Where are my purchases?

I just bought a new laptop because my older one is fried. I downloaded ITunes and try to find some of the audio books I purchased and there are no where to be found.
So then I started looking at my music and sure enough some songs aren't there.
I went to the support website but nothing there applies to what I need since my Itunes doesn't show "available for download" which seems to be the only option on the site I out of luck for at the moment.
Does anyone know how to help me out?
Thank you so much... I don't think I will be buying ITune cards anymore if I lost my stuff

Is it possible that because I bought them from another computer (under my account) that I don't see them?
That's the reason. Go to the other computer, right-click on one, choose Get Info, find its location, and copy that song as well as all other purchased music to the first computer; next, drag it into the open iTunes window.
(36658)

Similar Messages

  • Where are my purchased movies through iTunes stored on my PC?  I need to back-them up on a hard drive and then I want to play them on my iPad

    where are my purchased movies through iTunes stored on my PC?  I need to back-them up on a hard drive and then I want to play them on my iPad

    They're in the iTunes folder, in iTunes Media or iTunes Music depending on when your iTunes was first installed. The iTunes folder by default is in My Documents/Music.
    Regards.

  • Bought new computer, Logged in, so where are my purchased songs?

    I finally was able to authorize and log into my account but my already purchased songs do not show up. Where are they and how do I get them back?

    Sorry, but you only get one download per purchase. If you have the tracks on an iPod, you can transfer them back from the iPod to iTunes. Alternatively, you can, if the hard drive in the old system still works, remove the drive from the old system and mount it on your new computer (if you have a Firewire or USB drive case, mount it in that, or you can get this not-too-expensive drive adapter) and you should be able to copy them from the drive into iTunes.
    If the drive has failed completely, you don't have the tracks on an iPod, and you didn't make a backup as iTunes itself advises, you're probably out of luck and will need to repurchase your tracks. You can try contacting iTunes Store Customer Service and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis, but don't count on it.

  • HT1727 new computer, where are my purchased items?

    I signed in on a new computer using my current apple id and it only has 2 out of my hundreds of songs, apps, and movies available when I click on purchased. Where are the rest?

    if you have only used one apple id i would look at this article to download your past purchases http://support.apple.com/kb/HT2519 if you used more then one apple id you will want to look at trying to copy the music off the old computer to the new one so look at this article http://support.apple.com/kb/HT4527

  • I purchased moveis from my ipad through ituens.  They downloaded, but now I can't find them.  When I open itunes and click on movies I just get the movie library to buy movies.  If I click on Purchased it takes me to my.  Where are my purchased movies?

    I purchased moves from my ipad through itunes.  They downloaded and I synched them to my computer. I cannot find them on my ipad.  I open itunes click on Movies and it takes me to the movie library to purchase more movies.  Where did my purchased movies go on my ipad?

    They should have downloaded into the Videos app (iTunes on the iPad is just the iTunes store) :
    If they aren't in there then have you got a film age rating set in Settings > General > Restrictions that is hiding them ?

  • TS1476 where are songs purchased from itunes stored?

    I purchsed a few songs from itunes on my phone, after updating my phone, the songs are no longer there. Where can I find purchased songs?

    If you are in a country where you can re-download music and they are still in the store then they should appear in the Purchased tab in the iTunes store app for re-downloading : re-downloading items.

  • Where are my purchased songs located?

    Where do I find my purchased itunes songs?

    In your iphone/ipod/ipad go to itunes store then "more" and the music should be there
    In the pc/mac go to itunes then itunes store-> scroll down a little bit and on your right  there should be a "purchase"

  • Where are my purchased apps?

    My iPad died last night. I got a new one today and loaded it with the back-up from the old one. Several things are missing, but most particularly my purchased apps. How do I retrieve them?
    thanks

    Restore from iCloud Backup
    1. Settings>General>Reset>Erase all content and settings
    2. Tap Erase
    3. You'll see Apple logo and progress bar
    4. Hello
    5. Slide to set up
    6. Set language
    7. Set country
    8. Choose Wi-Fi network; enter Wi-Fi password
    9. (a) Use Location Service (b) Don't Use Location Service
    10. Select option
    11. (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
    12. Selected Restore from iCloud Backup
    13. Enter password for iCloud
    14. Agree to Terms and Conditions
    15. Setup Apple ID
    16. Select backup
    17. Restoring from iCloud
    18. Hello
    19. Restore Completed. Your iPad was restored successfully. There are just a few more steps to follow and then you're done!
    20. Continue
    21. Finish setting iCloud enter Password
    22. Updating iCloud settings
    23. Create a Passcode
    24. Welcome to iPad
    25. Get Started
    26. Restoring Apps and Media
    27. Enter Apple ID and Password
    28. Notice: Restore Incomplete, some items could not be downloaded from the Store. If they are on your computer, you can restore them by syncing with iTune
    29. Connect iPad to iTune to sync with computer
    30. Sync Music, Videos and Album Artwork

  • Where are my purchased tracks?

    I purchased an album in the iTunes Store app on my iPhone 6. When I go to the album in the iTunes Store app, it says "Purchased" at the top, and all 29 songs have a "Play" button, and I can indeed play them from there.
    In the Music App, the album shows up, and it says there are 29 tracks. But when I tap on the album to get the track list, I see only one track. "Show All Music" in the Settings app is turned on.
    How do I get the other 28 tracks to show up in the Music app?
    -Ron.

    Hi, Ron Pieket.  
    Thank you for visiting Apple Support Communities.  
    This sounds like th album may have been purchased but not downloaded.  Try downloading this missing album via the steps in the article below.  
    Download past purchases
    http://support.apple.com/en-us/HT2519
    Cheers, 
    Jason H.  

  • Where are my purchased actions

    recently upgraded my PC went to Adobe site downloaded my Elements 11 and none of my Purchased Actions are there anymore !

    Any time you reinstall PSE you must reinstall any third party content, too.

  • Where are my purchased movies?

    HI,
    I know this is probably really obvious, but.....
    I purchased a movie from my Apple TV.  Isn't that movie supposed to show up somewhere in my Mac's itunes?
    Where do I see my cloud movies?
    Thanks

    HI...
    iCloud backs up the following ..
    Purchased music, TV shows, apps, and books
    Photos and video in the Camera Roll
    Device Settings
    App data
    Home screen and app organization
    Messages
    Ringtones
    (not Movies)
    From here >  Apple - iCloud - Store and back up your content in iCloud.
    Purchased Movies can be found b clicking Movies under LIBRARY in the source list left side of the iTunes Store window.

  • Where are my purchases gone

    Hi
    my I-phone died, so I got a new one from apple.
    I bought on my old phone via the apple store as the computer I registered the old phone with was gone.
    so I never could back up my stuff,
    my apple account says I have purchsed the albums but only the artwork is there not the songs?
    how can I get them back without buying them agian??
    thanks
    Andy

    If you're in the US, download the new iTunes 10.3 on your computer, go to the iTunes Store, log into your account, and click the new Purchases link under the Quick Links. The new iTunes in the Cloud service, currently in beta as part of iCloud, may allow you to re-download your purchased tracks.
    Regards.

  • Hey Now Where Are My Purchased Songs?

    Hey I have bought a lot of songs and I just fixed my broken iTunes and all of my songs are gone. I want them back I did spend money on them. Anyone know how I can get them back?

    See if they're still on your hard drive
    http://docs.info.apple.com/article.html?artnum=301749
    Think about a backup plan
    http://docs.info.apple.com/article.html?artnum=93474

  • Where are my purchased songs??!!

    HElP! I've been at this for a day now. I purchased a song that I liked with a gift card I just recieved. There were a few error messages during and after the purchase, but nothing seemed to be completely wrong. I noticed that 0.99 had been taken off of the gift card, but I had no song. Apple just sent me an e-mail acknowledging my request for help, and prompted me to read some of the iTunes store articles THAT I HAVE ALREADY READ!!! I sent an e-mail, reported a problem, signed in and out, but nothing works. Can SOMEONE help me??
    Thanks...

    What I do when my songs don't show up is...
    1.Open I-tunes
    2.At the top click on the "Store" scrool-down button
    3.Then select "Check For Purchases..."
    Then Your Songs Should Show Up
    H.P. Pavilion 763n   Windows XP   It's Slow

  • I authorized and dled ITUNES to the new pc.  Well i would like to know where is all my songs i purchased? I want to hear them on this pc, i bought them so where are they and how do i get them on here so i can buy new songs and make new playlists?

    I authorized and dled ITUNES to the new pc.  Well i would like to know where is all my songs i purchased? I want to hear them on this pc, i bought them so where are they and how do i get them on here so i can buy new songs and make new playlists?

    They will only be where you put them.  They do not magically appear in new places.
    Have you copied them from your old computer to your new one?

Maybe you are looking for