Where can I complain about Apple?

Apple seem to have a lot of contact numbers and support lines but there are no obviously visible ones to make a complaint.
The reason i want to complain is because their software, which i always keep updated, ruined my laptop i.e. it caused me to have to erase all of my drive with all my files because it would not restart after the update, kept getting to the same loading point then switching off. I had backup but some important files were lost because they were not there during my last back up.
The support suggested i pay a lot of money to recover any lost files, but why should i pay when it was Apples product that caused the problem?
If anyone knows where i can actually make a complaint directly to people who can deal with it please share. (I am very frustrated about this)
Thank you.

Any help here? (I can't read the page)
http://www.apple.ro/ro_/apple/
We are users here like yourself. You are not talking to anyone from Apple here.
"I send it back, they keep it for MORE THAN A MONTH and they send back THE SAME PRODUCT"
Of course they will send you back the same product. They will not send you back a different model.

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Can anybody from Apple tell me what can be done ? It seems that some of your dealers are messing your image !
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Any help here? (I can't read the page)
http://www.apple.ro/ro_/apple/
We are users here like yourself. You are not talking to anyone from Apple here.
"I send it back, they keep it for MORE THAN A MONTH and they send back THE SAME PRODUCT"
Of course they will send you back the same product. They will not send you back a different model.

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Hi,
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Thank you for visiting the HP Support Forums. This forum is to leave feedback and suggestions directly relating to these message boards. If you have feedback for HP about their products or services, please use the link below:
http://welcome.hp.com/country/us/en/wwcontact_us.html
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Thanks!
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
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AASP Fees !! Where can i complain about a AASP

My battery needed to be change, my equipment is out of guaranty and i do not have Apple care.
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they charged me 184.78 for the battery and another 23.20 for the instalation?
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Where can i complain or report a AASP?

Thank you for visiting the HP Support Forums. This forum is to leave feedback and suggestions directly relating to these message boards. If you have feedback for HP about their products or services, please use the link below:
http://welcome.hp.com/country/us/en/wwcontact_us.html
This is a user-to-user community, and not a venue to receive direct help or feedback from HP. If you have any further questions or concerns, please feel free to send me a Private Message.
Thanks!
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
Rules of Participation

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Contact Us
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Welcome to Apple Discussions!
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Message was edited by: Frank Caggiano - I'll ask the hosts to move this to the proper community.

Where can I complain about Apple?

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