Where can I find assistance to install Xcelsius present 2008
Hello all,
I recently purchased Xcelsius present 2008 and when I installed it in my computer it requested it a key code or validation code. I entered the code that came with the software and I got a message saying that the code is invalid. I have only been able to use it on the trial mode, but the trial period is about to expire.
I contacted the people from BOSAPAmerica, and they kept asking me for a valid code for them to reset it, and I sent them the only code that came with the box, and after a few emails back and fourth they couldn´t provide me with a solution.
I would appreciate any help, assistance or contact information from anybody that would be able to help me solve this issue, Im concern that by the end of the week I wont be able to use it even though I paid for it.
Best Regards
Hello,
I got the problem solved. There is a section on this website that has a series of "SAP Notes", that provide solutions for problems reported by users.
There are 3 SAP Notes that deals with this issue:
SAP Note 1275298
SAP Note 1279492
SAP Note 1200927
My IT used the instructions shown in the 1275298 and 1200927 SAP notes and solved the problem
Hope this helps
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