Where did my AEBS go??? AEBS disappears from AirPort Utility
I have set up my new AirPort Base Station using the Airport Utility but once it is setup it disappears from the utility. I am able to use the AEBS as an ethernet router for my mini HOWEVER my secondary MacBook is only able to "find" the wireless signal periodically. It is not a distance problem since the two computers and the routers are in the same small bedroom!
Any suggestions to improve performance? Reliability? I am beginning to think that I was better off with my not so fast Airport Extreme. . .
Thanks for the quick response! I will not discount the idea that I made a mistake in the setup but I have not duplicated any of the names or passwords in the setup.
I also thought that maybe there could have been that type of issue so I reset the AEBS and used the Airport Utility to set up the router again (it seems like whenever I setup a router at home it takes at least two tries before I get all the steps right. . . so it was not a big deal).
After completing Airport Utility on my mini everything looked great, then without any action on my part the AEBS DISAPPEARED from Airport Utility!!! It makes sense to me that if the utility cannot see the AEBS then the MacBook is going to have problems too. . .
Any other plans of action? My partner, the MacBook user, is voting for taking the **** thing back even though I am really liking the much faster ethernet connection. . .
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I have Airport Extreme (802.11ac), which disappears from Airport Utility
Why does it disappear? I am not further than 50 feet from AE and it flips out! AE is connected to a switch from ISP located floor below my apartment that only works if set to "Bridge Mode" on network settings tab. I am trying to use connected 1TB drive to stream movies to AppleTV that is not 50 feet away from AE. When AE disappears from Airport Utility, I still have connectivity to web via Wi-Fi, but I cannot stream from HD. Very frustrating!!!! Running MBA with all software updated. Any thoughts?
Are you running Yosemite on your MBA? If so, this may be the culprit. There are a number of posts here describing this exact issue. At present there doesn't seem to be a solution. Even the latest OS X build 10.10.1 did not seem to resolve it. One theory going around is that this may be due to a conflict between the Bonjour protocol and the AirPort Utility. Some have tried temporarily disabling their OS X software firewall which appears to work ... BUT not consistently ... nor would I recommend it.
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I have an Airport Express connected to my stereo and it was working without any problem.
Recently I bought an Airport Extreme to use it as my Base Unit connecting it to my DSL.
I followed the instructions of the Airport Utility, and it started working.
Suddenly, problems started happen the Airport express that was connected to the stereo , stopped working and it disappeared from the Airport Utility area , as it did not exist in the network. I tried to reset it but it did not appear in the Airport Utility page.
Apparently I have other problems with the private network that it created because I cannot use it because of problems with the password that was created. I can only use the network that I created for my guest...
I dont know if my problem is a configuration problem or there is problem with the equipment.
I read that other users where having the same problem with the Airport express , using non apple equipment as their base unit , but I thought that using the Airport Extreme was going to be compatible and no problems would happen.
What should I do?Common Problem. Common solution.
Connect your Express via ethernet cable to the Mac while other network connections on the Mac are switched OFF.
After the Express shows up, change the settings of the Express to join the existing network. Take the appr. settings.
Unplug and reconnect your Mac to the network.
Check if the Express shows up in Airport Utility
Alternative solution:
Hardreset the Express to factory settings
(while on power push the Pin next to the audio plug with a paperclip. Plug out the Express still holding down the little button then replug the Express to power and release button)
After that, the Express will show up in the Airport Utility.
Make all needed settings.
I would prefer the first solution, its easier just to plug a cat5 cable. -
Airports disappeared from airport utility
While trying to add a 2nd airport express (new type, old type added already) to to my airport extreme based wifi network (to extend it) all 3 have disappeared from the airport utility. The wifi network has of course gone to. Stuck now, tried soft reset of base station. Where to start anew?
Called Apple for support (as the new airport is under guarantee). 1 hr 40 mins later all sorted. Need a supervisor to talk me through it though. Neil - what a star!!
Need hard rests, downloading the older Airport Utility, & ano all 3 are up & running well. Very satisfied -
Airport Extreme keep disappearing from airport utility
Hello,
I have purchased recently an Airport Extreme and set it up as such:
- wired connection to my ADSL modem
- connected a 1TB drive by USB to the airport extreme
On top of this, I have an airport express that I use exclusively for itunes streaming to my stereo
Devices connecting to the Airport extreme are:
- one Windows XP PC (wired)
- iPhone, Ipad, Macbook Pro, all wireless
All firmware and airport utility versions are up to date.
First it works. All is connected, green lights, extreme and express detected by utility, USB drive visible everywhere. Then after a few hours, the following happens:
- extreme and express are not visible by utility on mac book pro (but still detected by utility on iPhone!)
- cannot stream music to express
- USB drive no longer visible from my Macbook pro
- shared itunes library no longer available
- green lights still on
- internet still on
The only way to fix it is to reboot the extreme.
Any ideas ?I'm sorry to say that I've had this exact same problem. It's very frustrating because I lose the ability to stream to appletv and also to use wireless printing... the two main reasons I bought an Airport Extreme and got rid of my old router.
I will continue to have connectivity to the WAN but the airport utility on my MBP can't see any available airport devices. I thought it might be an issue with my OS, so I upgraded to Lion, but no change...
I've spent time searching the forums without success. I've also posted it to twitter. Hopefully, someone can help us? I'm wondering if the router hardware is bad or if it's a wireless driver issue with my MBP. -
Airport Extreme randomly disappearing from Airport Utility
Dear All,
We've got here 32 AirPort Extreme Basesations, all with firmware 7.5.2. They are setup for Radius via Server Admin and linked to the OD Master. The basestations work fine except that they drop randomly from the list of basestations in the Airport Utility. They appear to work fine however it's very frustrating that remote access gets lost from time to time. The only solution then is to go under the ceiling and restart them. The units are configured identically and have it's own hostname defined via DNS and the tickbox is on for remote access via Bonjour.
Does anybody has seen this? Especially if configured via Server Admin to authenticate via Radius?
AirPort Extreme has no console login either, that would enalbe us to remotely login and restart the device.
Thanks,
AlexI had the same problem. I figured out what the problem was when I answered the phone while I was using the computer. My 2.4ghz phone matched the freq with the AirPort, and it killed it every time the phone was on. It took me a few months before I figured it out. Try making a call when you can see the signal meter on the computer. If you don't have a 2.4ghz phone, ask your neighbor. It could be their phone.
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Time capsule disappears from airport utility and finder while wifi still works
I am connected through my time capsule as wifi router.
Sometimes, while connected to the TC's wifi, the time capsule disapears from the finder and from the airport utility.
This leads to my time machine not backing up.Thank you for your idea. However, after having imported the setup of the previous TC and having experienced problems, I had already done a factory reset and configured everything from scratch! Without using the profile. So I think we can safely exclude a problem connected with importing the older profile, which was in fact my first idea.
On the other side, I haven't tried your suggestion to give separate names to the 5 and 2,4 GHz wireless signals. I'll try this evening, as a last attempt before sending the TC back to Apple. BTW, I put my old TC back in place, and apart from the fact that the disk is noisy and almost full it works without a glitch. Which makes a software or configuration issue less likely, I believe. -
Time Capsule disappears from Airport Utility, need to restart to find it.
I got a new Time Capsule for Christmas. Our household was using a D-Link router. The network was working fine for a Macbook, iMac, 2 x iPhones, PC Laptop and desktop. The two laptops are upstairs and connect wirelessly to the Time Capsule and an airport Express connected to stereo is set to extend the network.
Since Christmas the laptops are losing contact with the Time Capsule. At first I'd physically disconnect the modem and TC and the TC would reappear. Finding this annoying I rang Apple. I was told to edit locations in networks, add a location and basically reselect my network. I was told to monitor this, but that it should help. The TC went off airport utility again (the green light was still on), so i went through the process of edit location again and it worked. I posted the problem in macbook internet, thinking it was a macbook issue as my iPhone could still connect to the network and have internet. People suggested i do a power cycle. The next time the network crashed I performed a power cycle on every item connected to the network and turned on in correct order.
Tonight my macbook and pc laptop lost connection with the internet again. I had to physically take the TC and modem of power to get the network back again.
This is happening every couple of days, and I'm now sure it's a Time Capsule issue, this issue didn't happen with my D-Link router. I have my Macbook completing Time Machine Backups wirelessly, and when we lose connection with the TC, backups are delayed. Could the Time Machine backups be causing this loss of connection?
I'm going to call Apple and see if they have another solution, but was checking to see if others have had this problem and maybe a solution?I just purchased a new Airport Time Capsule 3TB (ME 182 AM/A)
I broke my own rules.. as I saw one going really cheap and our currency is dropping like crazy so i thought I better get one .. stupid idea.. it lasted less than week and then refused to even power on.. It has gone back for replacement.
For your situation I think the problem is not the TC as much as it is yosemite.. but it is the combo.
Try the things I have suggested in this thread.. they have worked or helped other people.
Time Capsule keeps losing connectivity -
Where is my downloads folder it disappeared from the dock?
where is my downloads folder it disappeared from the dock?
The icons in your Dock are "aliases" or copies of the original so it's easier to open them.
To find your original Downloads folder, simply click on the Smiley Face Icon in the Dock near the begining, it opens a Finder Window.
On the left, click on your "username" icon, on the right a list of folders and one will be "Downloads"
Now click and drag this folder to the Dock next to the Trash Can (only) and it will make a new "alias" there. -
My Western Digital external hard drive suddenly stopped showing up on my macbook pro and it disappeared from disk utility. I have tried making invisible files visible but nothing has worked and my hard drive shows up on a PC but not my Mac anymore.
What is the manufacturer of the external and how old is it? Does it have its own AC power supply or is it USB bus powered?
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i did follow "From the Apple menu, choose System Preferences. Choose View > Time Machine. Set Time Machine to On if it is off "
. .....but i couldn't find the time capsule from airport utility..... why?Are you using a new 802.11ac Time Capsule - the "tall" one - and are you still using Mac OS X 10.6.8?
You need OS X 10.7.5 "Lion" or later, or an iOS device, to configure an 802.11ac Time Capsule:
http://manuals.info.apple.com/MANUALS/1000/MA1645/en_US/airport_time_capsule_802 11ac_setup.pdf
See page 12. -
AirPrt Express dissapears from AirPort Utility after working fine for a bit
I got an Airport Express, set it up as connect to existing wifi network. All works fine, and the speakers show up in ITunes. But then suddenly after a couple of minutes of working fine, it just disappears from iTunes, and is also gone from AirPort Utility, although the light is still green on the AirPort Express unit.. I then have to reset and all restart and all sorts before it comes back. And the goes away again after a couple of minutes. This is not dropping out. It completely disappears, BUT the light on the Airport Express is still green?
Any ideas?My problem is almost the same. Today i set up my new Airport Express. It worked great. Then I tried to add another computer to the network. And it worked as well. But after one last change (can't remember now exactly which one) the AX resent and never came back. Got a green light but the Airport Utility no longer finds it. Tried soft, hard, factory resets. Green light all the way. But it's like it's not there. Neither computer "sees" it.
Any help would be a godsend. -
How to restart base station from airport utility? I used to be able to do it remotely
I currently use a Mac Pro 10.8.4 and have a time machine for wireless 6.3 (630.34). Sometimes I cannot connect to the internet and use network preferences to diagnose the issue. This results in being told to restart the wireless. The airport utility includes the drop down option of restarting but is not clickable so I can't choose it.
With my prior macbook and same time capsule, etc if i had problems connecting to the internet I would run network diagnostics to help out. This included clicking on the airport utility ---> base station --> restart. This worked most of the time.
Bottom line, is there something I am missing in not being able to restart the wi-fi remotely? ]
Thanks in advanceYou are likely forgetting a step.
Open AirPort Utility
Click on the Time Capsule icon
Click Edit in the small window that appears
Now click the Base Station menu.....top of the screen....not the Base Station "tab" in the center of the screen
Click Restart -
WHEN I TRY TO ACCESS Time capsule remotely, I receive a message from airport utility "An error occurred while reading the configuration." It worked before on the same computer with the same setting. I am in a different country now (Afghanistan). Not sure if that can be an issue.
If the TC is at home and in router mode as the main router of the network, get someone at home to give you the current public IP which will be on the summary page of the airport utility.
With the public IP try and access it by typing the IP directly into finder.. go.. connect to server.
AFP://publicip.
If you have setup WAN access it will. Otherwise no.
For BTMM and iCloud access and its various issues.. this thread may give you some ideas.
https://discussions.apple.com/thread/3699096?start=0&tstart=0
If the icloud method proves unreliable and you are dependent on access to the TC.. I strongly recommend better and more reliable access methods.. in particular buy a VPN modem or router.. whichever suits your internet type and put the TC in bridge behind it. Direct connect to the TC via the vpn.
You will need either a static public IP which you purchase as an extra from your ISP .. maybe via a business account or setup a dyndns account which are readily available. -
HT204365 Why did all my PDF files disappear from ibooks on my iPad
All of my PDF files disappeared from iBooks on my iPad. Where and why did they suddenly disappear? How can I retrieve them?
As far as I can work out, from incomplete downloads, ticks denote all downloaded ok.
The manually manage option is for those who want to tailor their library collections in Music and Video to specific items. If you have this ticked, then it will sync with the sync selections in your devices pages (eg, Music, videos).
If you want to sync all of your collection 'all' the time, leave manually manage off and put the a tick in the devices' page to sync all items Dependent on iCloud use, and or automatic download options in iTunes, new purchased items are added and synced automatically as they are added - this only applies to Store purchased items.
If you are going to added content outside of the Store, then Manually Manage is the option to take for Music and Videos - it does not affect anything else. IE Apps or podcasts, etc.
If you have manually manage off, and 'selected playlist' option ticked, then it will sync existing ticked items, but new items downloaded will require you tick them (a) after the next iTunes automatic download when it connects to the store and downloads any items, or (b) you download to a device and then sync the device, in which case it transfers the new download to your library - but, as happened to you, deletes it from your idevice.
Retcicking and resyncing will add the item back on next sync.
Don't forget that whenever making any kind of manual change to hit Apply and resync, to stop changes being lost.
However, and i cannot stress this enough, iTunes is very problematic, especially when handling large collections. Its sync operations can be erratic or non-functional at times (even buggy perhaps)
If all options fail, then go to your program installation control folder (Control panel\Programs etc on windows) and select to repair iTunes.
And if you have not already got it
http://help.apple.com/ipad/5/interface/ the ipad manual (not the used guide - this is more about how it operates)
may prove usefiul to you.
Best wishes, Ct
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