Where did Google Earth go when I upgraded to the latest version of Firefox?

I clicked the popup that upgraded to the latest version of Firefox - and clicked to give it permission to make changes to my computer - and my Google Earth was no longer there. I restored my computer to before I had made the Firefox changes and my Google Earth was there but I got a blank page when I tried to open Firefox. Then I re-downloaded Firefox and Google Earth is gone. I would like to have both. If I have to do without one I would give up Firefox and use Internet Explorer until the problem gets fixed.

''andy_blunden [[#question-1057157|said]]''
<blockquote>
When I drag messages from the Inbox to another folder for archiving, they don't move. This problem has only arisen since I updated to the latest version of Thunderbird.
</blockquote>
I doubt it is a Norton Security problem. Maybe. I solved it by deleting the account and re-installing it.

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What do I do when I've tried upgrading to the latest version of Firefox and I see the message: "access denied"?

I've tried multiple times to upgrade to the latest version of Firefox. I click download, then run, and shortly after, a little pop-up appears titled "7-Zip" and the message "Access is denied" is within the pop-up.

Try this:
*Download the full Firefox installer and save the file to the desktop https://www.mozilla.org/en-US/firefox/all/
*Start the installation with a double-click on the desktop icon
It is possible that anti-virus software is causing the problem.
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

I tried to upgrade to the latest version of Firefox but on the Firefox start page is still says "you are not on the latest version of Firefox, upgrade now"

I tried to upgrade to the latest version of Firefox but on the Firefox start page it still says "you are not on the latest version of Firefox, upgrade now". The start page looks different so maybe it did upgrade but why does the reminder still show?

You may see that message below the Google search box on www.google.com/firefox which is the old Firefox default home page. It appears that page is no longer being maintained by Google. You appear to have the latest Firefox version.
'''If you want the Google search page as your home page,''' change your home page to '''''about:home''''' (a new, updated version of the old Google/Firefox home page is now built-in to Firefox).
*See --> http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
Also see --> https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version 
You can also see your version on the ''Help > Troubleshooting Information'' display
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*'''''Shockwave Flash''''' (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

Upgrading to the latest version of Firefox would cost me about $2,500 so why am I mad?

I have a Mac G5 with OS 11.4.11. In order for me to upgrade to the latest version of Firefox I would have to install a new system. If I install a new system I have to install all new programs. Adobe Photoshop, Illustrator, InDesign, GoLive and other CS programs, plus PowerPoint, QuarkXpress , and many others. I can't afford to upgrade. I really like Firefox but what am I suppose to do?

Firefox 4 and later require a Mac with an Intel processor and OS X 10.6 (Firefox 16 runs on OS X 10.5).
*http://www.mozilla.org/firefox/17.0.1/system-requirements/
For an unofficial Firefox 17.0 ESR compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:
*http://www.floodgap.com/software/tenfourfox/
*http://www.macupdate.com/app/mac/37761/tenfourfox
*http://code.google.com/p/tenfourfox/wiki/ReleaseNotes170
*http://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
*http://code.google.com/p/tenfourfox/wiki/QuickTimeEnabler
*http://code.google.com/p/tenfourfox/wiki/AAATheFAQ

Terrible performance since upgrading to the latest version of Firefox.

Since upgrading to the latest version of Firefox, have been experiencing terrible performance. I have websites load time increase of even hesitate in loading. Also I keep getting the error that my Adobe Flash is not current, even after re-installing the Adobe Flash several times.
Laptop configuration:
Lenovo Thinkpad E530 core i5 processor with 8 GB Ram running on Windows 8.1 Pro.
I am seriously considering dumping Firefox which I have been using since 2.x and going back to MS Explorer which I hate. Any help with these performance issues would be greatly appreciated.
Frustrated Firefox user ;(,
Jonathan Cohen
edit: removed personal information for your protection. please note that we cannot offer support via telephone, so please continue in the forum. thanks for your understanding! (philipp)

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there?

Cannot expand my touch screen since upgrading to the latest version of Firefox.

Since upgrading to the latest version of Firefox, I have not been able to expand the touch screen on my PC. I have windows 7 installed. I can still enlarge my screen with other browsers.

The padlock has been replaced by the site identity button, for details on using it see https://support.mozilla.com/kb/Site+Identity+Button
If you want to add a padlock icon to the location bar, you can use the Padlock add-on - https://addons.mozilla.org/firefox/addon/padlock-icon/

Since my computer upgraded to the latest version of Firefox, I can't access or access only partial websites - how do I fix?

My computer did it's normal Window update as well as updated to the latest version of FireFox. Since then I can access minimum parts of normal websites and I cannot use multiple tabs to search different websites. I restored my computer to before the Windows 7 update thinking that was the problem but I still have trouble accessing sites and extreme slowness with FireFox. Any ideas?

* 
Many site issues can be caused by corrupt cookies or cache. 
Clear the Cache 
'''''Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"'''''
 and 
Remove Cookies '''''Firefox/Tools > Options > Privacy.''''' 
Under '''History''', select Firefox will '''Use Custom Settings'''. 
There is a button on the right side called '''Show Cookies'''. 
If there is still a problem,
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]'''''
 While you are in safe mode; '''''Firefox Options > Advanced > General'''''. 
Look for and turn off '''Use Hardware Acceleration'''. 
Poke around safe web sites and see if there is still a problem. Then restart.
 
* 
I found that after Firefox v29, a LOT of my settings and 
add-ons were changed / reset. Try this; 
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]'''''
 While you are in safe mode; 
'''''Firefox Options > Advanced > General'''''. 
Look for and turn off '''Use Hardware Acceleration'''. 
Then check ALL of your settings. Browser and add-ons. Then restart.

I get this error message when trying to upgrade to the latest version of Firefox, Setup has caused and error in SETUP.EXE.

Upgrading from Firefox version 2.0.0.20 to the latest version, 3.6.8.
I using Windows ME.

Firefox 2.0.0.20 is the last ever version of Firefox for Win98 / SE / ME.
http://www.mozilla.com/en-US/firefox/system-requirements.html
You can try KernelEx to get Firefox 3+ to work, but it would be very slow with an old PC of less than 750Mhz.
http://sourceforge.net/projects/kernelex/

When i upgrade to the next version of firefox, all of the web sites i had pinned to firefox on the Windows 7 task bar disappear

I accept the offer to upgrade to the next version of Firefox

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* [[Server not found]]
* [[Firewalls]]

The college uses, E-bray, to read the E books from the library. The previous version of Firefox worked great with the plugin. When I upgraded to the next version of Firefox now the plugin will not work.

E-bray is a reader that allows me to easily read the college's Library's selection of electronic media. I am running version 5.0 of Firefox and the other version worked fine. It may have been version 3, I think. I have version 3 in my download. Can I load this version back onto my lap or will this really mess things up?

Try loading and using the add-on from this link: https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/
Many add-ons do in fact work if you force them to run. The procedure to roll-back is given in this article: [[installing previous versions of firefox]]
Unfortunately the official Firefox policy is that you downgrade to 3.6 which is supported for a while longer, and not the now unsupported Firefox 4. If after installing and running the ''add-on compatibility reporter'' you still have problems there are ways around the official policy.
I think it is absurd that Firefox 4 may be used by tens of millions of users one day and a few days later those that upgrade to Firefox 5 should be not only told not to use a now unsupported browser, if they need to revert due to problems, but are actually obstructed in attempts to do so. See also [/questions/840397#answer-205154]

When I upgraded to the newer version of Firefox my add-on no longer showed at the bottom. How do I get the add-on to show at top and bottom? Do I need to go back to an older version?

I upgraded Firefox to the newest version (4 I think it was from 3). Now my "add-on" no longer appears"at the bottom" of the screen, only at the top. Do I need to go back to the older version in order for the add-on to show at top and bottom? If so, how do I do that if I decide to do it?

Your UserAgent string in Firefox is messed up by another program that you installed, and those websites don't know you are running Firefox 3.6.3 (which is what you do have installed).
[http://en.wikipedia.org/wiki/User_Agent]
type '''about:config''' in the URL bar and hit Enter
''If you see the warning, you can confirm that you want to access that page.''
Filter = '''general.useragent.'''
Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset''''',
Then restart Firefox

Upgraded to the latest version of FireFox After restarting I could not browse? Also how do I export bookmarks?

The browser acts as though it is connecting to the page, yet without giving any sort of error, it shows up as blank. Just pure blank with the address on the URL bar, and (I forget the name sorry) the little page icon that often appears next to the address is a blank page, the name of the website also does not load on the top bar.
I restarted my computer, but this didn't work either. Not even the "What's New" page of FF that automatically comes up after an update wouldn't load.
I have no idea WTF this is about but I have no way of browsing now. I'm on my PC since I have no other way of browsing on my laptop (I've gotten rid of IE)
I just don't know what happened because I didn't do ANYTHING ELSE! I downloaded the update, installed and then restarted FF.
If this is a general problem then I want to uninstall FF completely and revert back to the previous version- but I did this before on an old comp that didn't handle the upgrade too well, and I lost my bookmarks.
How can I save my bookmarks?
Thank you!
PS- I'm posting this from my PC, and the upgrade has also been done on this computer, however I'm not experiencing any problems here.
I also posted this question on Yahoo! Answers and someone said this:
This is currently happening to me too, and I eagerly emailed Mozilla and they replied saying,
''Thank you for the message you sent to our team. We are currently facing huge problems with our update managers and several issues have risen around the world about updating failures. We hope to get it fixed as soon as possible and we hope you understand that we are trying our best to get it back up and running''
So, I advice you to use Chrome or Opera while Firefox updates their problems.
Honestly I don't know what the hell to do. Like I said above, I removed InternetExplorer from my laptop and have no other browser.

See;
* http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
* http://kb.mozillazine.org/Profile_backup
Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls

How can I get past recuring snag upgrading to the latest version of Firefox? (I currently have v 3.5.3)

When I try to install the downloaded update, I get partway through the Install Wizard, then I get a message: "Your computer must be restarted to complete a previous upgrade of Firefox. Do you wish to reboot now?" If I click "Yes", my laptop reboots; but the version of Firefox is the same and the same thing happens all over again when I try to upgrade. If I click "No", all windows close; and when I try again to install the downloaded upgrade, the same thing happens all over again. P.S. Even when I try to Uninstall Firefox, I get the same message and the same thing happens.

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

No matter how many times I try to upgrade or reinstall, it always installs an older version that allows pop ups and viruses to keep coming back. How do I upgrade to the latest version of firefox if it only somehow always restores the previous version?

No matter what I do, I cannot upgrade firefox, and as a result, almost every site I go on that no longer supports my browser keeps telling me to upgrade, and I keep getting back unwanted viruses. Each time I try to reinstall or upgrade firefox, all it does continuously is reinstall the old version I had previously.
== This happened ==
Every time Firefox opened
== Firefox Upgraded Their Browsers

Your UserAgent string in Firefox is messed up by another program that you installed, and those websites don't know you are running Firefox 3.6.3 (which is what you do have installed).
[http://en.wikipedia.org/wiki/User_Agent]
type '''about:config''' in the URL bar and hit Enter
''If you see the warning, you can confirm that you want to access that page.''
Filter = '''general.useragent.'''
Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset''''',
Then restart Firefox

I upgraded to the latest version of Firefox but it hangs when I use a search site such as Google or Bing. How can I fix this?

putting a search option in the search box to the right of the address bar opens up the full search window but then Firefox hangs.

Your UserAgent string in Firefox is messed up by another program that you installed, and those websites don't know you are running Firefox 3.6.3 (which is what you do have installed).
[http://en.wikipedia.org/wiki/User_Agent]
type '''about:config''' in the URL bar and hit Enter
''If you see the warning, you can confirm that you want to access that page.''
Filter = '''general.useragent.'''
Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset''''',
Then restart Firefox

Where did Google Earth go when I upgraded to the latest version of Firefox?

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