Where can I view the estimated delivery date of my shipped-to-store purchase?

Question

I recently bought an item that I am anxiously awaiting to be delivered to the store.  I received an email that the "Order is almost ready for pickup", with a link to the order page, which only shows that it is in transit to the store, not when it is expected to arrive/where it currently is.  Is there any way I can view this information?

Answer 1

Hi there ParkerCrist-
My excitement when waiting for my order to arrive could be favorably compared to a kid waiting for Christmas morning, so I can understand you wanting to have a general idea of when your order will arrive at the store.
In general, the information that hockeycanuckjc gave is correct.  When you are placing your order, BestBuy.com usually tells you the expected amount of time for the product to ship to the store.  Once you receive your order confirmation, which should also have an estimated date of arrival as well.
However, if the order is something that has to be transferred in from another store, then there usually will not be an estimated arrival date as that can vary based upon how the product is shipped from store to store.  In this case, it looks like your order is coming directly from the vendor, so we wouldn’t in this situation have an estimated arrival date either.  It does look like the order has shipped and is expected to arrive at the store on Monday.  Please make sure you wait for the email from the store that they’ve checked it in before heading to the store to avoid any disappointment.
I hope that this helps and thanks for choosing to order from Best Buy! 
Bill|Senior Social Media Specialist | Best Buy® Corporate
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