Where are all of my InDesign Shortcuts?!

Recently I have noticed my Indesign has deleted almost every shortcut with a few exceptions the main one being cmd + s to save. But everything else is gone, even the most simple of holding down shift to maintain the proportions of an image.
I have uninstalled indesign and reinstalled it, which made no changes, and have also copied a friends default set of shortcuts from the keyboard shortcuts settings into mine which also didn't work.
I'm really getting desperate so any help would be greatly appreciated!
Thank you so much,
Mel

Thanks so much for your reply!
I have tried to find the paths they have shown there, but I can't find them to save myself?!
If I go into Hard Drive it goes to this:
and then if I go into my user account it goes to this:
If I go into any other user, the library folder is there, but I don't have access to it.

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Where are all of my InDesign Shortcuts?!

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