Where Change Credit Card # for Monthly Billing?

I cannot find anywhere on my profile or order where I can change the credit card number for my monthly Creative Cloud billing.

After wasting 90 minutes, over half of that waiting for phone support, the phone support person, after 20 minutes, came to a conclusion that because the monthly billing was supposed to happen yesterday, the 'Edit' billing option is not available, and I should check back later to see if the Edit option reappears. In the meantime, he says that my account will be 'suspended', if my credit card is not available for billing. I am not sure of the implications of that (can't use the software on my PC; my business catalyst sites are taken offline?), but this situation is making me think twice about this subscription solution. If I am going to be subject to such a waste of time, waiting an hour and a half for a simple billing issue; with my use of the software, and website availability, at risk, this subscription is too risky for me. I am just in the third month of trying this out.
Note: My credit card company notified me Friday of a fraudulent $20 charge to my card in the Dominican Republic (I'm not even sure where that is), so we cancelled the card, and they sent me a new card that arrived today (Monday). First time that has happened to me, but that is not as bad as having my software usage and website availability 'suspended'.
Thanks both of you for trying to help me out on this...

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  • Re: How to Update/Change Credit Card for my subscr...

    Hi I am .[Removed for privacy]
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    Plz help me

    evita1 wrote:
    How to Update/Change Credit Card for my subscription?
    Please provide a detailed explanation.
    To update your credit card, follow these steps:
    1. Sign in to www.Skype.com
    2. Click on Your Active subscription
    3. Select your subscription then click on Settings.
    4. Click on Change payment method.
    5. Enter a new credit card details or select a different payment method. Then click Save
    Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.
    If you found my post useful, please give "Kudos".
    If it helped to answer your problem/question, please mark it as "Accepted Solution" so other people can find it easily.

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  • How to Update/Change Credit Card for my subscription

    i changed my card twice already and your system is still processing the old card 

    evita1 wrote:
    How to Update/Change Credit Card for my subscription?
    Please provide a detailed explanation.
    To update your credit card, follow these steps:
    1. Sign in to www.Skype.com
    2. Click on Your Active subscription
    3. Select your subscription then click on Settings.
    4. Click on Change payment method.
    5. Enter a new credit card details or select a different payment method. Then click Save
    Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.
    If you found my post useful, please give "Kudos".
    If it helped to answer your problem/question, please mark it as "Accepted Solution" so other people can find it easily.

  • FIX: Unable to update/change credit card for iCloud Storage

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    vinccilam1 wrote:
    Will my HK SAR plan (HKD49.90) be automatically debited from Skype credit?
    Hello,
    Yes. In the absence of a Subscription your credit account will be debited .
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
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    Hello,
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    I get everytime the error-page. And in that time my subscription has ended and I have a big project to finish.
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    this link won't help me:
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    Hi Samm,
    Can you post a screen shot of where you are clicking before getting the error, the link that gives the error and the exact error itself? I want to report it but need more info.
    Our support can generally change it for you if needed also, which might be a workaround in the meantime.
    http://www.adobe.com/eeurope/support/contact/
    -Dave

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       The Mac App Store, App Store and iBookstore services (the "Stores") accept credit cards issued by banks in Qatar or Content Codes as forms of payment.
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    I get to the edit billing ok then get a message that there is a problem on Adobe's end and to try later.  For the last 4 days.

    Hi susnb59,
    I hope you must have also tried different browsers like Archcentury, which is first step towards resolution, next you can trying deleting the cookies & browsing history.
    If the issue still persists, please inbox me the order number for which you want to change the billing details with your contact informations, I can always follow it up for you with the concerned team.
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  • Can't change Credit Card if we are on a subscripti...

    Hi,
    My Credit Card company recently changed my credit card number which needed me to update all accounts where I had registered for auto-pay using that card. Skype is one them and I have a Subscription plan. This is what I tried to do :
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    There is a workaround to the issue stated at the link below but we must fix the primary issue:
    http://community.skype.com/t5/Rates-and-subscriptions/How-to-Update-Change-Credit-Card-for-my-subscr...
    The guidance that one needs to cancel a subscription to update the payment menthod is wrong.

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