Where can I make an official complaint about a specific app?

One of my apps updated about two months ago and the functionality has been comprimised.  The developers have been "working on the problem", but nothing has been resolved.  The app is nearly unusable without the functionality that is lacking.  I'd like to get the $ I've invested in the app back.  How do I do that?

Apple's policy is that all sales are final, especially on an app that you bought some while ago and have chosen to update. You should always maintain archival copies of your apps so that in a case such as this you can revert to the previous version of the app.
Mac App Store Support -
http://www.apple.com/support/mac/app-store/

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