Where can I get some help with my Nokia Maps Licen...

My problem is I bought a license and a Nokia n97.
I originally bought the license on my n95 and was able to transfer my license to my new n97. But since I have upgraded to version 3.0 my license has dissapeared.
I tried doing the sim card transfer method and that works up to the point where it tries to associate it with my new sim card (I changed provides when I upgraded). When it gets to this point it simply states "No updates" and then keeps trying again and again. I have rolled it back to version 2 and now have the same problem. 
Unfortunately I have lost the email I got when I registered and I can't find any information on how to get this email resent.
I have tried speaking with Nokia care here in Sydney, Australia and they said it is a known problem but there is no fix for it.
I would like to try entering my license code again manually to see if thats possible. But I am told and I can see that nokia doesn't allow its customers to get this information again.
Please do something about this Nokia. It's really a **bleep** situation.
Solved!
Go to Solution.

zgeek wrote:
My problem is I bought a license and a Nokia n97.
I originally bought the license on my n95 and was able to transfer my license to my new n97. But since I have upgraded to version 3.0 my license has dissapeared.
I tried doing the sim card transfer method and that works up to the point where it tries to associate it with my new sim card (I changed provides when I upgraded). When it gets to this point it simply states "No updates" and then keeps trying again and again. I have rolled it back to version 2 and now have the same problem. 
Unfortunately I have lost the email I got when I registered and I can't find any information on how to get this email resent.
I have tried speaking with Nokia care here in Sydney, Australia and they said it is a known problem but there is no fix for it.
I would like to try entering my license code again manually to see if thats possible. But I am told and I can see that nokia doesn't allow its customers to get this information again.
Please do something about this Nokia. It's really a **bleep** situation.
Hi zgeek,
I had a similar issue when moving from my N95-1 (maps 3.0 installed and licence upgraded) to my N86-1 (maps 3.0 pre-loaded). Everything was fine with the old SIM but couldn't transfer the licence across to the new handset and SIM.
Nokia ended up giving me new licences as the old ones didn't want to work anymore.
Have you searched your e-mail for the word "openbit"? Not sure if they just do Europe or the worldwide licencing sales.
One of the Nokia staff that contributes to the support forums was able to assist me (see this thread), as long as you have your N95 IMEI and SIM and your N97 IMEI and SIM then they should be able to sort it - It took me 3 weeks to resolve  and cbidlake was excellent and prodding the right people.
Hope that this helps., 
Alun.
N8-00 (Product Code: 059C5Q8 (UK Generic)) FW Belle (111.030.0609.377.01)
Orange 5.1, NK702, 7110, 8310, 7250, 6230, N70, N95-1, N86 8MP, N8-00

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