Where can I start a topic about terrible Apple Store experience in here?

Dear Forum User,
I was wondering whether I could start a topic about the Apple store experience in this forum? Please guide me in proper direction.
I have been a faithful Apple customer for almost 3 years and use the whole Apple ecosystem for home and business. Up to few months ago I had never seen anything from Apple but professionalism and quality. However, waiting in front of the Apple store at 6am in Montreal and then facing extremely rude Apple employees who treat customers with humiliation and disrespect, I thought I somehow need to find a way to complaint more effectively.
I think it would be appropriate to have a topic in this forum to discuss the horrors of the Apple store.
Best Regards
Esfandiar Amir Rahimi

You know we are just other Mac users. Not to excuse what happened, but I have been reading that the Apple Store employees have been asked to work overtime and they are deluged with work and crazy hours.
You could write something here, which will go to Apple directly -- don't know really, how much attention it will get, though. In addition, I would get the store manager on the phone and give him or her an earful. That might be the most effective option.
http://www.apple.com/contact/feedback.html

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