Where are the keychains? I cannot access two sites

It has been two wks now that I am unable to get my web mail, and do my banking. I am able to access other sites with no problem.
They just will not load. My Internet provider was of no help, even though they tried several different URLs to help me access their site (Sympatico).
I found, in this site, somebody with a similar problem who solved it by trashing the keychains from the library folder.
My keychains folder is empty! I can find nothing to trash.
Can somebody help please.

Bring up the Keychain app /Application/Utilities/Keychain Access.app navigate to your site's info and delete them. That should remove it from the keychain.

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