Whenever I update my apps sometimes it takes me to my brothers account that we used to share and it does that when his card has no money buti have my own and it takes me to his .
It only does this when his account has money yet his account is deleted off both my iPhone and iPad
If apps were downloaded on his ID, only his ID can update them.
Similar Messages
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I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?
Yes, it's frustrating.
I don't have my iPod with me but, as I recall, the change is done in Settings/Store. That change will apply to NEW purchases. However, be aware that all purchases are permanently associated with the Apple ID that was originally used. Generally, it's only a problem when you need to update an app. IF you do your updating from iTunes and your logged in to the "wrong" ID, you'll need to log out and back in again. It's easier from the iPod as you do not need to log out/in but you do need to know the password.
Unfortunately, you can not merge IDs nor can you transfer purchases from one ID to another. Go here to find out exactly what you have. I have the same problem so I deliberately made both passwords identical to make things slightly easier for me. -
My hubby has given me his old iPhone , I want to use his iTunes account for all the music we have but have my own collection of photos apps etc which I don't want him to have filling up his new phone can I transfer his music if I set up an account in my name ?Thanx
thank u 4 yr help , i have managed to do it after all. i downloaded the iphone 3gs ios 4.2 manual and it explained everything i had to do on there ... all i had to do was put my sim into phone ,then connect usb lead and then open my i tunes , i clicked on my iphone and went into summery and straight away it synchronized my phone and yay up popped my sim card and ready to use ('',) many thanks though 4 yr help wendy
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I have just subscribed to Adobe Export and my debit card has been charged but I cannot convert a pdf into a word format on my mac. Does it take time to process?
Hi nickel13,
What is the problem you are facing?
Is this happening with a single PDF file?
Regards,
Florence -
Hey there i downloaded apps using another apple id than the one am using right now and i need to update the apps they keep asking me for the old one that i dont have any more what to do please
Apps are permanently tied to the ID used to purchase them.
Go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and re-set th password for the old one.
Then, log into the app store with it and update the apps purchased with that ID. -
Trying to update my apps system is pulling up someone else's account info no mine n I'm logged in
trying to update my apps
system is pulling up someone else's account info
not mine n I'm logged in
mac app storeYou are most welcome. It would be best to delete those apps and re-purchase them (or re-download them if they were free) under you own Apple ID. That way you will be able to continue to update them, and will also be able to access them under your Purchase history if you need to download them again, or download them to another device.
Cheers,
GB -
Not able to update any apps from new apple id.. Old id im not using anymore., cannot access the old one.. But during update time asking for same old password of old apple id
If you change your Apple ID, all the apps you purchased with the previous ID will no longer updatable for you and this problem will continue. You see your old Apple ID because you are likely still using some of the apps purchased on that ID.
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Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing. What can i do???
This may provide the answer:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears -
None of the above have worked. Ipad completely bricked. This began when merely updating IOS software as instructed. Now Apple want to charge me for using their crappy software as directed. Surely this is not only immoral but potentially illegal.
Read: iPad Troubleshooting Assistant
That procedure eventually leads you to the need to restore it.
Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the device.
If you do not see the "Connect to iTunes" screen, try these steps again. Be patient since it sometimes takes several of these attempts before you are successful.
If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Select the iPad in iTunes and choose "restore from backup". This assumes you have a backup. If you do not, you will have to download all your purchased iTunes content again. You do not have to pay for anything you already purchased.
If you still can't get it to work, you have done all you can and only Apple will be able to help. -
I have a £50 gift voucher and I tried to buy something with it, but it tells me there was a billing problem with a previous purchase and makes me put in my debit card details. My debit card has no money atm, can't I just pay with my voucher for the things that have a billing problem? I tried to put my voucher code in again but it won't let me do that.
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
i keep putting the code in for a i tunes card and it keeps telling me the card has been redeemed but i cant see any money on my account
The receipt usually takes more time to receive. I got my receipt from about 7:00pm yesterday at about 10:00pm today.
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My wife and I share apple id but have our own phones, and now having trouble with imessage
My wife and I share apple id but have our own phones, and now having trouble with imessage. Sharing calenders, apps, music, contacts, etc...all great. But when we imessage each other. Our phones get confused and either not deliver message, or send it to and from itself.
Go to Settings > Facetime and you will see "You can be reached for video calls at:"
This should list your phone number (iPhone) and your email address (probably the gmail one).
And then an option for "Add another email..."
Choose that and enter your @me.com account and it'll send a verification email.
Same for iMessage: Settings > Messages > "Receive at" > Add Another Email
So you can be called by facetime and use iMessage through multiple email accounts yes. -
Itunes will not recognize my Ipod Nano 5th g. It shows up on my computer. But Itunes gives me a message that says "An ipod has been detected, but it could not be identified properly. I did all the steps in the ipod assistant. Unistalled and reinstalled drivers and itunes. restarted ipod and even erased everything. It is recognized by other computers. And itunes recognizes my iphone fine. please help.
Have you restarted your computer? iTunes updated?
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I created my iTunes account when I was living in Venezuela, but have relocated to the US now. How do I change my apple store to allow me to download apps that are not available in the store available to Venezuela?
Sorry for the long 'subject'! hahaha I am new to the community. This should be fun!No, What I mean is, Now I am leaving in USA but every time that I tried to download an app only appear app available in Venezuela no the one available in USA.
I already change my address and select USA but still I can not download app for USA -
I tried to buy the WhatsApp app. The card has been charged. but the app wasnt downloaded.i need help Urgently.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
To see which iOS version is installed, tap Settings > General > About
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