?You have a choice. You can start by erasing the drive and reinstalling Snow Leopard prior to purchasing and downloading the Lion installer. Or you can purchase and download the installer, save the Lion installer, create a bootable Lion USB flash drive installer, boot from the Lion installer, erase the hard drive, and install Lion. I would suggest the second choice:
Make Your Own Lion Installer
1. After downloading Lion you must first save the Install Mac OS X Lion application. After Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button or quit the installer. You must do this because the installer deletes itself automatically when it finishes installing Lion.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to several hours depending upon the drive size.
3. Locate the saved Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the InstallESD.dmg disc image to the flash drive as follows:
Open Disk Utility.
Select the USB flash drive from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
Drag the InstallESD.dmg disc image file into the Source entry field.
Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable Lion installer that you can use without having to re-download Lion.
To install Lion from scratch:
Install or Reinstall Lion from Scratch
If possible backup your files to an external drive or second internal drive.
Boot From Lion USB Flash Drive:
Restart the computer and after the chime press and hold down the OPTION key until the boot manager appears. Select the icon for the USB flash drive then click on the arrow button below the icon.
Erase the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button. -
It only does this when his account has money yet his account is deleted off both my iPhone and iPad
If apps were downloaded on his ID, only his ID can update them.
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I have restarted my phone numereous times (because there's nothing else you can do to an iPhone) and every time it turns back on it'll have bars for a little while and then say " No SIM installed" or it'll go straight to "No SIM". Why is this happeneing and how can i fix it?
Sounds like your iPhone was hacked/modified/jailbroken to work
with wireless carrier other than the one it was purchased from. The
update has relocked it to the original carrier. Contact the original
carrier to see if they offer unlocking and if you qualify - only the
carrier to which the iPhone is locked can unlock it.
What does it say when you look at Settings=>General=>Carrier?
Be advised that the previous modifications to change from original carrier
to your local Carrier may have rendered the software unable to be updated or
officially unlocked. -
All videos played on my computer (Online/offline) freeze up, why does this happen?
When ever I watch a video online or even any videos I have on my computer they freeze, the sound is still wokring fine, then the video will jump to where the sound is and continue playing. This will happen every 6/7 seconds no matter how I view the videos.
I have tried every player VLC/Quicktime etc and all have the same issue.
I don't have any large programs running just mail,googlecrome etc.
Also my computer isn't full I have 175GB left of memory.
Has any one got any ideas why these videos freeze up?Check there isn't an issue with the directory*:
http://www.macmaps.com/directoryfaq.html
If both Disk Utility Repair Disk (not Repair Permissions), and Alsoft Disk Warrior are clear, maybe you don't have a compatible version of Flash or other video software with your operating system. -
Whenever I click on a song or video in my library and I try to play it, and exclamation point immediately pops up and it tells me that my song or video's origional file cannot be located. It has happened to over 100 of my songs and I would like to know what is happening and what I can do to fix it. Let me know. Thanks!
The usual explanation for this is that:
1. You have changed the iTunes preferences so that when importing a song the file is not copied into the iTunes media library - doing so is the default.
2. You have subsequently moved the original file, which iTunes has been using to play your song, and so of course it's lost contact with it.
If 1. is not the case, then the files in the iTunes Library (by default, in (user)/Music/iTunes/iTunes Music) may have been moved, deleted or become corrupted. You should check in that library, but don't start moving files in there about. If this is the case you should delete the songs in the iTunes Music list, not in the Finder, and re-import. -
Was my question submitted?
Welcome to the Apple Community.
I've seen it mentioned that the password should contain at least 8 alpha and numerical characters and that at least one should be a capital letter. Have you tried that. -
Since the previous version of iTunes and including the new one I just installed (11.3) doe not work as expected, or as it used to. When I check for my installed Apps, and there are more than one app to update, I click the option in the bottom right that says 'Update all apps', but when you do that, it only updates the first one, and you then have to click it again for each individual app. What is the purpose of an 'Update ALL apps' if it doesn't do that?
Also, why has the option to sign in and stay signed in gone? I used to be able to do that, so when I opened iTunes I was automatically logged in and could continue, but now I have to login each time I open iTunes. This is annoying.
Thanks for the help.Welcome to the Apple Community.
Assuming this is not the first time you have used your Apple TV
You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.
If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123. -
I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine. I have no idea where this user came from, but I need to update my apps and get this user off my computer. The users email is locked, it is grey in colour and I can not get it off. I've tried my system settings and the app store, logging in does not change the fact that there is a strange email there. I need help, please! I don't know if this is a hack or what, I brought my computer into the shop to get some work done so it may be their account, I just need the account removed.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test. -
my iphone 4g problem is that i'm deleted my all apple i'ds and i'm create new icloud apple i'd but i am update my app but my mobile give me old i'd why to give me my old i'd i'm create new id so and i have no my old i'd passcode.i'm confused please help me...:-(
fawaz92 wrote:
... i'm deleted my all apple i'ds ...
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?
Yes, it's frustrating.
I don't have my iPod with me but, as I recall, the change is done in Settings/Store. That change will apply to NEW purchases. However, be aware that all purchases are permanently associated with the Apple ID that was originally used. Generally, it's only a problem when you need to update an app. IF you do your updating from iTunes and your logged in to the "wrong" ID, you'll need to log out and back in again. It's easier from the iPod as you do not need to log out/in but you do need to know the password.
Unfortunately, you can not merge IDs nor can you transfer purchases from one ID to another. Go here to find out exactly what you have. I have the same problem so I deliberately made both passwords identical to make things slightly easier for me. -
Itunes crash during update all apps or even a few apps at a time in windows
My itunes crashes when I click "update all apps" or even when I just update manually a few apps at a time. Its not related to the version of itunes it seems the issue has occured during the passed few versions. I've tried logging off the store account and relogging in. I've reinstalled itunes. I've uninstalled all apple programs from the pc and itunes and reinstalled everything fresh. I've deleted the library files and let itunes create new ones and the issue still persists. Any ideas?
ThanksHi dj_alien,
If you are having an issue with iTunes for Windows quitting unexpectedly during use, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
I have taken notice that in the last two iTunes Updates, it has affected the function of the “Update All APPS.” If there are APPS to be updated and you click on the button “Update All APPS” it may update just one of the APPS and does not continue updating the remaining APPS. I either have to click on each APP individually, and choose UPDATE or EXIT iTunes and reopen it and sign in again. Even in doing so; iTunes may only UPDATE one APP and then stop; other times it will continue to finish the updating the remaining APPS.
This can be quite frustrating especially when you have to go to each individual APP and choose UPDATE. I think this is a bug that needs to be examined in iTunes. I have uninstalled iTunes in the correct steps and reinstalled iTunes, but the problem still continues to happen.
I am sure that you want your software to be consistent and felt I should bring this to your attention.
Thank you for reviewing my feedback. If you have any questions or comments, please do not hesitate to contact me.
Sincerely,
Joseph Snook
[email protected]
718-863-1012It's still there for me (iOS 5.0.1), I used it a couple of hours ago.
Have you tried closing the App Store app completely and then re-opening it ? From the home screen (i.e. not with the App Store 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the App Store app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
"Update all apps" button - only one app is downloaded!
Every time if I click on "Update all apps" to update more than one app, iTunes is downloading one app only. I have to click a second time on the button to download the rest.
I have just updated iTunes my credit was there before update and now I can't download updates for Apps I have alreaady purchased, receive an error message to the effect 'due to a temporary problem with accounts......use an alternative payment' I don't need to pay for the update and am afraid to Redeem another gift voucher in case it goes missing too I was in MAS this morning and my credit was definitetly there but since the update it has vanished from MAS and iTunes
Edit: I can update my apps via my iPhone without the issues iTunes has atm
Message was edited by: minib
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