Where can I add a rescue email?
I have forgotten the answers to my questions and I didn't put in a rescue email. Is there anyway I can add a rescue email or reset my answers?
No. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103525)
Similar Messages
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HT5312 You never said how can i add a rescue email to my existing account
You never said how can i add a rescue email to my existing account
http://support.apple.com/kb/HT5312
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HT5312 how can i add a rescue email to my account
how can i add a rescue email to my app store account i traid hard to find a seloutin becouse i dont know the securty questins answers and there is no rescue emai
please help meYou won't be able to add one until you can answer your questions, you will need to contact Apple to get the quesitons reset. See my reply to your duplicate post : https://discussions.apple.com/message/23060043#23060043
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How can I add a rescue email?
I cannot purchase apps because I don't remember answers to security questions. Can I add a rescue email now?
1) Apple ID: All about Apple ID security questions
2) See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
3) Or Email Here > Apple Support iTunes Store Contact -
How can I add a rescue email it my Apple ID?
Hi, I forgot my answers for my security questions and I have to add a recovery email to recover my answers... So how can I add a rescue email to my Apple ID?
Thank you
~
EdileyYou won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
How can i add a rescue email address?
How can i add a rescue email address? i have followed the information on the apple page but what they suggested didn't work/
Do you remember the answers to your security questions ? If you do then log into your account on http://appleid.apple.com, select the Password And Security section of your account's page, answer the two questions that show and you can then add a rescue email address : http://support.apple.com/kb/HT5620
If you don't remember your answers then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the above steps to add a rescue email address for potential future use -
How can i add a rescue email to my apple ID
how can i add a rescue email address to my apple ID coz i forgot to put one when i was creating my account.. is there anything i can do? coz i forgot my security question answers.. PLZ Help meeeee THX
If you aren't getting the reset link as described on the page that you posted from (you won't be able to add a recus email address until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
HT204053 How can I add a rescue email address?
I need to add a rescue email so I can retrieve my security questions
i have this exact question and realy need an answer!!!!!!!!!!! is there a way to add a rescue email to my already officail account? please please please if you have information on this subject respond as soon as you can!
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HT5577 How can I add a rescue email address now?
I didn't add it at the first day I created my apple ID account. I want to change the password but can't remember the answer of 2 personal questions.
So now I am supposes to add my rescue email address to receive new password. But how can I do that now?
Thank you in advance.You would need to contact Apple Support to help with resetting security questions
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HT5312 How can I add a rescue email address
How do I add a rescue email address. Have been in passwords and security but not getting the
option to add a rescue email,Welcome to the Apple Community.
You need to answer your security questions to add a rescue address, if you don't know these.
If you don't know these you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
I do not recall ever answering the security questions therefore I do not know them and iTunes will not let me purchase music through my iPhone. How do I reset the security questions? I do not have a rescue email set up to do so. How can I add that?
You can't now and need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
The time to create a rescue email address is when you set up the security questions, not after forgetting their answers.
(90478) -
also my ipod is a Nano 5th Generation....so when the account security person asks for ipod serial number..its completely useless because the serial codes only work for Ipod Touch and Iphones.
- Serial Code from Ipod= USELESS..
- Answer at least one of your security questions= I can't...and the whole reason im having this issue..
- Have a rescue email= trying to see if i can get one.
This issue is Reaaaallly starting to annoy me, so someone please help Thankss! xoWelcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support -
Where can I find my rescue email?
I have a hard time finding my Rescue email, can anyone help me find my solution?
ThanksHey Jcortes12,
Are you referring to the rescue email for resetting your Apple ID security questions? You can find and edit it by following these directions:
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
from: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Welcome to Apple Support Communities!
Sincerely,
Delgadoh -
How can i add a Rescue Emile without calling apple support ?
hello , i want to add a rescue emile to my apple id and i can't , i cant either call them because i'm in SA and they don't have a number to call here so please help me .
You can't add a rescue email address without being able to answer 2 of your security questions, you will need to contact Apple to get them reset.
As South Africa isn't on this page : http://support.apple.com/kb/HT5699 , then you can try contacting them via this link, saying that you don't have a rescue email address and that you are in South Africa (which isn't on the HT5699 page) and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Pls someone tell me how to add a rescue email address to my account ...I cannot purchase stuff coz it keep asking me to answer the security questions I av forgotten the answers.....thank you
You can't add one without being able to answer 2 of your questions, so you will need to get them reset first - see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
When you've got them reset you can then add a rescue email address for potential future use : http://support.apple.com/kb/HT5312
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