Where can I re-download 2010 Professional Plus?

I ordered a copy of Microsoft Office 2010 Professional Plus for my wife's netbook computer a few years ago through my employer's home use programme. I downloaded it directly from the MS website at the time.
I'm still with the same employer and have recently bought my wife a new desktop PC. I've moved all her data to it, and naturally she wants to use Word again. Unfortunately, while I have the product / activation
key from the original purchase, the Microsoft web site won't let me re-download the software; the error message reads, "The Office 2012 Product Key provided represents a product which is not eligible for free download."
How can I re-install the software?

You can either purchase the current Office2013 product via the Home Use Program (HUP), or, obtain a copy of the Office2010ProPlus disc (or setup files on a flash drive) from your employer and use your product key with that.
If you still have the original email from HUP (when you purchased Office2010), the link for download, may still be valid.
The Office website for re-download, is for Retail purchases, not for HUP.
Don
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Similar Messages

Office 2010 Professional Plus Download / Install

I recently completed a Microsoft Self-Audit and discovered that we have an additional 50 copies of Microsoft Office 2010 Professional Plus, MAK. I have contacted customer support via online chat and they have confirmed my key is valid, they gave me
a number to call to continue my quest for the download. Upon calling that number it told me to fill out a form online and it would put a ticket in for someone to call me. The fee for submitting that ticket would be nearly $300 dollars (I might
as well get the next version of office).
I have searched the web for days now and have attempted to download then activate every trial version and have had little luck. I also discovered a page that allows you to use your product key to download a copy of the version you need, however when
trying to submit it it states that the version of office associated with the key does not allow additional copies to be downloaded.
Although my company states they are willing to purchase the updated software I would feel bad losing 50 copies (which close to the number of employees in this company) of office 2010.
TL;DR 50 extra keys with no download page.

Quoting Rohn007 on thread http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/microsoft-office-pro-plus-2010/bb1672f6-5590-49bb-a26e-8935dc912b91
OK, you did get the right trial version. Good thing you removed the Home and Student Trial.
I don't know why there is no activate button.
Here are some other download links that should include Pro Plus:
• http://msft.digitalrivercontent.net/office2010/X17-75238.exe  Office 2010 Professional Plus x86 (English) - X17-75238
• http://msft.digitalrivercontent.net/office2010/X17-75612.exe  Office 2010 Professional Plus x64 (English) - X17-75612
http://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspx -Download Backup Buy Backup disk 2010 using Product Key - FPP
http://www.office.com/backup  - Download Office 2010 Installation Backup. You will need your original Product Key, such as one from a Product Key Card .
https://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspx?redir=0  -download/backup
for Office 2010
www.office.com/downloadoffice
https://office.microsoft.com/en-us/buy/netbook-FX101850729.aspx - Download Office for Netbooks (H&S, H&B, PRO, Standalone Apps)"
I have tried everything he suggested with no hope. I have a MAK (Multiple Activation Key) that my invoice says is good for 50 copies of Professional Plus 2010, should I have received different 50
keys to activate the same version of office?

Offline Activation issues with Office 2010 Professional Plus

I have a volume license for 17 seats for MS Office 2010 Professional Plus, along with a MSDN license which authorizes us to have 50 seats.
I have activated the software offlline via the telephone. After about six months the licenses go inactive and requires me to reactivate the product again. This has happened serveral times.
The network consisting of three servers: One Domain Controller, two member servers one of which has Exchange 2010 and the other is the endpoint management secrutiy server. There are 17 clients with windows 7. The network does
not connect to the web.
I have been on the phone with support but the level of the help desk has not been very informative. In the 90 minutes that I was on the phone, I was directed to go to various websites, i.e. volume licensing ... these sites were not
helpful. Toward the end of the phone support I was finally transferred to a U.S. representative. This individual stated that I would need to have a support contract in place prior to recieving help for a product that should install and be activated without
an issue.
I do not have a KMS, I'm completely isolated from the Internet and would like some direction on this matter.
/r
Mitch Page
ISSM
CISSP

Hi, this is a public/community forum, not an official support channel, but we can try to help you.
VL editions of Office can be activated by either KMS product key (the default pre-embedded key) or by MAK product key.
KMS doesn't require any kind of web connection at any time (you could activate your KMS host by telephone activation. Your KMS clients then contact your KMShost only, via your internal network. No internet connection is needed)
Or, you can use MAK. MAK requires you to "install" your CSVLK product key in each computer (overwriting the pre-embedded KMSclient pkey) and then activate each computer. You can activate MAK installations via internet or telephone.
Typically, once an MAK pkey is activated, it remains activated, unless the computer is subjected to "hardware changes" or some form of data restore or recovery.
Although you don't have KMS implemented, you do seem to have enough computers (the minimum is 5) to consider KMS.
6 months is an interesting milestone. 180 days is exactly the timeframe for a KMSclient to become unlicensed if it been unable to contact a KMShost.
Perhaps you could check the current licensing configuration/status on a couple of computers, to confirm their current situation?
- on a computer, open an elevated (run as admin) CMD console
- execute: cd \Program Files (x86)\Microsoft Office\Office14
(or on a 32bit OS, execute: cd \Program Files\Microsoft Office\Office14
- execute: cscript ospp.vbs /dstatusall > c:\osppOUT.txt
This will produce the text file, showing all *possible* Office licenses, and the currently installed one should show as "Licensed".
You can post the results back here for us to review for you. (there is only a partial pkey displayed, so nothing sensitive will be revealed)
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Visio 2013 and Office 2010 Professional Plus

I am using KMS. Both Office 2010 and Office 2013 keys are installed on the KMS server. On a Windows 7 system, Office 2010 Professional Plus in installed and activated. Visio 2013 Professional is also installed, but it is not activated.
I see hits in the event log for activation requests, furthermore slmgr.vs /dlv all shows a 4 count for Office 15, KMSHostVL edition. This is probably correct, we haven't deployed Office 2013 or many Visio 2013 apps. The problem is every time I
open Access 2010, the Office installer runs. This does not happen for Word, Excel or Outlook. Does anyone know how to fix this problem or how to troubleshoot it?
I tried running the VA client diagnostic tool, but it said Office was activated. I am sure in looked at my 2010 Pro and not the 2013 Visio.
Thanks

when you have a combination of Office products installed upon a single machine, (even sometimes with a single product installed), the Office applications can sometimes suffer a repair/re-registration sequence upon application launch.
This can happen in non-KMS scenarios, and, is usually caused by missing registry keys or a damaged installation.
It can also be caused by updating/patching one of the Office products, since updating/patching will sometimes cause the registry entries to be re-written, which can "toggle" the registered default application.
This is one of several reasons why MS recommend against having multiple versions of Office installed upon a machine.
Try a repair of Office2010, to see if that will correct the registration of Access2010. If successful, then check Visio2013 is still launching ok. Then check Access one more time (to see if launching Visio has disrupted Access again).
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Office 2010 Professional Plus; Switched laptop, activation does not work

Hello,
I've had Office 2010 Professional Plus for a couple of years now, on a desktop and a laptop. The laptop died, and I bought another one (refurbished). I was able to install and activate my Office Suite on that laptop. Then, there was a malfunction (fan) with
that laptop, and it was replaced under warranty for an exact same model (Lenovo T410); my hard drive was placed in that laptop. My system works now, but the previously working Suite does now want to be activated again. When I try to do that, it tells me that
this cannot be done.
How can I resolve this? With my desktop and this current laptop, I am only using 2 out of 3 licenses.

Hi,
We'd better confirm the usage of licenses with the local customer service in your area:
http://support2.microsoft.com/gp/customer-service-phone-numbers/en-us?wa=wsignin1.0
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

End tag error in Office 2010 professional plus

I have my research paper got corrupted some how. When I try to open it, I get the following error:
"The name in the end tag of the element must match the element type in the start tag.
Location: Part: /word/document.xml, Line 2, Column: 5119889"
I am using Office 2010 Professional Plus.
I tried to install office service pack 1, but I get this error: "The expected version of the product is not found on the system"
I need to restore this document as the deadline of paper submission is approach fast. I would really appreciate any kind of help.

Seems that you've received an "end tag" error when you open a DOCX file in Word 2010. After installing Office 2010 SP1 as
KB2528942 suggested but get the error "The expected version of the product is not found on the system".
Office 2013 and Office 2010 Service Pack 1 resolves this issue for new files. It will also prevent the problem from recurring with any files that were recovered with the Fix it solution in this
article.
Have you tried to install the hotfix in
KB2528942 "fix for me" section?
If you are familiar with editing XML, you can try to fix the problem yourself by correcting the mismatched oMath tags in the document. See the following example:
Incorrect tags:
<mc:AlternateContent>
<mc:Choice Requires=”wps”>
<m:oMath>
</mc:AlternateContent>
</m:oMath>
Correct tags:
<m:oMath>
<mc:AlternateContent>
<mc:Choice Requires=”wps”>
</mc:AlternateContent>
</m:oMath>
Note: unzip the source file by unzip tool and you will also have to use an application such as Notepad to edit the XML.
Feel free to post back.
Tony Chen
TechNet Community Support

Outlook 2010 Professional Plus Send/Receive Issue

When my client leaves for the day and his computer is idle his outlook 2010 Professional Plus stops sending/receiving. Because of this NONE of his emails get forwarded to his phone when he is away from his computer. I've spent HOURS trying
to figuring this issue out, but I have not been successful. Please help me make send/receive work continuously.

Hi,
The user can’t send/receive any emails, not just can’t forward emails to his phone, right? If I’ve misunderstood something, please feel free to let me know.
Did he forward emails to his phone with Outlook rules?
Did he get any error message or the outgoing emails just stuck in Outbox?
Can he send/receive emails from web access? If not, please contact the user’s ISP to help resolve the problem.
If web mail works fine, we can follow the steps below to troubleshoot the issue on Outlook side:
1. Please check if Outlook shows Disconnect on the bottom of the Window. Hold Ctrl key and right click on the Outlook icon on the tray, click Connection Status to check if your email account is disconnected.
2. If the user installed any security programs, please temporarily turn off them to check the result.
3. Try to reset Send/Receive settings to check the result. To do this, go to
C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\
Locate the <profilename>.srs file and rename it to
<profilename>.old and restart Outlook to check the result.
4. If above not working, please try to create a new mail profile and setup the email account in the new profile to check the result.
http://support.microsoft.com/kb/829918
Hope this helps.
Regards,
Steve Fan
TechNet Community Support

Activate Office 2010 Professional Plus with MAK

How do I activate a new computer to download Office Professional Plus 2010? I have an MAK but I do not know how to use it. Thanks.

There are two activation methods for MAK:
MAK Independent Activation: Each computer individually connects to Microsoft via the web or telephone to complete activation.
MAK Proxy Activation:
This method uses the Volume Activation Management Tool (VAMT). One centralized activation request is made on behalf of multiple computers with one connection to Microsoft online or by telephone.
Note: VAMT enables IT professionals to automate and centrally manage the volume activation process using a MAK.
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How do I correct Error 1402 when installing 64-bit Office 2010 Professional Plus?

During installation of Office Professional Plus (64-bit) on a 64-bit Dell PC with 4 GB RAM, installation fails about 75 percent of the way through resulting in file roll back. Display: Error 1402 "Setup cannot open the registry key ('UNKNOWN\Components\DA42.
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Thank you!

To all that encounter the same problem...use this advice from michelsmith!
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Make sure you run the command as Administrator and copy and paste the above in...then wulahhh!!!
Tried to install again and worked perfectly!
Thankyou thankyou thankyou....I'm never one to write on these things...let alone join up....but this advice just saved me from reinstalling my OS which I was hoping would solve the problem....(phewwww :) )
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Gobilino.

Where can I find/download the package that contains: OracleConnectionPoolD

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from where can i find/download it's tables and data? ("Oracle iDS Froms:... Jan 22, 2004 6:34 PM
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Where can I re-download 2010 Professional Plus?

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