Where are my missing apps
I have a number of applications that are in iTiunes (and on my iPad/iPhone) that, when I click on them to get info, respond with an error saying that the app "could not be used because the original file could not be found. Would you like to locate it?". How can I get the apps on my devices to be consistent with those in iTunes without causing more problems? Please note that for some apps I have both an iPad and iPhone version.
For the free apps, just re download.
For purchased > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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Running my 3rd generation iPad on iOS 7.0.4, I saturated all the available iPad screen space (which would be the 15 home screens or desktop worth of space) with apps, and the apps that got bumped out of the last screen space mysteriously disappeared. Where are those missing quick lauch app icons now? The apps are still installed and can be searched/accessed through the finder, but they no longer have a user friendly access. How can I solve this problem?
Christopher Doryan wrote:
Hi Hexonxonx, thanks for trying to help, but next time please read the entire discussion, in oder to better comprehend what is being asked. The reason being is that your answer added nothing to what had already been mentioned.
Like I said, I was aware it was possible to access the apps through the finder, but the question revolved around how to recover the quick launch app icons for certain vanished apps.
Wow, kind of a snotty response to someone who was taking their own time to offer help. Whether you thought it was helpful or not, didn't deserve such an unkind retort. Maybe when you realize we all just users here trying to help others like you, who have issues and we don't get anything in return for the countless hours some people here spend offering that assistance, you'll maybe be a little less quick to be critical.
Just sayin.......
Oh and Meg offered the right answer. Put your Apps in Folders, which will create extra space for the apps which have disappeared. -
Where are my old apps? Not on new phone.
I tried transferring my 4s to my 5s with icloud and didn't move 90% of my apps. I tried it again backing up to the computer from 4s then restoring from computer to 5s, again 90% are missing, only the same few apps moved over besides the new ones that came with 5s. Now if I look at either phone in itunes, all my apps are pictured on the right side (under apps) but nothing is listed on the left side where they all used to be listed. Same with the 5s, the few apps are listed on the right side but there is nothing listed under Apps on the left side.
Where are all the apps I bought--practically all where bought from the Apple app store. How can I get them and put them on my 5s? Is it because they aren't 64bit? I thought the 5s could handle both. I really need these apps.
Help!Thanks Steve for that quick response! From other unrelated comments I've read, Apple never helps with password problems, always says, "We don't keep your passwords, so there's no way we can help you with passwords." But since this is actually more related to PURCHASED-apps not appearing in iTunes, then maybe they would have a more helpful attitude regarding that.
However, the joke is on me, as I think I was taking gail-from-maine's sentence too literally where she wrote, "
Sign into iTunes with the Apple ID that you purchased the apps with." She probably meant different family members might have different IDs/different phones, so make sure you're using the correct one for whichever phone.
Because I went ahead & used my CURRENT ID/PIN, & followed her directions so far, & yes, whew!, there are 222 apps showing in iTunes. However, they ALL show the little cloud on them, which gail said means they are NOT on the Mac. But they ARE on the Mac, under User > Music > iTunes > Mobile Applications. So I'm cornfused.
I also notice that some of the apps (in the long list under Mobile Applications/Mac) show a "Creation Date" of 12/31/69 (!!) so I don't know how/why it says that as my clock/time/date is correct/current. Might that be causing a problem? There appears to be no way to change that "Creation Date" in "Get Info."
Another question, what happened to the way you could move/re-arrange the location of the apps in iTunes according to screen/pages on the phone? (with OSX Lion & iTunes 11.1.5, it simply shows all the apps in iTunes in 27 rows of 8 apps each row, but I see no way -- YET -- to rearrange them by different phone-screens/locations, the way it used to show them in older iTunes & you could move them around to where you wanted them to show up on your phone).
FWIW, I did try doing as gail-from-maine said, "Click on them [in iTunes] to download them [the ones with the clouds on them] to the Mac," (in the lower right of the iTunes page, it has the option/button to "Download ALL"), but it didn't do anything, just a quick blink like flutter/action on iTunes page & no indication that anything was downloading.
I'd rather have the copies that are already on the Mac under Mobile Applications put on the phone, since they are the ones with CONTENT in them through the last backup, right? (I don't even know if the 222 apps showing in iTunes actually have any CONTENT in them???)
As you can tell, I'm not an experienced iTunes user, never cared for that software much. -
Where are all the Apps Stored?
Where are all the apps I have purchased from the app store stored, on my PC? They do not appear in the Itunes folder where all the TV programs and music are.
They are in a subfolder named Mobile Applications. It will be a subfolder wherever you are running your itunes library database ITL file from.
On XP, the default path for that is
C:\Documents and Settings\username\My Documents\My Music\iTunes\
(this is where the default ITL file is stored)
So your apps would be in this folder
C:\Documents and Settings\username\My Documents\My Music\iTunes\Mobile Applications -
I had downloaded some files all to one folder created on my Desktop. I later transferred all these files and the folder to an external hard drive as a backup. I think-but am not certain-that I then dragged the folder and files from the Desktop to the Trash, and then emptied the trash. This is what I intended to do. In any event, the icon for this folder and its files no longer appears on my desktop.
I was recently looking for something else and did a "Find" based on "ending with" the same extension as these files referred to above, and lo, here appeared this folder with its files which I thought I'd deleted. The find window indicates the path to be the computername/Desktop/Foldername/filenames. However, if one clicks on the Tiger desktop icon and displays the desktop window, no files or folders appear there (which is what I expected, as I had removed everything from the desktop to the trash earlier as I indicated above.) If one closes all windows and looks at the desktop, only the hard drive icon appears there. Therefore, where ARE these files which appear in the Find window which say they are on the desktop but aren't? The files are indeed there someplace, too, as one can double-click them open and they are fully functional.
Is this a case of UNIX/OS X goofiness? Is there more than one "Desktop" in OS X? (I've never had something like this happen in the MacOS before all the way back to MacOS 1.x)!OK! This is odd and I don't see why it is happening! I can do what you recommend -- I had already done that even--but, I cannot get the Desktop enclosing folder to display: it disappears.
I can do a "find" and get a list of the files in the Spotlight window. At the bottom of the window I can see that the files are in "Folder A". I can see that Folder A is in a folder entitled "Desktop". I can see that this Desktop folder is on my internal hard drive (the only hard drive on this computer). From the nesting at the bottom of the window I can double click on the Folder A and get a finder window to open in the column view. This view shows that it is in the Desktop folder among all the other stuff listed in the left-most column, which otherwise shows the rest of the contents of the Hard Drive. However, if I do anything in this window, then the Desktop folder DISAPPEARS along with its listing of Folder A and the files in Folder A. If I click on the Desktop icon which appears on the left along with the typical Tiger icons there (Applications, Documents, etc.), then all that appears is the one other folder which is actually on my desktop and which I can use in a normal fashion, but it has nothing to do with this mystery Desktop which has my Folder A with my "missing" files.
Comprende? -
Where Are My Missing Master Images?
I keep my Aperture Library as a "managed" library rather than "referenced, so every master image is kept inside the Aperture Library icon.
Today I decided to look inside my Aperture Library (by selecting Show Package Contents), and I can only find master images from the past five years. The "Master" folder contains folders for projects I've titled 2012, 2011, and back to 2008. None of the earlier images that I keep in Aperture, 2007 through 2003, appear in the "Master" folder in the Aperture Library, and there are no folders for 2007 and earlier.
That is, if I look in Aperture Library -> Master -> I see folders for 2012, 2011, 2010, 2009 and 2008. But that's it!
There are also no folders inside Preview for those earlier years, or inside Thumbnails.
And yet...
And yet when I'm in the Aperture application, I can Export any of the images, all the way back to 2003. So the master images are obviously available to Aperture somewhere. They exist. And I checked -- those earlier missing images not Referenced, they're Managed, just like the whole library.
So where are they??
I dug through other folders inside the Aperture Library package but didn't find a thing.
Help!But I'm digging around inside the package and still puzzled -- images inside the folder Aperture Library.aplibrary -> Masters -> 2009 -> 06 -> 14 -> 20090614-214439/ were indeed shot on June 14, 2009. So it appears that those various level folder names reflect image creation date, not the import date.
Joe,
these various level folder names reflect what Aperture thinks are the import dates.
The "Import Session" is one of the Aperture specific Metadata tags. You can display it in the Info/Metadata pane of the Inspector Panel, if you add it to one of the presets, and then you'll know, where to search, if you absolutely must to sleep well .
You can also use this tag to search or to define a smart album. For example, the image below has been captured in 2003, but was imported in 2010, and will be found in a 2010 folder.
Regards
Léonie -
Have downloaded 2 apps from iTunes but can't seem them displayed .where are they
You did not answer my question - were these apps for an iOS device or for your MacBook?
Open iTunes - in your Library (i.e. not in iTunes store) select the drop down list on the upper left of the window and select Apps.
Are the apps listed there? If so, connect your iPhone or iPad and the apps will sync with device.
As I said previously, if you thought you were downloading apps for your MacBook Air, you are mistaken - these have to be bought via App store, not iTunes. -
Why is my Hard disk capacity so low? Where are the missing gbs?
I have just purchased a mac book pro intel core duo 2ghz 80gb and have happily been instaling and setting up to suit all my needs.
It is currently showing that I only have 45.3gb of drive space left and that 28.91 gb has been used up already.
I know that i havent installed this much or even have that many files on it yet. my applications folder shows 4.72 gb in use and my documents folder shows 10.78gb. Theres 1 album so far on my itunes / music folder and nothig in ictures or movies. So where is the missing gbs? I can't believe the os system can be almost 14gb! Any clues?Isn't the figure closer to 13? That is about typical.
To understand why, fire up Utilities > Activity Monitor (System Memory tab) and look at the size of Virtual Memory.
VM may be 5-8 Gig. That's all space being used on your hard drive by hidden VM files.
The sleep file may be 2-3 Gig. And then there are various caches that speed up all aspects of the computer. -
Where are my missing wish list items for music?
For some reason I cannot find my entire wish list. I haven't checked all the applications but my music library is missing many wish list items I had saved to my account. I can remember some of them but I was really looking forward to saving all my interests in my account and now many of them are gone. Is there anyway to get them back?
But I'm digging around inside the package and still puzzled -- images inside the folder Aperture Library.aplibrary -> Masters -> 2009 -> 06 -> 14 -> 20090614-214439/ were indeed shot on June 14, 2009. So it appears that those various level folder names reflect image creation date, not the import date.
Joe,
these various level folder names reflect what Aperture thinks are the import dates.
The "Import Session" is one of the Aperture specific Metadata tags. You can display it in the Info/Metadata pane of the Inspector Panel, if you add it to one of the presets, and then you'll know, where to search, if you absolutely must to sleep well .
You can also use this tag to search or to define a smart album. For example, the image below has been captured in 2003, but was imported in 2010, and will be found in a 2010 folder.
Regards
Léonie -
Where are the OSX apps in itunes app store?
This may be a silly question, but in itunes>app store I only have tabs for ipad & iphone apps. I cannot find where to buy apps in (itunes>app store) for my MBP. Can someone help please, what I`m I missing ?
Hi,
Check your Applications folder for the App Store app.
If it's not there you can reinstall from the v10.6.6 combo update available at this link.
http://support.apple.com/kb/dl1349
Carolyn -
C'mon Apple - Where are my missing clips?
Someone at APPLE/FCPX Developer (s) must know the answer to this question that I posted earlier, surely????
I imported some files into my existing event folder. These files were labelled as "untitled" as I used FCP7 and an HD deck, that I had to hire for a weekend ( cost me more than I expected it too) to import into my external hard drive. I did this because I was using FCPX, but die to severe dropping of frames, I went back to the old reliable FCP7.
Anyhow, I decided to learn FCPX (work requirements) and imported these files into the events folder. Now, the original files are no longer on my external hard drive, neither are they in the projects or events folders and I have tried every search possible.
I am running FCP7 and when I start FCP7, lo an behold, I get the offline clips missing red line thorugh it - so I know I didn't imagine this.....
In the middle of a project and a over due website - would hate to have to rehire the hd deck and re-import the footage all over again.
Anyone....????please....."You imported files from an HD Deck to an external hard disc using FCP7"
Yes. I however imported it twice, once with FCPX and then had to switch to FCP7 as FCPX was dropping a lot of frames. I am running a MacBook Pro 8gb Ram, 2.53 GHz Intel Core 2 Duo with 3 external hard drives.
"You then imported those files from the external disc to an FCPX event (stored where?)"
In the same hard drive i.e external hard drive, in the capture scratch folder, that FCP7 created.
"....Did they ever come in to the events folder or did you get an error message? What happened?"
Yes, I imported them into the events folder, using the import function. I was given a folder saying original media. Had no error messages. Went away for a couple of hours, leaving the Mac on ( but closed) and came back and can't find the original folder, the files on the external hard drive, with the capture scratch folder have gone. The files in the event folder are nowhere to be seen. I've exhausted my searches with spotlight, finder and combing through every file on the hard drive. Was up till 4 am this morning trying to figure it out.
And sadly NO, I did not back it up with Time Machine.
I am just wondering whether the answer may lie in the file names. When I logged and captured the files, as there were a lot of tapes, I let them default to the 'untitled' names. FCPX tends to group the files as keywords and gave each of my other files (imported with FCPX) wit their own default names. ( I did not change the defualt settings when importing)
But in any case, I cannot understand why FCPX would take all the 'untitled' files from the external folder and destroy them?
Also when I use the Advanced list in FCPX, there are a lot of 'null' files with no data on them.
Hope this explains this in a little further detail. Thanks for the reply though..... -
My iPad died last night. I got a new one today and loaded it with the back-up from the old one. Several things are missing, but most particularly my purchased apps. How do I retrieve them?
thanksRestore from iCloud Backup
1. Settings>General>Reset>Erase all content and settings
2. Tap Erase
3. You'll see Apple logo and progress bar
4. Hello
5. Slide to set up
6. Set language
7. Set country
8. Choose Wi-Fi network; enter Wi-Fi password
9. (a) Use Location Service (b) Don't Use Location Service
10. Select option
11. (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
12. Selected Restore from iCloud Backup
13. Enter password for iCloud
14. Agree to Terms and Conditions
15. Setup Apple ID
16. Select backup
17. Restoring from iCloud
18. Hello
19. Restore Completed. Your iPad was restored successfully. There are just a few more steps to follow and then you're done!
20. Continue
21. Finish setting iCloud enter Password
22. Updating iCloud settings
23. Create a Passcode
24. Welcome to iPad
25. Get Started
26. Restoring Apps and Media
27. Enter Apple ID and Password
28. Notice: Restore Incomplete, some items could not be downloaded from the Store. If they are on your computer, you can restore them by syncing with iTune
29. Connect iPad to iTune to sync with computer
30. Sync Music, Videos and Album Artwork -
II've just got an iphone 6 and set it up using my iCloud backup . Everything has restored perfectly except I've only got 2 of my music albums what has happened to the rest
IIf you purchased them from iTunes then the missing albums May be in itunes on your computer. Make sure they are selected in the Music TSB and sync your iPhone. If you purchased them on your iPhone you can download them again. if you copied the missing albums from CDs that you own you should find the albums in your iTunes library.
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I spent two weeks of sick leave from work creating a website using iWeb, I had been putting it off for ages. I bought a domain and figured out how to link it all by myself, for which I am very proud of. I have passed out my new website address to all my friends and family only to find that 9 times out of 10 more than half of my albums aren't visible on the site. I'm a little embarrassed because I send potential portrait clients to my site only to receive an email from them telling me they think things are missing from it because the layout looks odd.
Can anyone help me?Welcome to the Apple Discussions. Can you provide us with the URL to you site so we can examine it first hand?
OT -
I was going to ask which files I need to back up to avoid having to rip my CD collection for a second time (it took me three months). Had a quick browse in the Finder and Found (ha!) that there's a very limited number of artists in Music>iTunes>iTunes Music.
Also the iTunes folder takes up ~16GB but my iPod has 41GB on it. Where is everything else? And once I find everything which folders/files do I need to back up?
iMac Intel 20"; 512MB Mac OS X (10.4.8) G5 iPodI think I've found the missing files. Now I need some advice as to how to marshall everything back to where it belongs.
The original iTunes folder (within Music in the Finder) amounts to 16.92GB. I've found a second iTunes folder, taking up 25.7GB, within the Audio Hijack folder where recorded streamed audio goes.
So now I have two iTunes folders, each containing identically named folders/files called Album Artwork, iTunes Library, iTunes Music and iTunes Music Library.xml. In addition the iTunes folder (lets call it iTunes folder 2) within the Audio Hijack folder contains a folder named Previous iTunes Libraries.
No doubt it's a simple exercise to reconcile everything and I'm probably being over-cautious but is it OK just to give everything in iTunes folder 2 a slightly different name then move them into the original iTunes folder?
iMac Intel 20"; 512MB Mac OS X (10.4.8) Video iPod
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