Where can I find an Apple tech for help?

Loaded all my music CDs to iTunes on my mac.  Paid for iTunes Match.  No music in iTunes on my Mac, iPhone, iCloud, or PC.  Only ever saw the music one time on my Mac.  Then gone.   So many issues with Appleid and can't even begin to figure out where I am on passwords.  Decided to wait the 90 days so any machine could be deauthorized hoping maybe all albums downloaded and paid to match would show up on any device.
Where can I get a live person or step by step help to find the music I paid for, clean up all the different passwords, and sync all my devices so I can play all the music I have collected over the years?  I have spent hours dealing with this. 

What do you mean the music is "gone?" I find that hard to believe.
At any rate it sounds like you need to make an appointment at your nearest Genius Bar: <http://www.apple.com/retail/geniusbar/>.

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