Where can I download ios 5

I have been trying for 3 days. Apple Helpline said they were having a few calls about server but that was 3 days ago. How can I download it?
Alternatively does the file always get thrown away after installation? I downloaded it once on another Mac for my iPhone but my wife's iphone 3gs keeps getting timed out on the download. Can't seem to find anything but a restore package in the library.
Thanks
Enio

Enio - iOS 5.0 is downloaded and installed automatically to your device via iTunes. This happens when you connect your iPhone to iTunes, and select Update. iTunes does keep a back up of the iOS firmware installer because it's an .exe file that you can run manually. It relies on iTunes for the unpacking/installation process. Have you tried using another computer or resetting your Internet connection?
http://iphone-and-i.blogspot.com

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