Where are my contacts in the Backup Assistant for Droid X????

I have a Motorola Android X2. I want to edit and delete some of my contacts. I get the message that says I cannot from my phone, but have to use the backup assistant online. However, the only contacts that show up online are the contacts I've added after I got my phone. Why are my contracts that were transferred from my old phone not there? I've tried multiple syncing and still only have 9 contacts and of course, the ones I want to change or delete are old ones. I see that you can import contacts, but how do you get a file from the phone to import? Any help would be appreciated.

Did the contacts from old phone get transferred at the store? Sounds like the contacts that you are having isssues with is stored on phone or from a Facebook or Tweeter account. Maybe you can go to phone dialer and select the contact tab / menu / export to get files exported to a cvs file and then copy to pc and import into Google.
BA is known for issues with smartphones.

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WHERE ARE MY CONTACTS IN THE CLOUD

WHERE ARE MY CONTACTS IN THE CLOUD

Have you tried to open iCloud.com in Safari? I can see all my Contacts there…
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Where are my pictures in the backup made by Time Machine?

In the Finder I can find my pictures after right-clicking IPhoto and then under Originals. But when I open Time Machine and want to check if my data have been backuped correctly I can find my music and documents but not my Pictures. Where can I find them?

where is the Time Machine forum?
http://discussions.apple.com/forum.jspa?forumID=1342
So I need to find my pictures in Time MAchine. But where oh where?
those back ups are not designed to be surfed via the Finder.
To restore using TM open TM in the dock - this gives you a finder view of your backup files and go back in time to the time you want to restore - select the iPhoto library and click restore - choose to keep both files and restore to a different location so as not to overwrite your current iPhoto library
You can also browse and restore individual photos in iPhoto using the file menu ==> browse backups
You can not do it except by using TM either directly or via iPhoto
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Contacts gone from Backup Assistant

My girlfriend's old beloved phone is currently swimming at the bottom of the Charles River in Boston. We just got a new phone today (LG Extravert) but when the lady at the store tried to get her contacts from the backup assistant only 5 showed up. We came back home hoping to find them online but they are not there either! They are not in the trash, so we don't know what to do to retrieve them.
We are trying to recover them and would welcome any help.
My theory is that when the new phone was turned on, the back up assistant somehow backed up the empty phone and erased the old contacts. If this is what actually happened, we were wondering if there is a way to get an older version of her contacts or roll back changes.
The lost phone was an LG Voyager and had back up assistant.
Thank you
-Layla's beloved

Hello Layla's beloved,
I'm glad she was able to get another phone to recover from the swim in the river. Contacts are very important and I would like to assist. What type of device did she have prior to the Extravert? If it is an Android as Wildman mentioned please check her Google account for the contacts. If the phone was a basic device and the contacts were only backed up via Backup Assistant please DM me your name and her mobile number so I can look into any possible options to recover the contacts. Thank you.
TominqueBo
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Follow us on Twitter at @VZWSupport

Where are my contacts after iclouding them?

I thought I had sync all my contacts through icloud and I was able to check them on outlook (using window 7) but now I amd away from my phone but want to access my contacts and cant see anything under outlook contacts. What going wrong??

Log in to your account at verizonwireless.com. At the home screen, you'll see 4 categories across the top - Explore, Shop, My Verizon, Support. Under My Verizon is a link to "Backup My Contacts" - click that and you should be taken to the most recent backup of your contacts from the Backup assistant.

How to get contacts from personal backup assistant to business cell...

I just received a business cell and I can access the backup assistant for that phone and sync it. I can do the same for my personal phone. How do I get my personal backup assistant contacts to my business phone?
Thank you very much.

I would export the contacts from Back-up Assistant as a CSV file and then import them to the other account. I don't think there's any way to link them or otherwise get them to communicate directly.

HT2693 unable to restore contacts from backup in iTunes.. how do i find out where the contacts are when it took the backup the first time?

Please help me restore my contacts from the backup in my laptop. When i took the backup the first time, i dont know where it took the backup. After that i tried restoring the contacts back to my iPhone, but was unable to. What can i do to findout where did the contacts go in my laptop? Please help asap.

Unfortunately, you have posted in the wrong community. However, I am not quite sure which community you should be posting in. Do you use iCloud for your contacts.

I had to perform a master reset on my HTC one, before doing so the phone was backed up using the backup assistant app. Now there is no restore button I can find to get my contacts back. How do I restore my contacts?

I had to perform a Master Reset on my HTC One while trying to work through an issue. This was done with a Verizon rep on the phone and we performed a backup using backup assistant. Now I am not able to restore my contacts because I do not have a "restore" soft button when I open the backup assistant app. How do I restore my contacts?

Have you updated the dreaded Backup Assistant program? I think you need to do this first before you can restore.
http://www.windowsphone.com/en-us/store/app/backup-assistant-plus/37643125-d0d8-4727-8e2d-1a18476d65c6
If you are using a Microsoft Account for HTC restore your stuff and get off the Backup Assistant and use Windows Phone's native backup, Learn about Windows Phone backup | Windows Phone How-to (United States) and you'll never have to go through this again

Where is the Backup Assistant online?

I am looking for where I can access the Backup Assistant online - not in the cloud, not using the cellphone.

RJONEZ,
You've reached the right place for assistance with being able to view your contacts online. If you follow the link http://vz.to/1vOL3RM it will take you through the steps on how you can back up and save everything. Under step 5 there is a link that shows you how to view the contacts online. You would have to be signed into your My Verizon account before clicking on the link so that it directs you to the right place. I certainly hope this helps. Keep us posted.
CandiceH_VZW
Follow us on Twitter at @VZWSupport

Where is the backup assistant

where is the backup assistant or how do I get my contacts? just switched to the S5 from a blackberry curve...

Congrats on your new S 5! It's a great device. Did you previously use Backup Assistant on your Blackberry Curve? To retrieve your contacts through backup assistant on the S 5 the backup must have first been completed on the Blackberry Curve.
YosefT_VZW
Follow us on Twitter @VZWSupport

The backup files for my devices are saved to my internal hard drive. I have a small internal hard drive and would like them to be saved to an external drive. How can I change where iTunes automatically backs up to?

The backup files for my devices are saved to my internal hard drive. I have a small internal hard drive and would like them to be saved to an external drive. How can I change where iTunes automatically backs up to?

This has nothing to do with iTunes as iTunes provides no way to move or relocate the backup files.
A search of google or the fourms would reveal ways to create a folder link to relocate the physical location where the files are stored.

Where are the backup files for my iPad located on my macbook pro with maverick ?

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As an addendum, if I need to, and hopefully won't, unless I switch computers, how can I revert from a copy of a different backup? Thanks. :-)

Status of Backup Assistant for Contact Information

Can some one tell me (preferably a Verizon technical resource) the status of Backup Assistant for Contact Information?
I upgraded to a new phone a few weeks ago, and when searching MyVerizon saw the availability of the "free" contact backup capability...     It is not really free for me, because I don't have a data/text plan, so I had to pay for the app download and sync text transfer.    I figured it would be worth a few dollars to have the backup capability and ability to enter data from a keyboard instead of the numeric pad (I have a flip phone without a qwerty keyboard).     The sync import of my phone's contact list worked fine, and I spent quite a bit of time updating addresses online...   However, the changes online were not exported back to my phone, so my work added no value me.
I attempted to wait a few days to see if a regular update would resolve the problem...   Tried making a few updates today--the web application seemed buggier than a few weeks ago... If I tried to input more that a one field, it refused to save the contact.   I could update by doing small updates and saving, but this was painful...   Tried several times to update the ICE contacts--they would appear to be OK, but after a save the changes were lost...
Tried reading documentation to see if there was an explanation of how to download changes made online to phone...     Could find nothing other than instructions to download to a "new" phone...
Came to the forum to see if there was a message here that would help me...   I was very disappointed to see that the Backup Assistant has apparently been "broken" for several weeks with no apparent resolution timeframe available.
As an IT guy, I was appalled that Verizon does not have anything on the web site that warns users that there is a problem with the site and gives an approximate resolution time for the problem.    This is always a priority for my group--make the users aware of the problem and give them status on resolution progress. Verizon's lack of information has let me waste time and money trying to work with an application that is known to be broken.
Key questions for me:
1) Can the cost of downloading backup assistant and the syncing be refunded to me?   (The service to date has only provides me with a frustrating online update experience with no benefit to me on my phone.)
2) When will the site be functioning with normal capability?
3) What is normal function?   Are the problems that I have had with updates due to the problem discussed in other posts or are they standard features of buggy code?
4) If the application were working normally, how would one do updates online and have those updates exported back to the phone?

BillW wrote:
Can some one tell me (preferably a Verizon technical resource) the status of Backup Assistant for Contact Information? I doubt you will get anything but the "canned" response from the employees and techies....we are aware of a problem and have no estimated time of resolution.
I upgraded to a new phone a few weeks ago, and when searching MyVerizon saw the availability of the "free" contact backup capability...     It is not really free for me, because I don't have a data/text plan, so I had to pay for the app download and sync text transfer.   Yeah, I hear that. $1.99.... I figured it would be worth a few dollars to have the backup capability and ability to enter data from a keyboard instead of the numeric pad (I have a flip phone without a qwerty keyboard).     The sync import of my phone's contact list worked fine, and I spent quite a bit of time updating addresses online...   However, the changes online were not exported back to my phone, so my work added no value me. That's where the current issue is - syncing online changes back to the phone.
I attempted to wait a few days to see if a regular update would resolve the problem...   Tried making a few updates today--the web application seemed buggier than a few weeks ago... If I tried to input more that a one field, it refused to save the contact.   I could update by doing small updates and saving, but this was painful...   Tried several times to update the ICE contacts--they would appear to be OK, but after a save the changes were lost...
Tried reading documentation to see if there was an explanation of how to download changes made online to phone...     Could find nothing other than instructions to download to a "new" phone... The "sync" with the online system is supposed to happen automatically. I set the option on my phone (go to BA on the phone, Options >> Set Schedule. I have mine set to late night.) It is supposed to connect to your online backup and sync any changes. Mine shows last back up at 10 days ago, and I am not inclined to hit the "back up NOW" option as that is what seems to be causing loss of contacts form the phone.
Came to the forum to see if there was a message here that would help me...   I was very disappointed to see that the Backup Assistant has apparently been "broken" for several weeks with no apparent resolution timeframe available.
As an IT guy, I was appalled that Verizon does not have anything on the web site that warns users that there is a problem with the site and gives an approximate resolution time for the problem.    This is always a priority for my group--make the users aware of the problem and give them status on resolution progress. Verizon's lack of information has let me waste time and money trying to work with an application that is known to be broken.
Key questions for me:
1) Can the cost of downloading backup assistant and the syncing be refunded to me? Once the app is downloaded, there is no data charge for the syncing... and I doubt you will get the refund of the $1.99. (The service to date has only provides me with a frustrating online update experience with no benefit to me on my phone.)
2) When will the site be functioning with normal capability? No clue...
3) What is normal function?   Are the problems that I have had with updates due to the problem discussed in other posts or are they standard features of buggy code? It has worked as you expect it would, for me, in the past. I have used it for years, actually, and been pleased, and recommended it to others. The recent debacle is very disappointing.
4) If the application were working normally, how would one do updates online and have those updates exported back to the phone? Normally, it would be automatically synced to your phone when you log out of the online service, and then a daily backup from your phone to the website would occur on the schedule you set.
I am not a Verizon employee, I am simply a customer, satisfied for the most part with my service, and I like to help others. This recent BA mess is not fun....and I hope it gets resolved very soon.

How do i get old contacts off of backup assistant plus

my phone was reset so how do i get my old contacts from backup assistant plus. i did not have the cloud set up.

Are you sure the contacts are in the Backup Assistant Plus? It is my understanding that the Backup Assistant has been incorporated into the VZW Cloud.
Could the contacts be saved in your Gmail account instead?

Contacts with Multiple Backup Assistant + Contacts Entries

I have read others with these same issues. Unfortunately, the responses they are getting have to do with having multiple contacts and joining those contacts. That is not the issue. The issue is that each contact has MULTIPLE Backup Assistant + Contact entries. Meaning, when you you start typing a name to send a text message to, it shows you multiple phone numbers for that person (only, they are all the same phone number). For example, if I start typing Zoe, it will show you contacts that match, it will have Zoe 555-555-5555 listed 6, 7, 8, or more times. But wait, that is the home number, how you keep scrolling them until you get to the mobile number which is also listed 6, 7, 8 or more times. When you go into you contacts and select Zoe, and then go to Edit, you see why - There are 6, 7, 8 or more Backup Assistant + Contacts entries!!! These duplicates are what we are wanting to know how to remove. My daughter has only one phone number, but when I click on the her picture in the favorite contacts widget, it shows 2 and they are both the same. Even the BAL #225 shows up EIGHT times!!!!! When you go online (to the Backup Assistant), they are all listed there too. HELP!!!!!!!

I have no prblem syncing multiple mobile numbers so I don't think it's a universal issue with iOS. The only difference I see is I am using CardDav instead of using the Exchange option. Have you tried it that way? You can urn off contacts in the Exchange account and add the CardDav account separately.

Where are my contacts in the Backup Assistant for Droid X????

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