Where are release notes for Crystal Reports 2011 SP10?

We've recently moved from Windows XP with an older release of Crystal to Windows 7 (64 bit) with Crystal Reports 2011. Where can you find what issues have been fixed? Despite finding a link with the text "Support and Feature Pack Release Notes" on the web page SAP Crystal Reports 2011 – SAP Help Portal Page, the document is for SP5. Where can you find issues known and fixed in each of the service packs (and known and not fixed)? I also looked at Analytics Knowledge Center and picked Crystal Reports and 2011 and the only release notes other than the initial release is for a FP3, which as near as I can tell is nowhere to be downloaded so I assume the SP1 replaced that...

Hi Eddie,
Release notes for SP10 are only available on the Service Market Place.
If you have an S-user ID, you may have a look at the document here.
-Abhilash

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Where are Release Notes for recent 2008 Fix Packs?

Where are the release notes for Fix Pack 3.4, 3.5, and 3.6? There are release notes for SP3, Fix Pack 3.1, 3.2, and 3.3.
Crystal Reports 2008 Reference
cheers,
Cameron

Hi John,
This site requires authentication, which works for me, but not the end users.
SAP Service Marketplace > SAP Support Portal
http://service.sap.com/support
Links to the notes:
http://service.sap.com/sap/support/notes/1535089
http://service.sap.com/sap/support/notes/1559445
http://service.sap.com/sap/support/notes/1588792
thanks,
Cameron

Merge files or redist installer for Crystal Reports 2011

I cannot find packages for merge files or installer for the redistribution files for Crystal Reports 2011. I have found them only for older versions. In the download section there is somewhere a hint that they are at a different position but no information where.
Can anyone help me?
Thank you
Arne Ortlinghaus

Hi Don,
thank you. It is ok using the files you indicated me. But there are still some doubts.
What does happen on a machine where a designer 2011 (internal version 14) is installed and an application that uses the dlls for Visual Studio 2010 (internal version 13). Does this work without problems?
In a readme for the redistributables for Visual Studio 2010 I have found the following text which I cannot interprete:
If you have installed Crystal Reports 2011 or any of the SAP BusinessObjects XI 4.0 products,
you may notice that their installation contains the same "Crystal Reports 2011" and "SAP
BusinessObjects Enterprise XI 4.0" folders as you see in this folder. Please note that the
folder/files names may be the same but most files have a different version, and are not
compatible with the Crystal Reports 2011 or SAP BusinessObjects XI 4.0 products.
Currently we want to upgrade our programs from Crystal Reports 9 to 2011 and we have many installations where for one machine the Crystal Reports Designer is needed together with our applications.
Arne Ortlinghaus

CrystalDecisions.Web.resources.dll for Crystal Report 2011

Hi,
I recently install Crystal Report 2011and I try to use localization for Crystal Report Viewer in a .NET web application.
I read several tutorials which say to use CrystalDecisions.Web.resources.dll. I don't find this dll for Crystal Report 2011.
Could you help me ?
Thanks in advance,
Fred.

Hi Fred,
I believe you are looking for Crystal Reports Viewer which was a separate download correct? Currently there is no download for CRV 2011. It's in the works and the link should be made available in a few weeks, no exact time yet.
Thank you
Don

I would like to get certified for the SAP Crystal Reports. So, I would like to get some info about the currently available Certification Exams for Crystal Reports (2011/2013). Also, would greatly appreciate if you have any suggestions for thi

Hi,
I would like to get certified for the SAP Crystal Reports. So, I would like to get some info about the currently available Certification Exams for Crystal Reports (2011/2013). Also, would greatly appreciate if you have any suggestions for this Certification Exam preparation materials from another 3rd party or from SAP directly . I would like to prepare or get trained well before taking the exam as I see it costs around $500.
Thanks in advance for your help in this regard!
Sincerely,
J

Please search here.. Training and Certification Shop for your desired certification or training. Don't forget to set your location.
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Add additional license for crystal report 2011

Is there any way to add the additional licenses eg (3 X 5 CALS) in crsytal report 2011 ? Please give me the detail steps on how to do it. I remember that only 5 CALS is default available on crystal report 2011. Thank.

Hi Kim,
You need to contact SAP Support center.
Here are sap support contact numbershttps://websmp102.sap-ag.de/~sapidp/011000358700000560361996E/
Regards,
Naga.

Unexpected behaviour for Crystal Reports 2011 and publications

I had publication based on crystal reports 2008 hosted on a bobj 3.1 box.
The report was reporting off a BW Query and the publication list was also based on a BW query.
When it ran is successfully drop the reports on a share in pdf format.
I've upgraded the crystal reports to 2011 and they are now hosted on bobj4.0 box. I can run both reports successfully on their own.
Now I try to create a publication.
I am able to select the source report, but as soon as I try to select my the report for my dynamic recipients I get the following error message
Cannot open report document. --- Item SI_FALLBACK_LOCALE was not found in the collection. [CRCAF00000004]
Any ideas?
Thanks in advance.
Daniel

Hi Daniel,
You do not state the patch level of the BI4.0 system, I would advise you to test with one of the later BI4.0 Patch levels i.e. Patch 2.4 or Patch 2.5 if possible as there have been some fixes in relation to publications which may help.
Alternatively can you open the Dynamic Recipient report in the CR2011 designer, refresh it, republish it back to BI4.0 repository. Then schedule the Dynamic Recipient report on it's own and try recreating the publication again - does it work?
The error:
"Cannot open report document. --- Item SI_FALLBACK_LOCALE was not found in the collection."
suggests there is some kind of mismatch between the locale used in the upgraded CR2011 report and the BI4.0 system.
Were the XI3.1 environment and the BI4.0 environment installed with the same selection of Language Packs? If not you could bring the BI4.0 system in line with the XI3.1 system in terms of language packs and retest. However as Language Packs can not be added post BI4.0 installation that would require a reinstallation of BI4.0.
Also if you create a simple test Dynamic Recipient report in BI4.0 does this work? That would at least confirm there is some type of corruption in the migrated BI4.0 Dynamic recipient reports.
Kind regards,
John

Crystal Reports 2011 Upgrade edition not installing

Hi, I bought Crystal 2011 upgrade on Friday and have been trying to install it. It seems to complete the installation but in the end I get this error message after clicking on Finish button.
Missing installdir reg key for installiverse, required for uninstall.
Key: SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Installer\aurora
Value: Path
Checking the Crystal Directory under Program Files showing only Chart Support subdirectory.
Need some help with this issue.

1. Download the latest version of the installation package for Crystal Reports 2011. To verify the version of extracted package, open productid.txt file located at: {installation package}\DATA_UNITS\CrystalReports\.
Make sure it is not less than 14.0.2...
2. Where to download Crystal Reports 2011 installation from: - free trial from SAP Online shop http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx - from SDN Community page http://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm - from Service Market Place http://service.sap.com/sbop-downloads Note: downloads from all above listed locations are fully functional product installations. Trial version defined by expiring key code, not by functionality limitations.
3. Copy the installation package to a hard drive if possible to avoid any networking issues.
4. Login to the machine as Local ADMINISTRATOR.
5. Temporary disable any kind of firewall, antivirus, network security etc., if possible.
6. On the latest versions of Windows, even if logged in as local Administrator, right-click the setup.exe and select "Run as Administrator". If do not have Administrator account, right click "Run as" Select current user and uncheck the "Protect my computer and data from unauthorized program activity".
7. Make sure there is enough space on the computer. If not sure about the space, run "Custom" installation with minimum components. Non-mandatory components could be added at any time.
8. Finally, if there is an existing "InstallData" folder under C:\Program Files (x86)\SAP BusinessObjects rename it to "InstallDataOLD"

Crystal Report 2011 compatibility with dot net 1.1

Hi,
WE have a .dot net application in framework 1.1 where we were using crystal reort 9. we are now upgrading to crystal reports 2011 .
1) is crystal reports 2011 runtimes compatable with dot net 1.1
2) Where can i find the runtimes for crystal reports 2011. for this i was ealier given a Visual studio 2010 crystal reports runtime. ths file was called CRRuntime_32bit_13_0_1.msi. but when i install this it has a readme file which says the following.
If you have installed Crystal Reports 2011 or any of the SAP BusinessObjects XI 4.0 products,
you may notice that their installation contains the same "Crystal Reports 2011" and "SAP
BusinessObjects Enterprise XI 4.0" folders as you see in this folder. Please note that the
folder/files names may be the same but most files have a different version, and are not
compatible with the Crystal Reports 2011 or SAP BusinessObjects XI 4.0 products.
the way i am reading this seems that the runtime i have is not the one i want for Crystal reports 2011
Thanks
Ravinder Akkaraju

A bit of a historical review;
VS2010 came out
We created a version of CR that integrates with VS2010. This is Crystal Reports for Visual Studio 2010 (v 13.x), also refered to as CRVS2010
At a later time CR 2011 was released. This version has no SDK.
However, any report created in CR 2011 can be run with CRVS2010, as well as the CR 2008 (v. 12.x) runtime.
As CRVS2010 is for VS2010 only, and VS2010 does not support framework 1.1, CRVS2010 does not support framework 1.1
If you want to use report create in CR 2011 with framework 1.1 based application, you will need to obtain CR 2008 which will install the correct runtime.
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

SAP Crystal Reports 2011: Error INS00140 and other install errors

Hi all,
There have been many customers who have downloaded the Crystal Reports 2011 installation package and have run into an error when the installer attempts to recognize the keycode being used. The error received is "The Product Keycode is not valid INS00140."
This thread is meant to track all current resolutions that have been determined based on troubleshooting with customers thus far. In addition, the thread will provide you with the list of things that we need to know in order to properly troubleshoot the issue.
Before attempting any of the steps below, please be sure that you are using the latest version of Crystal Reports 2011 which is SP02. You can download this version from the SAP [website|http://www.sap.com/solutions/sap-crystal-solutions/query-reporting-analysis/sapcrystalreports/index.epx].
Coy
====================
Resolution Options
Windows XP & Microsoft Visual C++ Redistributable
If you are installing Crystal Reports 2011 on Windows XP, then you need to ensure that the following Microsoft patches are not installed on the machine. You can check this by using the Add / Remove Programs dialogue.
KB2467175
KB2467174
KB2467173
If any of these are installed, then please remove them before attempting to install Crystal Reports 2011.
Installing with Dashboard Design 2011 or Presentation Design 2011
If you are installing Crystal Reports 2011 on the same machine as Dashboard Design 2011 or Presentation Design 2011, then there may be a problem with the registry key that points to the location of the keydecoder DLL. To check this, launch run regedit and navigate to the following location:
HKEY_LOCAL_MACHINE\SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Shared Tools\keydecoder.dll
You want to make sure that the "path" key is pointing to the valid path for the keydecoder.dll. The correct path to the DLL should be: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x8keydecoder.dll.
Uppercase License Key
In addition to the above, you need to make sure that you are entering the license key in all uppercase characters. There is a current issue with the installer where it does not accept lower case characters.
Fix - Coming in SP02, but can implement manually for now
Locate the BCM-4-0.dll.2.Config file in the <install package directory>\dunit\product.crystalreports-4.0-core-32\actions
(replace crystalreports with crystalreportsjava for CR for Ent and xcelsius for dashboards)
Open BCM-4-0.dll.2.Config
Locate this line:
<bindingRedirect oldVersion="8.0.50727.0-8.0.50727.1434" newVersion="8.0.50727.4053" />
Modify the oldVersion number to make the line like this one:
<bindingRedirect oldVersion="8.0.50727.0-8.0.50727.4053" newVersion="8.0.50727.4053" />
This should allow you to install without issue.
Further Troubleshooting
If none of the above helps to resolve the issue, then we need the following:
The installation logs from the following folder: C:\Documents and Settings\<YOUR USER NAME>\Local Settings\Temp\<DATE OF YOUR LAST ATTEMPTED INSTALLATION>
The results from attempting to run the keycode validator directly. You can find it under the folders that contain the installation package. For example, C:\Documents and Settings\<YOUR USER NAME>\My Documents\CrystalReports2011\DATA_UNITS\CrystalReports\dunit\product.crystalreports-4.0-core 32\actions\isKeyCodeValid.exe -keycode <YOUR KEYCODE> -version 140 -property CR.EnableCR
You should submit a new forum post with relevant details about the error and provide links to download the logs generated by following the above steps.
Edited by: Don Williams on Dec 22, 2011 7:53 AM

Then try these:
1. Download the latest version of the installation package for Crystal Reports 2011. To verify the version of extracted package, open productid.txt file located at: {installation package}\DATA_UNITS\CrystalReports\.
Make sure it is not less than 14.0.2...
2. Where to download Crystal Reports 2011 installation from: - free trial from SAP Online shop http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx - from SDN Community page http://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm - from Service Market Place http://service.sap.com/sbop-downloads Note: downloads from all above listed locations are fully functional product installations. Trial version defined by expiring key code, not by functionality limitations.
3. Copy the installation package to a hard drive if possible to avoid any networking issues.
4. Login to the machine as Local ADMINISTRATOR.
5. Temporary disable any kind of firewall, antivirus, network security etc., if possible.
6. On the latest versions of Windows, even if logged in as local Administrator, right-click the setup.exe and select "Run as Administrator". If do not have Administrator account, right click "Run as" Select current user and uncheck the "Protect my computer and data from unauthorized program activity".
7. Make sure there is enough space on the computer. If not sure about the space, run "Custom" installation with minimum components. Non-mandatory components could be added at any time.
8. Finally, if there is an existing "InstallData" folder under C:\Program Files (x86)\SAP BusinessObjects rename it to "InstallDataOLD"
Edited by: Don Williams on Dec 22, 2011 7:51 AM

Crystal Report 2011 does not display when keyfigures are zero

I am using Crystal report 2011 with BEX Queries as Data Source. I am not able to see some of the characteristics values when keyfigures are zero or null. In BEX query there is a costCenter Characterstic, few costcenter characteristics values are zero for some months but BEX Query is designed to show as spaces even if the keyfigures are zero for those costcenters. When I am using the same Bex Query with Crystal report 2011 all the costcenters with keyfigures as zero are not showing up on the report. Can anybody suggest how I can show the characterstics values even if all the keyfigures are zero. (I have not selected any kind of suppression in section expert in crystal report), (In Bex Query CostCenter- Properties-Advanced----Access Type for Result values are set to Master Data)

Hi,
Have you made sure the correct Transport files have been loaded on the SAP system? Since you're using CR 2011, you need to make sure the Transports that come with this version of CR are present on the SAP system.
Could you see if the workaround mentioned in SAP Note: 1391673 works for you?
Here's a snippet of the SAP Note:
SAP Development team of BW BEX MDX Interface suggest the following implementation:
Since Crystal Reports is not correctly interpreting the character used to represent NULL values (by default the value: X) please use the Customizing transaction: RSCUSTV4 to change the sent value.
Please note, this is a Global setting, and will also modify the behaviour in BEx application.
WORKAROUND: Create a formula field based on the selection that always returns a number - converting null to 0.
Create a formula in BEx for the KF.
Edit the Selection
Edit the formula to behave like:
COUNT ('KF') * 'KF' + 0
('RKF' + 0) * 1
Not generally acceptable since it requires duplicating fields.
Also, business may not accept 0,00 for a NULL result.
Hope this helps!
-Abhilash

Where are the Release Notes for JHeadstart 11.1.2?

Could you please tell me where the Release Notes are for JHeadstart 11.1.2?
Thanks very much.
Mary
UofW

Hi All:
Found them.
Help > JHeadstart Documentation Index
found within JDeveloper after installation of Jheadstart 11.1.2.
Mary
UofW

Crystal Report 2011 CrystalDecision.reports.web.dll Not found

Dear All,
Scenario 1:
I want to use crystal report in my web application developed in 2008 so,
I have been install Crystal Report 2011 Evaluation copy download from SAP Site.
But it will not found following necessary dll file after installing it.
1. CrystalDecision.reports.web.dll
2. CrystalDecision.reportsource.dll
3. CrystalDecision.reports.engine.dll
4.   CrystalDecision.reports.shared.dll
   This files are necessary to load crystal report on webForm.
Scenario 2:
    I want to download Crystal report 2011 run-time but i found it with must install visual studio 2010 setup.,
so, i need crystal report 2011 run-time which will run with dependency of VS 2010 and with both .net framework 3.5
and 4.0
So,Can anybody tell me solution about this scenarios.

Hi,
There is no .NET SDk for CR 2011. It does not install any SDk assemblies.
No SDk means No runtimes.
[http://forums.sdn.sap.com/thread.jspa?messageID=10937322#10937322|http://forums.sdn.sap.com/thread.jspa?messageID=10937322#10937322]
[https://weblogs.sdn.sap.com/pub/wlg/25302|https://weblogs.sdn.sap.com/pub/wlg/25302]
[http://forums.sdn.sap.com/thread.jspa?messageID=10814217#10814217|http://forums.sdn.sap.com/thread.jspa?messageID=10814217#10814217]
[1606608 - Where is the SDK for VS .NET in Crystal Reports 2011? |http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333633303336333633303338%7D.do]
Use either CR 2008 + VS 2008 or VS 2010 + CR for VS 2010
- Bhushan.
Edited by: Bhushan Hyalij on Feb 9, 2012 1:32 PM

Crystal Reports for VS2010 versus Crystal Reports 2011

I'm not exactly new to CR, however, I have been away from it for a while and am now being tasked to work with this product again. Alot has changed in that period of time. I'm currently using Visual Studio 2010 and I have learned that Crystal Reports is no longer integrated within Visual Studio but available from SAP as a free download as Crystal Reports 2010 and will essentially be a plug in to the Visual Studio 2010 development environment once installed.
In my effort to find a sample database as well as any additional documentation related to Crystal Reports 2010, I'm finding and/or seeing a lot of information related to Crystal Reports 2011 and little or nothing related to Crystal Reporst 2010.
1. Is CR2011 a seperate, stand-alone product versus CR2010, which is now a seperate download and plug in product to VS2010?
2. Are there any sample databases, sample reports, sample .NET code available for CR2010?
3. Do I have it all wrong and CR2010 is really CR2011 and SAP is just trying to confuse everybody?
Marlon

Hi Marlon,
1. Is CR2011 a seperate, stand-alone product versus CR2010, which is now a seperate download and plug in product to VS2010?
CR 2011 is the Full standalone Report Designer, no SDK with it. The CR for VS 2010 is the plugin that was shipped within the VS .NET as an included plug-in , you just have to install it separately with VS 2010. The complimentary SDK is in CR for VS 2010 which has the matching CR 2011 report Designer.
2. Are there any sample databases, sample reports, sample .NET code available for CR2010?
No, but you can use the ones from our download page: These are for[ CR XI R2|https://smpdl.sap-ag.de/~sapidp/012002523100005852352008E/cr_xi_xtreme_rep_smpl_en.zip] and is based on the old reports that you are familiar with.
For sample code see this [page|http://wiki.sdn.sap.com/wiki/display/BOBJ/CrystalReportsSDKSampleApplications], lots of them available.
RAS is the new Report Designer RCAPI SDK and you can find the help for the SDK from the same page you downloaded the installer.
3. Do I have it all wrong and CR2010 is really CR2011 and SAP is just trying to confuse everybody?
We are trying to confuse everyone... just kidding. It's the way the latest builds are released. CR 2011 has no SDK and CR for VS 2010 is the SDK for CR 2011.
You'll also notice that CR for VS 2010 is version 13 and CR 2011 is version 14 which matches Business Objects Enterprise Version 4.0
Thanks
Don

Install configuration for Crystal Reports Viewer 2011

Hi,
Is there any way to configure the defaults for Crystal Reports Viewer 2011 as part of the installation routine?
Specifically we would like to:
1. Switch off the attempt (on launch) to make an internet connection for community resources
2. Hide the side bar unless the user actually goes into the view menu to turn it on.
There's various reasons for this, but mostly it's that to get an internet connection the application has to go through the proxy server - we would rather that sort of activity was instigated by the end user on demand, not an application automatically, not least in this case because the license agreement window seems to be set to force itself to the 'front', which covers the proxy server prompt, so we can't write a script to provide automatic authentication without user intervention. It would be far better if there was a way to simply switch off this feature - and at the same time set the default 'view' settings to hide the side bar in the first place.

Hi,
Do you mean the Standalone Crystal Reports Viewer 2008: http://www.sap.com/solutions/sapbusinessobjects/sme/reporting/viewer/index.epx
If you do then you can perform a slient install by following the instructions from the release notes:
http://help.sap.com/businessobject/product_guides/crv2008/en/xi3-1_crviewer_release_en.pdf
Those notes are provided from this webpage:
http://help.sap.com/content/bobj/bobj/index.htm

Where are release notes for Crystal Reports 2011 SP10?

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