Where can I get help if this forum doesnt help?

I have recently posted a topic on the forum here but no one was able to resolve my issue. Where can I now find help? The apple website leads me in circles with no real troubleshooting email address to use. Any where I can go?
In case you were wondering this was my original post:
The tracks in some of my albums appear in the wrong order. I have already figured out that within an album in itunes differing album artists for each track mess up the track order for that album. For this reason I have deleted all the "album artist" fields for all tracks on itunes (and my ipod) leaving the field blank. I have left in the "name" "artist" and "album" fields as well as the track numbers.
Depending on what sort of mood my ipod is in it randomly seems to add information back in after x amount of weeks which cause some albums to play in the wrong track order again.
Why is itunes randomely changing the meta information and adding in information ive previously deleted?
Also, why dont the tracks just sort by track number rather than using album artist first. It seems absurd to me itunes would sort tracks this way. Can it be changed so my ipod sorts tracks simply by the track numbers and ignoring the other fields?
Also certain album art gets mixed up or wont appear on my album. I have already solved the problem by wiping all the album art then rechecking the box to show album art but this isnt the first time ive had to do this and I would like to know what is causing the problem.
Thx for any help
Windows XP

The iTunes forums are still probably the best place to get the answer to a problem. You should provide the info of the version of iTunes, QT, and System that you are using.
I would suggest that you post in the iTunes Windows and not the iTunes Mac for a start.
I use the 'keep' and 'copy' features. I don't have any problems with sorting. If I do have a jumble then I will select the offending alubum deleting it but KEEP the files the 'add' them back. You can sort by track number if you have that option selected as a column in your iTunes main window.
Are you using PlayLists?
MJ

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